621 posts tagged with management.
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Applying for an internal job: use home contact info or work contact info

This feels like a super-dumb question but Google isn't giving a clear answer. My resume has always had my full personal contact info on it. For an internal application (municipal government job, management level) should I change it to all my work contact info? [more inside]
posted by rabbitrabbit on Jul 9, 2015 - 3 answers

How do I convince my employer to let me go from full-time to part-time?

I plan on leaving my current job to pursue making art for a living before summer is out. This means my wonderful, supportive wife and I will be dependent on her salary alone until I can get all that sweet, sweet art lucre flowing. This will be a sustainable situation, but won't necessarily be an ideal one. I'd like to attempt to ask to go from full-time salaried to part-time salaried, for some added financial peace of mind. I am not sure how to best approach my manager about this. [more inside]
posted by anonymous on Jul 9, 2015 - 8 answers

Seeking more diverse resources on management and professional leadership

I am a new manager, and most of the resources (books, blogs, and podcasts) on management and professional leadership that have been recommended to me or that I've found through my own research are written or curated by white men. I'd like recommendations for leadership and management resources from a much more diverse set of people. [more inside]
posted by guybrush_threepwood on Jun 21, 2015 - 6 answers

Boss who gaslights, stonewalls and bullies me & my coworkers.

I work with a team of people (less than ten) under a supervisor who consistently uses insulting, bullying language and intimidation tactics that are so detrimental to team's morale and productivity that we have decided to take this to our company's anonymous hotline for reporting misconduct. How do we best phrase our concerns/strategize our approach so that the company takes these concerns seriously? [more inside]
posted by anonymous on Jun 20, 2015 - 7 answers

Good books or tips on managing agile enterprise software teams?

I'm about to start a new job managing multiple software teams working on a high-profile commercial web app. What can I read to get into the right head space to succeed? [more inside]
posted by freecellwizard on Jun 12, 2015 - 8 answers

Solution to track acknowledgement of emails

I am looking for something to track that an email has been acknowledged within 24 hours and send to a backup/manager if not. We use Outlook and Microsoft Exchange. I am not even sure what to search for on this, but any direction is helpful. (rules or addins would be fine.)
posted by slavlin on Jun 11, 2015 - 5 answers

Customer Service or Management Training That Isn't Hype

I manage customer support at an education software company. My company offers to reimburse money spend on tuition and classes, and I’m being highly encouraged to take advantage of it. I can take any kind of management class, or a class about customer service, or something in that vein (though I could probably take something a little out-of-the-box). [more inside]
posted by Garm on May 22, 2015 - 3 answers

I have to lay people off (while hiring). Help me be a good human.

I am a new boss at a small company and our business model recently changed. I have to hire about 10 new people — and layoff about 10 current staffers. The moves are to bring on the new skills we need for this new era. How can I do this kindly, respectfully, and in a way that sets up the team members who are staying with us for success after this rough period? [more inside]
posted by amoeba on May 22, 2015 - 28 answers

Help me be a decent supervisor, please.

What specific tips do you have for someone who just got their first supervisory position? [more inside]
posted by Tarumba on May 7, 2015 - 22 answers

Resource Management Software? Help, please.

Thanks in advance for your assistance. I'm looking to find a resource management software that will help me keep track of which of my 150-170 facilities are in use right now, and which will be in use in the coming days. Details below the fold. [more inside]
posted by Seeba on May 7, 2015 - 2 answers

I've been given a job in a field I know nothing about

A family connection has coopted me to do a job I know nothing about, namely, running a cocktail bar. How do I make this a success? [more inside]
posted by Pechorin on May 6, 2015 - 23 answers

Intermittent Manager

I'm finding myself intermittently managing the work of a rotating carousel of people on an ad-hoc informal basis. Help? [more inside]
posted by annie o on Apr 26, 2015 - 5 answers

How do I develop my sense of time awareness?

Help a grad student with a very skewed perception of time! How do you train yourself to become more aware of time passing? What mechanisms/tricks have you used successfully to become more timely? [more inside]
posted by melancholyplay on Apr 19, 2015 - 16 answers

Coordinating a team: difficulty medium

Give me tips for managing a team that I do not supervise. [more inside]
posted by geegollygosh on Mar 31, 2015 - 5 answers

Good online free or cheap courses in project management and Excel?

I recently started a new job as a Project Manager for an educational travel company and would like to beef up my Excel and project management skills. I was previously managing academic research studies. While a lot of that experience is relevant, my new responsibilities are more in line with those of a formally trained/certified Project Manager and so I’d like to do some self-study outside of work. Any recommendations out there for good online coursework? [more inside]
posted by AlmondEyes on Mar 29, 2015 - 3 answers

Who is available right now? Tomorrow?

I manage a large-ish team of volunteers, each with different schedules. I have information for all of them in an old fashioned spreadsheet so I can easily sort them by name, age, etc. Now I need a way to put together a Master schedule of sorts so I can easily see who is available for a task at any given time (and how many are available). Some considerations inside. [more inside]
posted by andycyca on Mar 25, 2015 - 11 answers

Specific training for senior management about the value of databases?

We have a group of practitioners in our company who rely on Excel way too much, both for data that's too large and data that's too complex for it. At the same time we roll out SQL training to the practitioners, we wanted to explain the value and capabilities of database work to senior management so we could set the right tone. Any suggestions for online training, a set of articles or other resources that don't dive into SQL coding, but for which the attendees will still get the right message?
posted by VeniceGlass on Mar 23, 2015 - 6 answers

Really weird doctor experience today. Would love insights.

This is a probably a minor doctor issue, but I'm having a hard time figuring out if I should make a complaint or not. Mostly, I don't want to make a complaint if it would not be taken seriously. Content within. [more inside]
posted by angrycat on Mar 16, 2015 - 16 answers

where did that number come from?

Is $33,000 - $36,000 too low a salary for what I am doing? [more inside]
posted by anonymous on Mar 12, 2015 - 9 answers

open source voter management software

Is there any open source voter management software out there? I had heard of something called Advokit, but its website seems to be down. Stuff that small campaigns can use to keep track of voter management between campaigns and during them, and generate door knock up sheets and leaflet runs. I am in the UK and asking for a friend.
posted by Mistress on Mar 11, 2015 - 1 answer

How to organize my photo library?

What is the best option for a photo management program that doesn't touch the originals and lets me create "albums" or "events" from various folders of photos on my computer. [more inside]
posted by Nickel on Mar 9, 2015 - 7 answers

Help me mentor a budding product manager

What are good educational resources for a college undergraduate interested in a career path that involves product management in the technology sector? [more inside]
posted by pwnguin on Feb 28, 2015 - 6 answers

So am I being a big old computer usage policy meany?

A direct report of mine complains of having a slow work laptop, but I noticed he was running BOINC, and I advised him to stop. He was working remotely today, and his computer was running flat out with the fan running at hand-dryer temperatures. At the end of the day, I opened it up, and saw he was running BOINC again, at 100% CPU load for his college computing team. Am I being a hopeless old fuddy-duddy in expecting him to cut that right out? [more inside]
posted by scruss on Feb 20, 2015 - 42 answers

New and improved! Professional persona edition.

As it stands, I'm being groomed for a promotion that puts me on the 'managerial' side of the line. What steps can I take to reinvent my work persona in a way that encourages my peers to change their perception of me? Difficulty level - three years deep into the class clown act. [more inside]
posted by anonymous on Feb 20, 2015 - 11 answers

Is there such a thing as an information management counselor or coach?

I'm not talking about "information management" in terms of corporate IT, which is all you find when you search on Google. I'm talking about someone to help me develop a sustainable plan to process the absurd amount of information that constantly bombards me. I figure I need someone who can help my develop reliable, efficient systems and also probably the mental toughness to keep doing it. I've looked at so many books, but my situation is beyond any one of them. I feel like I need someone who understands the psychology, systematizing , and technology of the matter. [more inside]
posted by KinoAndHermes on Feb 13, 2015 - 7 answers

Hacking a dreadful office situation?

I came into a job because my boss promised me the opportunity to move into management within two years. Four months later, he wants me to stop working for him because I have made him too busy. Other sales people express the same reluctance, I have made them too busy, they say. I am so bored. Please help me make sense of this and know where to go? [more inside]
posted by anonymous on Jan 18, 2015 - 5 answers

Question about management theory/description

Some time ago, I read an account (I think on a webpage) of a particular type of manager (within a typology) who creates a particular type of work situation. That account stayed with me. It has the following three qualities. Can you help me find it? [more inside]
posted by Mr. Justice on Jan 11, 2015 - 1 answer

continuing education with human resources or org dev?

A social enterprise I started a few years ago is finding traction and I have a real opportunity to go back to study part time while continuing to work. I want to build on some early work I did with volunteer fundraising training and operations management. What stinks or swims charities is volunteer participation. I am trying to find courses - master's, certificates, short courses (anywhere, online preferred) geared at volunteer management, community organising, political organising, and especially human resource management or human resource development with underserved populations. Can you signpost me? [more inside]
posted by parmanparman on Jan 9, 2015 - 2 answers

What’s the deal with the lack of diversity? (workplace edition)

I work for a large corporation in a typical business office setting. Our workforce is very diverse at the associate and Jr. Manager level. Above that, not so much. I am meeting with some senior leaders (mostly mid aged straight white guys) over the next couple of weeks to discuss career progression possibilities for myself and team, and am looking for a way to broach this subject without sounding accusatory or confrontational. I thought the hive mind might have some insight. This could also just be an un-discussable. You tell me. [more inside]
posted by walkinginsunshine on Dec 29, 2014 - 18 answers

How can I make a website? Or two, actually.

I need to make two websites and I am not sure how best to go about it. One needs to be a nicely maintained place to park documents; one is a place for me to post class materials and can be sort of bloggy in feel. I have a weird constellation of website abilities and am not sure how best to proceed. [more inside]
posted by Frowner on Dec 22, 2014 - 14 answers

Grant Management from the Granting Agency side?

Looking for software recommendations for managing grants from the perspective of the granting agency, ideally on a limited budget. [more inside]
posted by aramaic on Dec 18, 2014 - 0 answers

I'm Not (that kind of) Quitter!

My most recent position is not ideal, and it's time to move on. How best should I phrase my departure and, if you were a hiring manager, what would you want to hear? Snowflakes inside. [more inside]
posted by Ashen on Dec 17, 2014 - 15 answers

How to get out of an un-winnable work situation

Asking for a friend: I feel I'm being taken advantage of at work - being asked repeatedly to act for months at a time in a higher-duties role that I aspire to... with no compensation. And I keep being overlooked for the permanent position. [more inside]
posted by dinoworx on Nov 28, 2014 - 18 answers

How do I handle an emplyee who walked out, then tried to change her mind

Employee H was incommunicado over the weekend, having sold all her belongings and skipped town, leaving me with a minor mess to handle. She left her work phone and company keys on her desk for me to find today, and planned on giving me no notice, or anything. [more inside]
posted by hollyanderbody on Nov 17, 2014 - 74 answers

Experience with big Digital Asset Management systems?

What experiences have you had with big (a.k.a. "enterprise") digital asset management systems? Good or bad, I want to know it all. [more inside]
posted by wenestvedt on Oct 28, 2014 - 7 answers

How do I deal with a co-worker making harmful allegations at new job?

I am starting a new job tomorrow with a former co-worker with whom I have had a tumultuous past with. She has approached management and stated that she feels uncomfortable and unsafe working with me. What course of action do I take and what should I expect? [more inside]
posted by AMWKE1984 on Oct 26, 2014 - 22 answers

1.Membership list 2.??? 3.Non-profit!

I've taken over a position as a general administrator of an artist workshop with 400+ members, and set myself the task of automating what is still a manual or paper organisation. Looking for advice on membership software and good practices - getting a bit lost among all the CRM options and features. [more inside]
posted by monocultured on Oct 21, 2014 - 4 answers

Surviving the editorial process

If you are a writer (nonfiction or fiction), a designer, or a programmer, how do you survive the editorial process with your self-esteem intact? [more inside]
posted by bad grammar on Oct 21, 2014 - 13 answers

Help Me Helpdesk Redux

Last week I AskMe'd, thinking software was our problem with becoming a productive tech-support company. Apparently most all of the software acts the same, so the problem seems to be in the management side: how does the physical process of using help-ticket software, and helping people, from the IT Helpdesk end work, and what resources can help teach us to do it right? [more inside]
posted by AzraelBrown on Oct 20, 2014 - 10 answers

How do you measure a software engineer's productivity?

I’ve been told that my productivity at work needs to improve, and that I should think up three ways in which my manager can measure my productivity and its improvement. Difficulty level: software engineer. Wall of snowflakes inside (longer than expected, sorry folks!) [more inside]
posted by six sided sock on Oct 20, 2014 - 32 answers

Apartment and bug filter. Stay or leave?

My, very expensive, new apartment has something management calls box bugs and small, centipede-like black bugs. I don't know the name of this second type, they might be the young? Management has promised to call Terminex but they are adamant this isn't roaches and that as it gets colder, they'll disappear. [more inside]
posted by anonymous on Oct 19, 2014 - 17 answers

Help Me Helpdesk

The company I work for has been in the paper-scanner business (and previously microfilm) for years, but this world is moving away from hardware and into software; we're moving from canned air and screwdrivers and into a 'helpdesk' capacity. What software works best to manage this? [more inside]
posted by AzraelBrown on Oct 10, 2014 - 7 answers

So many complex projects. So much information. How do I process it all?

I'm being crushed under the weight of all the information I need to process. Most of it revolves around my job. I've thought about it ad nauseum, and I sincerely don't think there's the option to just back off from certain responsibilities to lighten my load. Delegation to others is also not an option, at least at the moment. I just have to be able to absorb all the information coming into me, sort it, process it in my mind, generate new thoughts based on it, and then ACT on it. I need some way of keeping this all organized, and it should be malleable and adaptable since things change all the time around here. [more inside]
posted by KinoAndHermes on Sep 26, 2014 - 12 answers

Tools and things for managing development of 64 products!

I'm currently developing 32 ebooks and 32 apps for a Kickstarter, and I'm having a bit of trouble keeping track of all 64 threads. I'm starting to get a better feel for all of the steps involved in developing each of these products, and so I'm wondering if there are tools that might help me keep track of progress on all fronts, keep everyone on task, etc. Alternatively, are there people or services that specialize in this sort of thing and can monitor all the threads of the project and make sure everything is always progressing in some way? [more inside]
posted by sdis on Sep 24, 2014 - 4 answers

How do I manage my dream project when I'm sad and anxious?

I am faced with a hugely exciting, complex, challenging project of my own devising. It's a chance for me to build my dream and ... I'm sitting here crying instead of working. [more inside]
posted by anonymous on Sep 24, 2014 - 6 answers

Simple software to circulate documents for approval and

I have been tasked with improving our office’s digital/paper workflow. We have an office of about 30 people and right now all of our documents (contracts, proposals and other text documents) are stored on a shared network drive and it’s up to each user to file their own documents which has led to disorganization. What easy-to-use software or service could we use to systematically collect feedback and approvals on documents, and also store completed documents for future access? [more inside]
posted by brbmaroon on Sep 16, 2014 - 9 answers

How do I learn to manage a large unfamiliar computer system?

I've been tasked with taking over the backup system for a fairly large tech company. The thing is I've never managed anything in my life. It's not that I'm clueless about the technology, but I'm dealing with a mess of barely coherent documentation left by the previous manager and a couple of guys who have a vague idea of how the system works. I've never done any sort of project management before, I've always been working under someone, but now this project is going to be all me. So what do I do here? Where do I start? What tools should I be using? Is there a book or a mooc that tells you how to do this? If I wanted to take a class, what class would i take?
posted by anonymous on Sep 13, 2014 - 8 answers

Facebook friends lists: How do you compartmentalize your digital life?

I'm curious to hear how everyone organizes their Facebook friends lists, and how they figure out which posts/content to disclose to which parties. How do you use your lists? What is your system? [more inside]
posted by Hawk V on Aug 31, 2014 - 17 answers

Theories of time management for volunteers

How can our organization stop people from feeling simultaneously guilty and oversubscribed? [more inside]
posted by pretentious illiterate on Aug 30, 2014 - 12 answers

Advice on how to manage without authority

I'm the junior member of a 2-person legal team for a government agency. I routinely have to ask people wholly outside my chain of command to do things for me or, more rarely, correct work when it's not compliant with law/policy/practice. I've successfully won over the majority of the staff in my year with the agency, but one staff member is routinely argumentative with me. How do I fix this? [more inside]
posted by mchorn on Aug 20, 2014 - 27 answers

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