You have an online store where customers pay in, say, monthly subscriptions. The customers are able to manage their account online. You also sell a few other items as one-offs via a webstore. None of this requires shipping as your customers pick up in person. What sorts of programs are you using? How do you deal with credit cards? What should this all cost? Any opinions about programs such as Member Assembler, CSAware, Farmigo or DeliveryBizPro?
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posted by anonymous
on Jan 23, 2013 -
6 answers
I've been taking on some more responsibility at work with a slight shift towards management, but I feel like I'm in over my head. Can anyone recommend any good books or anything to help me get more up to speed?
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posted by anonymous
on Sep 24, 2012 -
10 answers
I am a highly educated 27 year-old female, and I am at a loss as to what to do with my extreme emotions.
How does one manage a burst of emotions so as to deal with the situation in an effective and calm manner? Specifically, I need advices on redirecting or channeling my anger and sadness in a way fast enough that I can still remain in the scenario (even more specifically, when in conflict with my mother)... but one that does not involve self-mutilation.
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posted by anonymous
on Jul 21, 2012 -
23 answers
Quality-of-life issues with an otherwise awesome job. How to deal with lazy coworkers and an incompetent manager?
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posted by anonymous
on Jun 13, 2012 -
16 answers
Headhunter has interrupted my career-change plans, how do I know whether this is an opportunity or a blind alley?
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posted by anonymous
on Mar 26, 2012 -
9 answers
Short-staffed libraries, how do you keep your restrooms from becoming a hookup spot? Seriously.
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posted by anonymous
on Mar 14, 2012 -
34 answers
Small business owners: Is it possible to turn down a request for a raise from employees, yet maintain workplace morale? On the flip side, have you been turned down for a raise, but stayed in your position?
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posted by anonymous
on Feb 16, 2012 -
42 answers
Help me understand why this is not getting any better. Someone has given me nothing but signs that he thinks I'm incompetent. Then came an outstanding positive review. Yet I'm still not any happier nor do I care anymore to improve the relationship.
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posted by anonymous
on Dec 21, 2011 -
24 answers
Any good books out there on handling employee gossip, from a managerial perspective?
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posted by anonymous
on Aug 17, 2011 -
8 answers
Is there an intervention program for money management? Help me address decades of willful, juvenile negligence of money.
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posted by anonymous
on Jul 22, 2011 -
26 answers
How do I prioritize all the tasks that come with being unemployed, from getting help to finding a job?
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posted by anonymous
on Apr 11, 2011 -
5 answers
I am most likely going to be made the chair of an extremely dysfunctional academic department in a few years. How can I best prepare for this position?
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posted by anonymous
on Mar 17, 2011 -
17 answers
Should I apply for this job where I'd manage someone I find to be very difficult to work with? Could it somehow be easier to manage someone than to work with them?
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posted by anonymous
on Sep 1, 2010 -
17 answers
Say you run a website that has a relatively self-maintaining and friendly (if tough and playful) community of commenters. How do you best manage a new commenter who shows up and clearly enjoys stinking up the room?
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posted by anonymous
on Aug 4, 2010 -
18 answers
I'm going back to school. But I keep have this weird feeling that I don't know what I'm doing, even though I've got it all planned out, but my thinking keeps getting sloppy and jumping. Please help me figure out how to organize my next steps.
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posted by anonymous
on Jul 15, 2010 -
5 answers
Employability Filter: Management Philosophy? Huh? I have an interview next week for a job I would really like to be offered...and they've told me they're going to ask me to articulate my management philosophy. I have never been in an official "management" position before and as such I've never had to articulate a philosophy about it. I have sort of a set of rules that I go by in the manage-y stuff that I do every day (keep people informed, set reasonable and clear goals, make people understand that there are consequences to actions, etc.), but I'm not entirely sure what the accepted way is of articulating these as a philosophy. Can someone who knows more about this sort of thing help a gal out?
posted by anonymous
on Jun 18, 2010 -
9 answers
My fiancee has issues with finances. How best can I help her/us in our pending marriage with respect to her general frustation with finance issues, money management, savings and debt repayment?
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posted by anonymous
on Mar 4, 2010 -
18 answers
I've noticed that some people have what I'm going to call "natural leadership"--that is, even if they're put into a situation where everyone is formally equal, they're the ones everyone looks to. I've been in countless such situations, and there's almost always been one person who was the one everyone else said to check with. I want to be that guy. What do I need to do to be that guy?
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posted by anonymous
on Feb 6, 2010 -
72 answers
Another "what's my job title/description" question. Difficulty level: yet to be created, largely secular position within a religious community.
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posted by anonymous
on Oct 5, 2009 -
5 answers
Can a non-profit executive director refuse to allow the board president to run meetings?
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posted by anonymous
on Sep 14, 2009 -
13 answers
Can I use the "Time Management Matrix" in a commercial software product without any legal repercussions?
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posted by anonymous
on Jul 29, 2009 -
2 answers
How can I convince a document management vendor to stop embracing 100 DPI / JPG as a universal format for scanned documents?
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posted by anonymous
on May 20, 2009 -
13 answers
Being interviewed by outgoing manager for his/her job. Complex management question inside.
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posted by anonymous
on Mar 2, 2009 -
2 answers
My boss swings from one conspiracy theory to another about our work and her/our future. What are some ways to force her to stop?
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posted by anonymous
on Feb 20, 2009 -
14 answers
I'm starting to have trouble with stress from being perennially "on call" in my IT position. I need some advice on how to deal with it.
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posted by anonymous
on Nov 27, 2008 -
32 answers
What kinds of questions am I likely to be asked in an upcoming phone interview for a facilities management job?
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posted by anonymous
on Oct 28, 2008 -
1 answer
One of the folks on my payroll is somehow both the best and worst employee ever. How can I better manage his occasionally bad attitude in order to make my life and the lives of the other employees less traumatic?
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posted by anonymous
on Aug 28, 2008 -
22 answers
Brokenrelationshipfilter? Two weeks ago I found out that my girlfriend of a year had been seeing an acquaintance of my best friend for the past two months. They're over, and she told me, asking that we stay together. I'm not sure now if we're going to or not, but we agreed to six months more to see if we can make it work. I'm pissed, frankly, and she's suffering from horrible post-breakup depression; crying, insomnia, apathy, the works. I do, I believe, love her, but I'm having trouble seeing how we'll get through all the smoke in the air. I'm well aware that I'm the only one who can make this decision, but rationality isn't my strong point right now, and I could use some outside perspective.
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posted by anonymous
on Jun 22, 2008 -
61 answers
What kind of web stats can I provide my bosses, to satisfy their hunger for "measurable stats" but avoid going down a rathole and losing focus?
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posted by anonymous
on Feb 23, 2008 -
10 answers
I've just started a new job; yay me. However, this new job involves keeping track of a lot of different projects, people and tasks, and I want to do a better job of this.
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posted by anonymous
on Nov 11, 2007 -
12 answers
What is the (probably software related) job that I want called, and how can I get that job now rather than later? Obscenely lengthy explanation inside.
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posted by anonymous
on Oct 31, 2007 -
24 answers
I'm now managing my third startup, having successfully built and sold the first two. Nonetheless, despite my supposed expertise, I often have the sense that I'm totally faking it, completely flying blind.
Are there any good books on startup company management? All the entrepreneurship books I've found are exceedingly basic, and focus only on business plan writing / fundraising; conversely, all the standard management books seem tailored only to Fortune 500s.
Anything in between? A good book on how to manage a fast-growing (and, this time, non-tech) startup company day to day?
posted by anonymous
on Jan 3, 2007 -
7 answers
How should I handle this sticky job situation? I was offered a job, declined, have worked as a consultant, and now they hired an executive and charged him with tasks I would have been doing had I taken the job.
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posted by anonymous
on Aug 22, 2006 -
10 answers
My apartment-mate has a rage problem. It used to be once a month or so he would have a tantrum that involved smashing dishes and lightbulbs, overturning furniture, tearing down posters, and ripping up papers. Lately it's gotten to be a weekly thing. I used to feel sympathetic and I talked with him about his problems, but I've lost my patience and I'm sick of being caught in this. Several of his friends have tried getting him to go see a college counselor but he won't go. If I could, I would just leave the apartment, but it's impossible until my contract is up in June. Does anyone have any suggestions for getting him to chill out when he's in the middle of a tantrum? Or any suggestions for convincing him to get counseling, try medication, anything?
posted by anonymous
on Dec 12, 2004 -
22 answers
