A few lights blink, but no-one's a home. No bios, no whirring, no help from the retailer (PC World UK, and no I didn't go there, this question is for a friend)... [more inside]
posted on Mar 19, 2008 - 3 answers

Averatec is holding my laptop hostage for the last three months, what should I do? [more inside]
posted on Dec 20, 2007 - 9 answers

Spilled milk in my MacBook's keyboard, and the technician at Apple suggested I bend the rules to get it fixed or replaced. What does my warranty cover, anyway? [more inside]
posted on Dec 7, 2007 - 17 answers

Is extending my Dell Inspiron 6000 laptops warranty for three years worth $160 or would that make me a sucker? [more inside]
posted on Nov 2, 2007 - 18 answers

does apple's 1-year warranty cover damage caused by static electricity? [more inside]
posted on Mar 18, 2007 - 6 answers

My HP laptop (DV8000) crapped out on me with just over one month left on the 1 year manufacturer warranty. They've had the computer for almost a month now and are giving me the run around, even trying to sell me a brand new computer. What can I do? [more inside]
posted on Feb 12, 2007 - 8 answers

Buying a laptop in the USA but giving to someone in the UK - anybody know about international warranties? [more inside]
posted on Dec 11, 2006 - 5 answers

Laptop screen blackout issues: [more inside]
posted on Aug 19, 2006 - 6 answers

Gather 'round ye Mefites, come and listen to my song about me and my laptop and how BEST BUY done me wrong. My laptop died while in their arms, they claim she never cried, my tale is a woeful one, you bet there's [more inside]
posted on Feb 22, 2006 - 19 answers

Thinking of selling/taking back my current laptop and buying a laptop off ebay. Opinions/experiences requested. [more inside]
posted on Nov 30, 2005 - 16 answers

I just bought a spiffy new HP laptop. I declined the third-party extended warranty at the time of purchase... [more inside]
posted on Mar 14, 2005 - 2 answers

Major Sony warranty problems. My friend purchased a laptop on May 14, 2003. For some time it had random reboots. I told him to call Sony, which he did and they told him to reinstall Windows, which he did. This did not solve the problem. On May 16, 2004 (2 days after the warrant expired) I called Sony to tell them they never resolved the initial problem. They told me that in their records he called in for a "NTDLR missing", which may have been one of his problems reinstalling Windows but he definitely called in for the random reboot (or he would never had reinstalled Windows). So of course when I call in on May 16, describing the problem Mr. English-As-A-Second-Language insists that it's a different problem now occuring, and won't talk to me at all without charging me. (Gasp, breaking my own rule, more inside).
posted on May 25, 2004 - 8 answers

Is there any way to make an intermittent problem with a laptop more regular? I have a year-old laptop that they talked me into getting an extended warranty for, and there is a problem with the touchpad I've tried to get them to fix twice, but it's never a problem when it's in for service. How can I give them something to fix?
posted on Dec 22, 2003 - 10 answers