18 posts tagged with laptop and warranty.
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'Authorized' repair guy borked my laptop

Previous laptop issue fixed (by a certified tech!) resulted in NEW laptop issue. What now?! [more inside]
posted by Heretical on Jul 3, 2011 - 4 answers

Warranty hacks -- How to get them to do what we paid them to do?

How to get Dell to follow through with their warranty promises, when they insist the problem is "software related"? PS They installed the problematic software. [more inside]
posted by BusyBusyBusy on Mar 19, 2010 - 15 answers

Voided Warranty?

Is a Dell technician going to discover I've opened the computer before? [more inside]
posted by anonymous on Oct 5, 2009 - 13 answers

How can I get Geek Squad to replace my laptop?

How can I get Geek Squad/Best Buy to replace my laptop? [more inside]
posted by emilyd22222 on Jun 2, 2009 - 18 answers

HP laptop warranty question

Warranty filter: My HP laptop is covered under an extended warranty for a host of known problems with wireless cards, power issues, etc. Now my laptop is having problems with these issues and HP has authorized me to send it in for free repair. The original a/c adapter was broken and replaced with a generic one. Instructions for returning the laptop say to include the a/c adapter if having problems with the computer starting with battery only (I am). My question: Will returning it with a generic a/c adapter instead of the original one void my warranty and lead to HP not making this free repair? Would it better just to ignore the instructions and NOT include the adapter and hope they will fix it anyway?? Thanks for any light you can shed!!
posted by SweetTeaAndABiscuit on Jan 26, 2009 - 6 answers

HP Laptop died 2 months out of warranty

A few lights blink, but no-one's a home. No bios, no whirring, no help from the retailer (PC World UK, and no I didn't go there, this question is for a friend)... [more inside]
posted by criticalbill on Mar 19, 2008 - 3 answers

Is 3 1/2 months too long to wait for a laptop to be repaired?

Averatec is holding my laptop hostage for the last three months, what should I do? [more inside]
posted by any major dude on Dec 20, 2007 - 9 answers

Help! My MacBook is now a MilkBook.

Spilled milk in my MacBook's keyboard, and the technician at Apple suggested I bend the rules to get it fixed or replaced. What does my warranty cover, anyway? [more inside]
posted by gazole on Dec 7, 2007 - 17 answers

Should I extend the warrently?

Is extending my Dell Inspiron 6000 laptops warranty for three years worth $160 or would that make me a sucker? [more inside]
posted by TheSlate on Nov 2, 2007 - 18 answers

does apple's warranty cover this?

does apple's 1-year warranty cover damage caused by static electricity? [more inside]
posted by thinkingwoman on Mar 18, 2007 - 6 answers

HP Sold Me A $1400 Craptop!

My HP laptop (DV8000) crapped out on me with just over one month left on the 1 year manufacturer warranty. They've had the computer for almost a month now and are giving me the run around, even trying to sell me a brand new computer. What can I do? [more inside]
posted by my homunculus is drowning on Feb 12, 2007 - 8 answers

Warranties for laptops

Buying a laptop in the USA but giving to someone in the UK - anybody know about international warranties? [more inside]
posted by Mave_80 on Dec 11, 2006 - 5 answers

Blinky the Laptop

Laptop screen blackout issues: [more inside]
posted by TheGoldenOne on Aug 19, 2006 - 6 answers

Can they really get away with this?

Gather 'round ye Mefites, come and listen to my song about me and my laptop and how BEST BUY done me wrong. My laptop died while in their arms, they claim she never cried, my tale is a woeful one, you bet there's [more inside]
posted by sourwookie on Feb 22, 2006 - 19 answers

ebay laptop experiences.

Thinking of selling/taking back my current laptop and buying a laptop off ebay. Opinions/experiences requested. [more inside]
posted by mhuckaba on Nov 30, 2005 - 16 answers

Extended warranty/accidental damage coverage for laptops?

I just bought a spiffy new HP laptop. I declined the third-party extended warranty at the time of purchase... [more inside]
posted by enrevanche on Mar 14, 2005 - 2 answers

Sony Warranty

Major Sony warranty problems. My friend purchased a laptop on May 14, 2003. For some time it had random reboots. I told him to call Sony, which he did and they told him to reinstall Windows, which he did. This did not solve the problem. On May 16, 2004 (2 days after the warrant expired) I called Sony to tell them they never resolved the initial problem. They told me that in their records he called in for a "NTDLR missing", which may have been one of his problems reinstalling Windows but he definitely called in for the random reboot (or he would never had reinstalled Windows). So of course when I call in on May 16, describing the problem Mr. English-As-A-Second-Language insists that it's a different problem now occuring, and won't talk to me at all without charging me. (Gasp, breaking my own rule, more inside). [more inside]
posted by geoff. on May 25, 2004 - 7 answers

Intermittent laptop touchpad problem

Is there any way to make an intermittent problem with a laptop more regular? I have a year-old laptop that they talked me into getting an extended warranty for, and there is a problem with the touchpad I've tried to get them to fix twice, but it's never a problem when it's in for service. How can I give them something to fix?
posted by ferociouskitty on Dec 22, 2003 - 10 answers

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