I had to send my ISP a letter in the mail to cancel my internet service. My question is, what this a weird/jerky requirement or is this something that the FCC makes them do? [more inside]
posted by selfnoise
on Nov 21, 2013 -
Ok, theoretically simple question that I can't find a simple answer to:
I'm currently a Comcast customer subscribed to low-tier tv and internet. I'd like to drop my tv service and replace it with an antenna for OTA channels and a higher internet tier for streaming and general internet'ing (Comcast is my only real internet option, so I won't be dropping them entirely).
I need advice as to how to get the best possible rate for the internet service. Details below the fold. [more inside]
posted by a box and a stick and a string and a bear
on Nov 20, 2013 -
What do I do with years-old equipment that belongs to my old cable service provider?
Equipment dates from 2009. Furnished by Verizon FIOS, which then switched to Frontier FIOS. A cable modem, DVR, and set-top box. We moved house in 2010, and cancelled Frontier service. Attempted to return the equipment. This involved them shipping empty boxes to us. We never got the boxes. Attempts failed. I have no documentation of those attempts. Equipment is sitting in our garage, and I need to get rid of it.
Which option is best?
The easy way: Donate the equipment to a recycler.
The hard way: Contact Frontier and try to return their equipment. This is likely to be time-consuming, and annoying. I recall their CS was incredibly awful. I couldn't find any helpful info on their web site. And what if they want to charge me a "late return fee"???
Do big cable providers care about their old equipment?
posted by valannc
on Oct 16, 2013 -
While signing on with my VPN software recently I noticed that my ISP's physical location has changed. I live in Cleveland and when ever I would use my VPN software, as I do a few times a week, there is a map that tells me where my ISP resides. Recently, after years the map now shows that my home ISP is now in Kansas, however searching for my ISP address on various websites, it says my ISP is in Pennsylvania as well. Confused. I am aware that my home ISP changes frequently but it has always been in Cleveland. I have rebooted my modem and router a few times and it still reads the location in Kansas. Any Ideas?
posted by citybuddha
on Sep 18, 2013 -
Forgive the crappy typing as I'm doing this on my phone. 2 days ago the transformer in front of our house was struck by lightening. We were without power for a day (which really sucks since we're on a well so without power we have no pump to get water). Anyway power restored but then I notice no router. The router got fried by the lightening and so I call Verizon fios and talk to dude who tells me that the earliest they can send someone out, because its not just router that fried but apparently the main thing to our house as well, is September 10th. I'm pretty pissed and frustrated. I get that it's not their fault and it might be restored earlier but come on, 8 days? Do I have any recourse? Like not paying for 8 days I have no service? I'm thinking of switching but we've only got 2 ISP's in our area, Cox and Verizon. Even the Verizon customer service guy was apologizing and saying that they are short staffed etc. Do I call every day? What's the best way to deal with this. Needless to say right now I'm thinking Verizon sucks in the worst way.
posted by lasamana
on Sep 2, 2013 -
So I'm checking my process explorer and I'll be - but I've got NINE host processes running. Why? Are they all necessary? Is this suspicious? All I have is a pen tablet, browser, AV and ISP going. How do I delve further to investigate?
The only reason I'm looking into it is because out of the blue my ISP is majorly lagging and this is just in the last 2 days. SOMETHING is on my tail and I want it off.
Thanks for any heads up.
posted by watercarrier
on Sep 1, 2013 -
I've just moved and need to find a good UK
ISP. My priorities are reliability, good service from human beings, and refraining from shady practices like traffic shaping or overselling the network. Price, decent data allowances and not being owned by Murdoch are also desirable. [more inside]
posted by Acheman
on Jun 24, 2013 -
Which Canadian company (or companies) would you recommend as a reliable and affordable organization to host my e-mail? [more inside]
posted by sardonyx
on Jun 13, 2013 -
Does anyone have an internet/cable provider in this area that's not Comcast? We are fed up with their horrible service. We're in Northampton, MA if it helps.
posted by chaiminda
on Jun 8, 2013 -
What is it with CenturyLink, and some ISP in Hong Kong whose name I forget, that every so often it will decide that it can't "find" a web page... usually one that I was just at, and often including metafilter! Instead of going to the page I want, it redirects me to a CenturyLink search page, like this
, which has the link I want at the very top (www.metafilter.com in this example), yet when I click on that link from their completely extraneous search page, it just goes back to the same search page?! [more inside]
posted by eviemath
on May 22, 2013 -
I'm a professional poker player and internet disconnects cost me money. Each disconnect averages around 5 dollars, but obviously if it disconnects at the wrong time it could cost me thousands.
I want a very reliable internet, (I've heard there are some that guarantee 99.x% uptime for business usually) But I think those are super expensive ($1,000/month), so please also give some common ISPS
posted by crawltopslow
on Mar 15, 2013 -
AT&T and Time Warner are trying to destroy net neutrality. And that's just the beginning. I'd like to vote with my feet (and dollars) - are there any ISPs in Cleveland that aren't evil? [more inside]
posted by Tehhund
on Mar 15, 2013 -
I've started DLing torrents from a tracker I was recently introduced to, after only having have some experience with one other tracker that's now gone, and I'm encountering a minor issue that puzzles me. I've noticed that periodically, all my torrents will simultaneously go from whatever speed they've been DLing at to 0 KB/sec, and then all return to their former speed at the same moment as well, after a delay of up to several minutes. What could be the reason for this? [more inside]
posted by anonymous
on Mar 14, 2013 -
Any high-tech work-from-home Maui residents?
If you work from home on Maui and absolutely definitely depend on having rock-solid high-speed internet access... where do you live and where would you avoid moving? Is there a single company that offers access? Related question... are power-outages a regular occurrence that would affect location too?
posted by jimmereeno
on Feb 26, 2013 -
I have a friend who has become totally reliant on an e-mail account, which was provided by an internet service provider which she has just left to go to a new ISP. She uses Outlook 2003 as her e-mail client program. Unfortunately, she is now finding that after moving to this new ISP that although she can receive e-mails absolutely fine, she cannot send e-mails. [more inside]
posted by conrad101
on Feb 7, 2013 -
How do I buy a fast internet connection in Dallas / Fort Worth, TX? [more inside]
posted by GPF
on Feb 5, 2013 -
I want to replace my cell phone with a mobile data plan and VOIP client. What's the most cost-effective option in the Montreal, Quebec area? Snowflake details inside. [more inside]
posted by signsofrain
on Feb 4, 2013 -
Question about bit torrent sites that (are) shut down and their possible revival. [more inside]
posted by zardoz
on Nov 5, 2012 -
Are there any reliable, local high-speed options in the Indianapolis area without data caps? [more inside]
posted by jaden
on Oct 3, 2012 -
Moving to Salem, OR in about a week. Big "getting-there" stuff is covered; now looking for any and all tips to make this the initial move-in and adjustment period as painless as possible -- give me your new-to-Salem-fu, please! [more inside]
posted by genehack
on Jul 31, 2012 -
I'm in the UK with Virgin Media as my ISP. The combo modem/router they provide does not allow VPN to work (and I am not alone in my experience, according to the internet). Can anyone recommend a way around this? [more inside]
posted by olinerd
on Jul 16, 2012 -
Looking for high speed internet service in the Peninsula, Bay Area. Your experiences (good, bad, indifferent) with the following companies? Any recommended plans? [more inside]
posted by moxiequz
on Apr 24, 2012 -
I want to set up a personal web space - a blog, some articles and vanity e-mail address type of affair. Unfortunately, I've spent too long using software instead of making it and all my web design and programming knowledge is a hopelessly outdated. What does a person need to know these days if they want to register a domain and set up a not overly complex web page and blog with a service provider who is slightly more scrupulous than the average Batman villain? [more inside]
posted by Kid Charlemagne
on Apr 4, 2012 -
What does it take to make a cisco/linksys E2500 router work in bombay, india?
I'm trying to connect a cisco router to an internet access point in bombay, india. Currently, there is a single computer hooked up to a cable modem. That works fine but I want to add a router for additional access ( wireless and cable ). Details follow.... [more inside]
posted by metadave
on Dec 24, 2011 -
What's going on with this Earthlink redirect default, and how ticked off should I be? [more inside]
posted by nanojath
on Dec 17, 2011 -
So, long story short: I have satellite internet. I have no other options for internet. My ISP provides neither service nor internet. What (legally, etc.) can I do? [more inside]
posted by byanyothername
on Dec 14, 2011 -
[Italy filter] There are many enticing offers in Italy nowadays for internet accounts including "free" (in the sense of "included in the price") phonecalls, etc., all of them looking quite a lot cheaper than my present contract (Alice from Telecom Italia). But I'm nervous about switching accounts... [more inside]
posted by aqsakal
on Dec 1, 2011 -
I'm in need of advice to determine why I never get close to the download speeds I'm paying for. [more inside]
posted by medarby
on Oct 24, 2011 -
Having moved recently to Japan, I'm looking for an internet provider. Basically, I have my own router (that I bought in Japan about 10 years ago), which I can configure by myself. I am looking for a cheap plan, preferably without a commitment.
posted by ovesh
on Sep 27, 2011 -
Multiple email addresses using Apple email on MacBook Pro running Mac OS X 10.6.5....what's the deal-e-o? [more inside]
posted by littleredwagon
on Jul 25, 2011 -
Due to Comcast and Verizon's opposition to Net Neutrality, I want to take my internet and wireless business elsewhere. Problem: I switched to both services to get faster connection/better coverage, and it worked. Are there any alternatives that would keep me well-connected? [more inside]
posted by Tehhund
on Mar 30, 2011 -
Trying to pick an ISP in Savannah, GA. Looking for recommendations other than AT&T. I do a lot of online gaming and netflix streaming, so I'd like something reasonably fast. [more inside]
posted by arcolz
on Mar 21, 2011 -