542 posts tagged with it.
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Tell me about being a technical account manager!

I've decided that it's time to look for a new job, and based on the aspects of my current job role, I think I'd like being a technical account manager. However, I don't have friends with that specific job title, so I'm looking for some first-hand accounts about this position, and potentially reasons why it's not as good as a fit as I think it might be. [more inside]
posted by Transmissions From Vrillon on Nov 20, 2016 - 3 answers

voicefail

I received a voicemail via email through our office phone system. I double-clicked the attachment to play it in iTunes (Mac) and it's a legitimate voicemail. However, there is a lot of background noise (coffeeshop ambience, some singing). After the voice message finishes playing, the background audio continues and doesn't stop until iTunes is closed. Has anyone experienced this or knows what is causing it? [more inside]
posted by michaelh on Nov 16, 2016 - 7 answers

Becoming a Security Researcher

How do I get into the IT Security area? Not just superfluous knowledge based on a certification, but a genuine Security professional. [more inside]
posted by theobserver on Nov 10, 2016 - 9 answers

Where should we go now that the world is over?

My partner and I would like to move away from the U.S. & need help answering a few questions regarding location and job possibilities. [more inside]
posted by Four-Eyed Girl on Nov 9, 2016 - 11 answers

I live in remote area of Mexico and need fast internet...

Hi folks. I run a hotel in a lazy, somewhat remote area of Mexico and at the moment our internet service is slow and frequently cuts out (our provider keeps telling me that their electricity keeps cutting out for no apparent reason). I was wondering if any of you had any genius ideas about DIY installations. As a side note, our cellphones get OK 3G service on some parts of the property. Also, I'm not sure how our current provider is supplying us with internet, but our setup for that involves an antennae on our roof that is pointing (I think) at the nearest cell tower that then connects to our router. I am willing to turn this into a project since most aspects of our business (hotel) requires reliable, high speed internet for both our customers and our administrators. Please help and thanks!
posted by MD_yeahright on Oct 30, 2016 - 5 answers

What should my next career move be?

I'll be graduating next year with a degree in Psychology with a concentration in Childhood & Adolescent development. I'm looking to find a new job in the meantime, and I'm not sure if I should try to find something in my field or switch fields entirely. [more inside]
posted by Autumn on Oct 13, 2016 - 8 answers

How far does "IT" extend?

Make me seem less dumb. Do these fall under the designation of IT? [more inside]
posted by LonnieK on Oct 3, 2016 - 19 answers

Possibly burned out from IT work at 35, what careers to transition to?

Hello, ask MeFi. I've searched for proper advice on this, but I'm coming up with blanks. I've come to the realization that I'm losing interest in IT support work. Sometimes I feel I have no choice to work IT, but I want to see if I can do another type of work. I'm currently searching for jobs, and most IT jobs that I'm finding are either lower paying temp jobs from staffing agencies or job that take skills or certs that I don't have. [more inside]
posted by 81818181818181818181 on Oct 1, 2016 - 11 answers

How do I grow my company's software practice?

I'm at a very small company trying to bring their tech practice internally, they have no methodology or really any concept of how to develop software. They've previously relied on outside consultancies to do all their development. They're treating me like an outside consultancy (just get things done), how do I change this and grow them a viable team? I feel as if more I excel at development, the more they want to use me for development. [more inside]
posted by geoff. on Sep 13, 2016 - 7 answers

Corporate IT folks: How much can you see of what users send?

I assume a network admin can tell if someone is torrenting Game of Thrones or actively watching pornography. But if I Slack someone in private "Man, Brian is the fucking worst," is that readable to you guys (I know, I know, none of you would ever care to—but is it possible?). If I send an email from my personal Gmail account over a work network, same deal is that readable? Again, I know most corporate IT folks would rather do almost anything rather than eavesdrop on what the idiots in marketing are emailing each other—just curious if it's possible.
posted by Peemster on Aug 22, 2016 - 16 answers

Help Desk Software Where Jobs Aren't Assigned to Responders

Seeking help desk software that allows jobs to NOT be 'owned' by/assigned to responding staff. [more inside]
posted by WCityMike on Jul 27, 2016 - 6 answers

Should my resume say Lead Engineer or Senior Software Engineer?

I'm a Software Engineer who's looking for a new job. The titles at my current job are a bit fluid. I could conceivably be called a Lead Engineer or a Senior Software Engineer. What should I put on my resume? [more inside]
posted by when it rains it snows on Jul 27, 2016 - 11 answers

How can I make a server not give up it's IP address in case of conflict?

My client's server detected an IP address conflict and gave up its IP address to the other device (someone's misconfigured cell phone), with predictable 911 business-disrupting results. I'd like the server to not give up its IP address; is there a way to make that happen? [more inside]
posted by JDHarper on Jul 13, 2016 - 9 answers

Database software for managing pricing information / quotes

I'm looking for database software for managing vendor quotes (for industrial equipment). [more inside]
posted by beepbeepboopboop on Jun 27, 2016 - 3 answers

Career in IT and Computer Programming with zero knowledge?

I'm fascinated with computers, robotics, and photography. Yet, there's something captivating about IT and Computer Programming. I'm almost finishing up my Social Science bachelor's degree (Sociology), which is pretty worthless from a marketable angle, little job offers. I would like to learn more about IT (Support Services for software) and Computer Programming as well, but I have no background in these two fields. Should I pursue a degree in either of these fields if I have no experience with math and computers? [more inside]
posted by RearWindow on May 28, 2016 - 15 answers

Is Wordpress secure now?

I've read anecdotally that Wordpress is pretty flawed from a security standpoint, and I'm wondering if any of the issues in this article have been patched in the four years since it was published (there have been a lot of updates since then). And if so, what are the current concerns about WP security? Anything a site owner like me should be concerned about, or watching for?
posted by jbickers on May 12, 2016 - 22 answers

Looking for "horror stories" of computer virus infections

I need to put the fear of God into some foolish, negligent users. I'm looking for examples of organizations that were hit with some kind of horrible malware (like CryptoLocker) or had sensitive data stolen -- all because of a really stupid action by an employee. [more inside]
posted by alex1965 on May 2, 2016 - 21 answers

Cyber Security Forensic Analyst

Hi- I have a long-term goal to achieve this certification. [more inside]
posted by past on Mar 28, 2016 - 6 answers

Any ideas for speakers for a conference about how I.T. benefits people?

I'm helping organize a 2017 conference on I.T. in higher education; the theme is going to be how I.T. benefits people on a daily basis. We've got an array of prospective speakers already, but in the interest of broadening the pool... any suggestions? [more inside]
posted by Shepherd on Mar 14, 2016 - 6 answers

Computer help in Oxford, UK

I know very little about building computers. My 14 year old son is very keen on them and we brought components to build a gaming computer. I underestimated the difficulty of building and we now have an assembled computer that doesn't work. Can anyone recommend a good business / person in Oxford who could help?
posted by Gilgongo on Feb 27, 2016 - 9 answers

What do new CS/IT grads lack (that I can add to a CS/IT program)?

I've been tasked with designing a new course for students nearing the tail end of my college's (2-year) CS and CIS/IT curriculum. The goal is to incorporate skills/experience that are otherwise lacking in a vanilla CS and IT curriculum, and which would be useful for students who are aiming for employment or internship very shortly. We already have all the standard courses in basic programming and algorithms, data structures, pre-architecture, discrete math, networking, Unix-y scripting, some security topics, etc. [more inside]
posted by anarch on Feb 24, 2016 - 23 answers

Looking to improve IT career chances

Currently looking to find ways to break into IT careers but lack typical routes due to a series of unfortunate events. The worst part is I'm already 24 and completely broke. [more inside]
posted by chrono_rabbit on Feb 14, 2016 - 9 answers

Small Business Internet Safety

Hey all. I'm looking for advice as well a good novice level resources to beef up the IT security at my workplace regarding use of the internet. [more inside]
posted by Jalliah on Jan 26, 2016 - 5 answers

Thanks for the job, so about my pay grade

I'm an archivist at a large university in the USA. I've been at my current job for a few months now and it's my first archives job since I finished my master's degree. I am the first degree-holding archivist they ever hired. Before very recently, all the archivists at my department had been part-time students in the master's degree program here. One other archivist stayed on for a few months after she graduated last year. Whenever she finished her degree, she was given some kind of promotion or reclassification because of it. She was still a part-time hourly worker, but was being paid twice as much as the rest of us. What could that mean for me? [more inside]
posted by wrabbit on Jan 8, 2016 - 6 answers

How can I un-productize life?

What products do I not need? For example, I've found that regular soap works as well as shaving cream when shaving in the shower, and that shampoo can be replaced with water and a small amount of vinegar and baking soda. How do I best live frugally and simply?
posted by xammerboy on Dec 27, 2015 - 26 answers

Please explain software-defined networking to me like I'm 5.

I am trying to get a handle on the basic facts about software-defined networking/software-defined internet exchange. Every article I find on the internet seems choked with stupefying jargon. What I want to know: What even is SDN/SDX? How does it work? Why would you want it?
posted by zeusianfog on Dec 15, 2015 - 5 answers

Business World to Teaching and Back to Business Again

After college, I worked in IT for several years then started teaching. I've been in the education sector for the last 10 years, and I'm now ready to transition back to business. What do I need to know? [more inside]
posted by anonymous on Dec 6, 2015 - 2 answers

Non-cloud Google docs

What's a good non-cloud collaborative software alternative to Google docs? [more inside]
posted by Ndwright on Nov 19, 2015 - 7 answers

How can I describe my dream job without sounding foolish?

I supervise 12 software developers and analysts, but also volunteer a lot for corporate-wide projects. It's extra work with no extra pay, but I get to have an impact on the business and learn new things, and now it's led to a "write your own ticket" offer that I need help in answering. [more inside]
posted by Mogur on Oct 27, 2015 - 10 answers

From here to IT

It became apparent to me yesterday that I am going to want to find another job, and then also yesterday an old friend from high school said he would hire me. Lots more conversation needs to happen with my friend, obviously, but before it does I would love to have your advice on moving from FDA-regulated industry (foods, supplements, skincare) to IT (with very limited IT skills). [more inside]
posted by pH Indicating Socks on Oct 23, 2015 - 5 answers

Figuring out next steps in IT career or change?

Have a general bachelor's degree and coming up on 10 years as a Helpdesk technician. I work for local government and make pretty good money (for a Helpdesk field tech guy... Probably 5 bucks more an hour than industry standard). However, I'm bored out of my mind and my motivation is definitely waning. Thinking of programming but not sure whether I would benefit more from an Associates or a dev bootcamp. [more inside]
posted by guyarcher on Oct 5, 2015 - 9 answers

How to make next steps in IT marketing/communications

I've been working as a freelance copywriter/white paper writer mainly for IT companies but am looking to make the next step in education or job. [more inside]
posted by mosschief on Sep 29, 2015 - 3 answers

What is this strange manner of box I see before me?

It is hard rubbish collection day where I live and today I picked up some wooden cubes that some one was throwing out. Picture here. The boxes are sealed cubes, light, with hand holds on either end, apparently intended to be carried, but not opened. My question: what would they have been intended for?
posted by tworedshoes on Sep 19, 2015 - 8 answers

Stuck in the middle with you

I'm looking for resources/explanations of how to tell if someone is intercepting my SSL traffic. [more inside]
posted by stobor on Sep 12, 2015 - 10 answers

Thoughts on online colleges?

Recently I've been interested in transferring from a brick and mortar college (CUNY) to Western Governors University. I'm looking for advice from people who have joined similar online programs and their experiences. [more inside]
posted by chrono_rabbit on Sep 6, 2015 - 20 answers

Tailor a swift infosec reading list

I have a new role where I will soon have to speak to IT Directors about Information Security. Good general primers out there to get me started on Infosec? [more inside]
posted by Gratishades on Aug 10, 2015 - 8 answers

Useful things to do with a spare desktop PC at a University department?

Hi! I have a reasonable specification (circa 2011-12) Dell desktop computer which is being due to be recycled which for all I know may mean going in to landfill. It seems somewhat of a waste and shame not to consider doing something useful with it as the component parts are decent and breaking it down for spares is going to be of marginal benefit. It belongs to the University so I appreciate that it isn't my property but I was wondering if someone could think of good purposes/ applications for which this unused box PC could be used. [more inside]
posted by conrad101 on Aug 6, 2015 - 12 answers

Why doesn't my computer reliably connect to the internet?

My wireless network seems to work for every device we have except our actual computer. Please help. [more inside]
posted by meggan on Jul 28, 2015 - 11 answers

What do I call my multi-functional team?

I manage a small team in an IT organization. We do knowledge management and documentation, employee training/certification, and change management. We are currently called the "Documentation Team" but I hate the name because we go so far beyond that. My bosses will let me call the team whatever I want but I need a better name. [more inside]
posted by scarnato on Jul 10, 2015 - 11 answers

Navigating a software development agreement?

How do I mitigate risk to myself in the future as a result of damage/losses/etc incurred by purchasers of the product in the event that something like this should occur? Special snowflake details inside. [more inside]
posted by anonymous on Jun 28, 2015 - 3 answers

Technical or Professional certifications a non-IT professional

Are there any technical or professional certificates that a non-IT professional could obtain that would be appealing to future employers? I'm in my mid-30s and all of my work experience has involved non-technical office work. I'm currently a manager (like, actual manager, not an office manager) of one of the branch offices of a small company and oversee a small staff, but I'm looking for a change of scenery. Other than an MBA, are there any certifications (whether professional or technical) that a beginner can obtain that would be attractive to potential employers? If it matters, I currently make in the mid $50s and would like my next job to pay the same or more. I know, I know... Thanks in advance!
posted by anonymous on Jun 5, 2015 - 3 answers

God... DAMN it, Archer!

What do I do to get Aisha Tyler to sign a still from Archer? [more inside]
posted by j_curiouser on Jun 3, 2015 - 13 answers

How does my company know I used duplicate passwords?

I started a new job last week, which involved registering for a bunch of different tools and services (email, internal tools, ticket tracking system, project management stuff, etc.). Since I needed access to those before I got a chance to set up a password manager, I used a couple duplicate passwords so I could remember them (they were strong passwords, but they fit a pattern that I can remember). Shortly after I signed into a site with one of the passwords I was also using on another site, I got an email from IT saying they'd noticed I'd used duplicate passwords and to change them ASAP. How did they know? [more inside]
posted by anonymous on May 19, 2015 - 15 answers

How do I transition to a freelance IT career?

What IT/computer-based fields offer a viable opportunity for someone who is handy with technology to freelance from home and earn a living wage? I'm interested in fields for which the skills can be learned independently or without going through years of formal education. [more inside]
posted by iamisaid on May 17, 2015 - 5 answers

IT lockdown: Help me work like it's 1999

I work for government. Well the new IT director has changed a lot of policy and Dropbox and Evernote are no longer allowed. Unfortunately these are my top two productivity tools which I have been allowed to use for about 5-6 years now. Barring any special dispensation I need to learn how to best work like it was the "old days." [more inside]
posted by teg4rvn on Apr 13, 2015 - 28 answers

I don't know what I don't know and that concerns me greatly

I'm suddenly in charge of IT and I need a crash course on preparing Windows images. [more inside]
posted by Diskeater on Apr 12, 2015 - 9 answers

I'm unhappy with my career at 32, but I'm lost on where I go from here.

I'm 32, and have been in my current career field for about ten years. I'm frustrated with my current job and I feel like I've lost all enthusiasm for my broader career, but I have no idea what I can change to or what I'm really qualified for. [more inside]
posted by googie on Apr 7, 2015 - 19 answers

Refurbishing the CV - how to do it from MS IT Hardware Ops/Engineering?

I've been at a Microsoft Enterprise Stack Ops position for 8 years. And while I'm good there and have solid credentials and experience, (1) I have relocated to the SF Bay Area where Microsoft isn't so popular and (2) I'm tired of Operations and the on-call responsibility. I would like to move on to other roles and career possibilities. Please share with me ideas and especially experience of doing that yourself! [more inside]
posted by kalessin on Mar 18, 2015 - 1 answer

Are you a female programmer? Do you like/LOVE it? Do tell!

As I plan my own transition into a career in programming/IT, I'm looking to hear from women who already work in the field and are happy about it. [more inside]
posted by stoneandstar on Mar 16, 2015 - 12 answers

YANML - You are not my linguist, but how do I say this?

How to ask the user for confirmation, and not get snapped at....? The service-desk edition. [more inside]
posted by alchemist on Feb 27, 2015 - 22 answers

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