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Cable Internet Issues -- bad cable modem?

I've been having a lot of problems with my Comcast cable internet (both performance, and with their service, but this question focuses on performance) over the past few weeks. Is this really caused by a bad cable modem? Many details inside. [more inside]
posted by inigo2 on Jun 27, 2014 - 22 answers

Do I need all this coax for Fios?

Yay--we bought a house! The house has what seems like miles and miles of coaxial cable in every room. I'm trying to figure out if we actually need it or not. [more inside]
posted by DiscourseMarker on May 16, 2014 - 9 answers

Better Internet for my company?

The company I work for is located in the midtown area (30th St./Park Ave) of Manhattan, New York City. We (and the rest of the building) are using Time-Warner Cable, and it's slow and unreliable. We're an Internet startup, so when the Internet is down, everybody leaves to go work from home. What options do we have, aside from moving our office? [more inside]
posted by gentle on Apr 4, 2014 - 16 answers

Cable internet slows drastically at night. What can I do?

Four days ago, my Comcast cable internet service began slowing down in the evenings. I know this is normal behavior for cable service, since bandwidth is shared within communities. However, my usual 25 Mbps has slowed to somewhere between 1 and 4 Mbps after 5 PM, with the occasional 20 (very rare). I've seen it as low as 300 Kbps. I checked last night at 2 AM and it was clocking in at 50, which is what I pay for. What can I do? [more inside]
posted by alligatorman on Dec 1, 2013 - 13 answers

Negotiating the best Comcast internet rates (PDX edition)

Ok, theoretically simple question that I can't find a simple answer to: I'm currently a Comcast customer subscribed to low-tier tv and internet. I'd like to drop my tv service and replace it with an antenna for OTA channels and a higher internet tier for streaming and general internet'ing (Comcast is my only real internet option, so I won't be dropping them entirely). I need advice as to how to get the best possible rate for the internet service. Details below the fold. [more inside]
posted by a box and a stick and a string and a bear on Nov 20, 2013 - 8 answers

Should I get Comcast's new X2 DVR box?

Does anyone have the new Comcast X2 box? Can you let me know what you think of it? Is it slow as dirt? Can you forward through commercials on recorded shows with ease? Can you access content easily? Do you prefer it to their previous DVR box?
posted by cashman on Jun 29, 2013 - 1 answer

Comcast alternatives in Western Massachusetts?

Does anyone have an internet/cable provider in this area that's not Comcast? We are fed up with their horrible service. We're in Northampton, MA if it helps.
posted by chaiminda on Jun 8, 2013 - 6 answers

Cheap but good home internets? NetZero? FreedomPop? Something else?

I currently have Comcast cable internet at home. I hate Comcast. I'm curious about these newfangled internet delivery systems including Netzero, FreedomPop and - is there anything else? [more inside]
posted by fieldtrip on Jun 4, 2013 - 12 answers

"Your incabulator is leaking, sir, and we need to realign it."

Comcast just called me and says that something in my house is feeding noise back into their system, and that I need to schedule someone to come out and look around at everything. Is this legit? [more inside]
posted by jquinby on Sep 14, 2012 - 13 answers

Google Fiber is only a scant 45 miles away. Jerks.

How do I find a high speed internet provider to install a line in a rural area? [more inside]
posted by annathea on Sep 11, 2012 - 10 answers

Help me find my cable jack.

I can't find my cable jack. Help? [more inside]
posted by jcatus on Aug 31, 2012 - 5 answers

Now how will I watch "MacGuffin: The Un-Findening"?

How do I tell Comcast I don't have a piece of equipment they claimed they sent me and avoid getting charged insane fees? [more inside]
posted by anonymous on Aug 9, 2012 - 11 answers

I could use smoke signals. Those are wireless.

My Internet connection is terrible. All efforts at tech support have failed. Could switching companies fix the problem? Details inside. [more inside]
posted by Holy Zarquon's Singing Fish on Jul 20, 2012 - 23 answers

Confused about Internet access

In two weeks, I start a new telecommuting job, and I need to set up my home office. I'm totally confused about Internet access, though, and I have some questions... [more inside]
posted by trillian on Jun 26, 2012 - 20 answers

Please help me understand cable internet technology.

Please help me understand cable technology. Why is it that my cable company can deliver hundreds of high quality TV channels but not an internet service that seems just as fast? [more inside]
posted by mullacc on Jun 25, 2012 - 11 answers

How can we watch live basketball at home, just for a month?

What's the cheapest way I can watch live basketball coverage in my one home? I'm in California, and a Charter cable internet customer. Complication: I only want a month of access. [more inside]
posted by filthy light thief on Apr 29, 2012 - 16 answers

What cable modem do I buy?

Which cable modem should I buy? [more inside]
posted by pwnguin on Apr 24, 2012 - 7 answers

How to watch the 2012 Olympics after cutting the cable

I'm paying too much for cable TV that I don't watch, and I am fortunate to have good broadband internet (both from Comcast in the US). There are only a few events my family and I care enough about seeing immediately on TV. The Tour de France and major league baseball are both usually available via internet subscription services. But what about the 2012 Olympics? [more inside]
posted by Songdog on Jan 2, 2012 - 12 answers

Can my apartment complex restrict my acces to cable Internet?

Can my apartment keep me from receiving cable Internet from a 3rd party, if I don't order the apartment's basic cable plan? They shut off my Internet today, can they do this? Here's the deal - I moved in 2.5 months ago. the complex offers their own cable package through Time-Warner, for $45 dollars a month. I signed the paperwork to turn it down, but told them I planned on getting cable Internet. They never said I couldn't, or that it wasn't an option (there is only one cable company in the area, and DSL is available as an alternative). So the cable guy comes, hooks everything up, I have the Internet only for $29.95 a month, through Time-Warner, which i've been paying, to them. Sounds peachy, right? Not do much... [more inside]
posted by camdan on Oct 26, 2011 - 15 answers

Using Slingbox for ALL my TV viewing?

I had an idea in which I set up a Slingbox on a spare cable box at my parents' house and watch it on the TV at my house, thus eliminating my own need to subscribe to cable. Is this crazy enough to work? [more inside]
posted by moviehawk on Oct 5, 2011 - 4 answers

I NEED BITS

Trying to pick an ISP in Savannah, GA. Looking for recommendations other than AT&T. I do a lot of online gaming and netflix streaming, so I'd like something reasonably fast. [more inside]
posted by arcolz on Mar 21, 2011 - 2 answers

Should I jump ship from AT&T DSL to Charter Internet?

Should I jump ship from AT&T DSL to Charter Internet, and if so, what should I be aware of? [more inside]
posted by entropicamericana on Mar 9, 2011 - 10 answers

Bad internet connectivity=modem bad?

Could poor internet connectivity be due to 'chips' in my modem? [more inside]
posted by biwa-shu on Dec 21, 2010 - 11 answers

My boxes need help, or maybe I do?

My home network collection needs help [more inside]
posted by silsurf on Nov 6, 2010 - 16 answers

Any good high speed internet services in nunavit?

My boyfriend is moving to Nunavut (Canada's far north) and we're researching high speed internet options. We've found a few, but want to make sure we don't miss out on any good services. [more inside]
posted by blake137 on Nov 4, 2010 - 6 answers

how to connect up the home?

[maryland.ia]: cable, internet, phone - help me figure it out, please! [more inside]
posted by anya32 on Oct 13, 2010 - 3 answers

Merging two internet connections niftily?

One linux box, 3 NICs, two internet connections, one local network. Help me make it be the best it can be. [more inside]
posted by flaterik on Oct 10, 2010 - 8 answers

Why won't my laptop connect to the internet?

Why won't my laptop connect to the internet? [more inside]
posted by Kutsuwamushi on Aug 8, 2010 - 8 answers

Cable and Internet me in the Pioneer Valley

What's the best cable/internet deal in the Pioneer Valley? [more inside]
posted by prior on Aug 5, 2010 - 9 answers

Best broadband in Chicago?

What's the best broadband solution in Chicago? [more inside]
posted by Mid on Jul 5, 2010 - 12 answers

Replacing Comcast in Baltimore

Sick of Comcast and want to switch to something else...anything. Looking for suggestions to replace Comcast internet in Baltimore. [more inside]
posted by tandemrepeat on Jun 9, 2010 - 12 answers

HOW high-speed Internet?

How fast do I need my Internet connection to be? [more inside]
posted by escabeche on May 19, 2010 - 29 answers

Home Internet Use! I need advice for what to choose.

Background Info: I'm going to move into a house with 5 adults = 5 computers. No gaming or downloading large video files. But we would all use the computer for browsing the web, email, chatting and a couple of us may be streaming video to watch Lost or some other TV show. [more inside]
posted by Wanderer7 on Apr 22, 2010 - 9 answers

How to use two internet connections concurrently

Is there a method or inexpensive tool that will allow me to use two internet connections at the same time across a network? [more inside]
posted by letitrain on Apr 21, 2010 - 8 answers

Should I Ride The Free Internet Gravy Train?

Moved into a new place. Should I accept this free Internet service while it lasts? [more inside]
posted by sportbucket on Feb 25, 2010 - 14 answers

I've got ethernet ports in my house and I don't know what to do?

So I have ethernet ports in every room, and I'd like to somehow hook up the internet to them. Any advice? [more inside]
posted by petah on Jan 30, 2010 - 15 answers

Help, I need a stronger wifi signal!

Help! I live in a basement and need a stronger Wi-Fi Connection! [more inside]
posted by OuttaHere on Nov 2, 2009 - 14 answers

Picking a good plan

In need of a cheap high speed internet/cable package shared among 7 college girls in MD and not sure where to start. Help! [more inside]
posted by pulled_levers on Aug 25, 2009 - 12 answers

Cable line mystery

Someone's been disconnecting/cutting the internet cable wire that runs into my apartment. Why would they do this and what can I/should I do about it? [more inside]
posted by anonymous on Jun 15, 2009 - 15 answers

Plug it in, plug it in...

Modem/Router issues: why does our internet always cut out on one computer on the network, resulting in having to constantly plug/unplug the router to get it working again? [more inside]
posted by Christ, what an asshole on Jun 8, 2009 - 15 answers

Info source on bandwidth caps & download quotas?

Is there a website that tracks ISP's bandwidth caps and download quotas, and presents the information in an up-to-date and easy-to-read format? I'm especially interested in USA.
posted by kidbritish on Apr 7, 2009 - 2 answers

Why can't we connect wirelessly?

Why can't we connect wirelessly to the internet? [more inside]
posted by mai on Mar 10, 2009 - 16 answers

RCN versus Comcast in DC?

RCN versus Comcast in DC? [more inside]
posted by raf on Mar 4, 2009 - 16 answers

Everybody provides every service now.

Canadian phone/cable/internetfilter: what combo of services are cheapest? [more inside]
posted by Acari on Mar 1, 2009 - 5 answers

Cable internet + secure wireless network = outer ring of hell

I have a problems connecting to my wireless network, on one computer only. Other networks work for this computer. Other computers work on this network. [more inside]
posted by johnofjack on Feb 20, 2009 - 7 answers

I need cable/internet. Should I go with Comcast, DirectTV, or DISH Network?

I need cable/internet. Should I go with Comcast, DirectTV, or DISH Network? [more inside]
posted by decrescendo on Oct 15, 2008 - 25 answers

Which is faster or better, ADSL or cable internet connection?

Which is a better broadband connection type: ADSL or cable? Plus a couple of other smaller (and simpler) questions. [more inside]
posted by feelinggood on Jul 30, 2008 - 10 answers

What are the best options for cable TV + Internet in Chicago?

What are the best options for cable TV + Internet in Chicago? [more inside]
posted by c:\awesome on Jul 15, 2008 - 11 answers

How should we handle our neighbors stealing our cable?

Should we do anything about our neighbors stealing our cable and crippling our broadband for the past 2 months? [more inside]
posted by hitopshelf on May 30, 2008 - 28 answers

Comcast DVR w/ Tivo -- any good, in 2008?

Are the Comcast DVR woes over? Would anyone, today, say that the Comcast DVR with Tivo service works well? I'm moving house and want to set up a new TV and internet package with a Tivo-based DVR. Should I keep what I have or go with something new? Boston area in case it matters to the service. [more inside]
posted by galaksit on Apr 30, 2008 - 13 answers

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