I run a medium sized (70 room) hotel with my family. The cost of our utilities is a continuing concern for the hotel. Guests routinely check-out of their rooms and leave all of the lights on, heater/air-conditioning on, television and radio playing. There are also incidents where the tap water is left running. We realize that there is a mentality that once the cost of the room has been determined, the guest assumes that they may "use" as much of the room/utility as they can. My question: is there a way for the hotel to place a small sign by the light-switch or the door that advises guests to help us conserve energy without being perceived as rude or cheap? Additionally, how would the wording on the sign read? [more inside]
posted by Fizz
on Feb 20, 2011 -
How do we control the excessive taking of food in our complimentary breakfast?
My family and I own and operate a Comfort Inn. We offer a free continental breakfast: coffee, toast, bagels, frozen waffles (you just pop them into the toaster), apples, bananas and a lemon cake that we cut up into small slices.
Frequently we have people who take it upon themselves to take way more than they need. We can understand someone taking a bagel to go for later in the day but these are guests who will take 15 extra plates, half a loaf of bread (I kid you not, just empty out the sack onto a plate and then take fifteen to twenty small packets of peanut better and/or cream cheese).
My mother believes that we should place some carefully worded sign next to breakfast in the hopes that people will be considerate of others as well as management and only take what they will eat. Too often people take because they assume they have a right to take.
How could we word such a sign without insulting the guests or make them feel like we're being rude?[more inside]
posted by Fizz
on Jul 11, 2010 -