How to reach United Airlines, re: jewelry lost on plane, they said they found it but email returned as undeliverable. Details to follow [more inside]
posted by misspat on Jul 21, 2012 - 7 answers

What's the safest/best way to book airline tickets? [more inside]
posted by mhz on Jan 20, 2009 - 7 answers

I watch Airline on A & E a lot and a common problem is that people loose their ticket. The result is that if they want to fly they MUST BUY a new one. This seems downright completely and utterly wrong to me. Please explain why this policy has lasted through all of the trouble I am sure its caused. [more inside]
posted by crewshell on Jun 14, 2006 - 28 answers

My sister had the worst travel experience the other day, resulting in an airline losing her carry-on bag. Her carry-on! She's been playing mad phone-tag with ambivalent airline personnel, but I'm wondering if anyone has any experience or advice that would help her. [mi, natch] [more inside]
posted by kittyb on Dec 24, 2004 - 12 answers