My company is looking for a comprehensive package to manage our IT company, which has grown 1000% over the past 4.5 years. I believe we have outgrown our existing solution.
It has to be scalable, user friendly, integrate with Quickbooks, ideally would integrate with Kaseya, and generally be a very full solution.
is the best thing we have found, but it is not an option as we cannot host it ourself. Outsourcing all client data to another company means we are beholden to that company for life and that is not an option.
We tested Commit but the web interface just wasn't robust. The program itself was very functional, but the interface would lead one to believe that it was intended for smaller shops so we are going to stay away from it.
All suggestions and critiques are welcome.
posted by titans13
on Mar 8, 2009 -
Needed: Reliable software that will automatically respond to email sales leads, send those sales leads to our dealers in the customer's particular region, and follow up with an email to the customer a week later to see if the dealer has contacted him or her, or if a sale has been made. [more inside...] [more inside]
posted by lotsofno
on Jun 1, 2004 -