What steps did you take to prepare for and ultimately land your IT leadership position? [more inside]
posted by Silvertree on Feb 2, 2009 - 7 answers

Blackboard course management software is scrambling the order of students assignments--how do I fix this? [more inside]
posted by midwestguy on Sep 15, 2008 - 6 answers

Dear MeFi softwareheads of all stripes: What are your favorite online resources on project management software? I'm talking articles, essays, tips, ad infinitum. [more inside]
posted by foxy_hedgehog on Dec 3, 2007 - 5 answers

How do great I.T. Managers run their departments? I am looking for a playbook on how to run a steamlined I.T. department for an organization of 500-1000 people. McDonalds has a handbook on running a restaurant from soup-to-nuts. I want the same for an I.T. Department. I have searched the Web and Amazon and cannot practical, tactical information on managing an I.T. department. I can easily find literature on high-level concepts like ITIL, SOA, and 'Runnng I.T. Like a Business', but nothing practical like 'How to run a helpdesk', 'How To Keep Track of Software Licenses' or even 'What does an I.T. Manager really do?'. What are the things that your I.T. department does that make them great? How do I get a blackbelt in I.T. Management?
posted by jasondigitized on Feb 20, 2007 - 22 answers

Any tips for transitioning into management in I.T.? [more inside]
posted by xulu on Jan 28, 2007 - 8 answers