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Hacked Instagram account; can my friend get justice?

A fellow aspiring entrepreneur and friend of mine is in desperate need of help. Time is of the essence! Here's the story: Two years ago he created his own business that sells custom hand-made clothes and products. He owns a website and is on all of the normal social media. One of his most effective tools to connect with customers is through instagram. He's worked hard over the years to develop a fan base of over 27K followers. Mysteriously, last night this account was hacked. They changed the password, hacked the business email, and have taken control of the brand. This account is the business' main source of revenue and advertisement. Although he's trademarked the company and taken all the normal preventative measures, the admin. at instagram claims there's nothing they can do to help. Assuming this is true, what are his available options? Essentially, my friend's ship just got hijacked by some evil bastards and he's going to need a seal team to get it back. [more inside]
posted by intelligentfool on Dec 3, 2013 - 15 answers

Microsoft Security Essentials

Microsoft Security Essentials Missing From System Tray. [more inside]
posted by dbirchum on Sep 2, 2013 - 35 answers

Help me with me new (used) MacBook Pro

Inherited a MacBook Pro! Looking for some help/guidance for a PC user. [more inside]
posted by dbirchum on Feb 17, 2012 - 15 answers

How can I help my father learn to use his computer?

My dad is 95% computer illiterate and is constantly frustrated by his inability to use his computer. What resources (books, programs, videos, etc.) can you recommend that will help improve his experience? [more inside]
posted by EKStickland on Dec 6, 2011 - 17 answers

Java Help

Programmingfilter: I created a program to output Pascals Triangle in Java (in Arrays). How can i change the shape of the output from a Rightsided triangle into a (typical for a Pascals Triangle) Isoceles shape? [more inside]
posted by freddymetz on Nov 23, 2011 - 9 answers

Trying to print a recipe IN a dl'ed template

I cannot figure out why printing recipe cards is so hard? I purchased the Avery 8386. to print 4x6 recipes for my box. Online, I found a random template for 4x6 recipe cards( I could not find any cool ones). Then I go and copy my recipe and go to paste it on the template and it doesn't paste *INTO* the template (on the lines would be my first choice), it pastes outside the boarders of the recipe card template. I'm hoping to create my new recipe box and print the recipes I use online right onto the cute card but maybe it is too perfect and easy. It is hilarious how difficult something so easy can be! Maybe I'm missing something super obvious but I have asked a bunch of people and....here I am! Help !
posted by femmme on Nov 14, 2011 - 10 answers

Looking for materials to use in a nonprofit social media training

I'm looking for materials that can be used to help train people how to best use social media to help nonprofits engage the community. [more inside]
posted by reenum on Jul 26, 2011 - 1 answer

Are there ways to remove facebook VOICE chat from my computer?

Are there ways to remove facebook VOICE chat from my computer? [more inside]
posted by omaralareefi on Apr 6, 2011 - 7 answers

Please help me help my grandmother with her computer.

Suggestions on how to deal with my Grandmother and her computer. She is constantly clicking things she shouldn't. [more inside]
posted by hazyspring on Mar 3, 2011 - 20 answers

Domain Name Game

Quick question...if I purchase a domain name (ie greaselightning.com) through Wordpress, can I transfer it to a different cms (?) in the future if i am not happy with wordpress' performance? For instance could I go to Joomla and take my name with me or does wordpresss somehow own it? This and any other tips you have for a new website creator/user would be greatly appreciated.
posted by madmamasmith on Jan 7, 2011 - 6 answers

I can't use any operating systems because of Grub. Can any computer experts help me?

I can't use any operating systems because of Grub. Can any computer experts help me? [more inside]
posted by EatingCereal on Sep 30, 2010 - 9 answers

Help me so I can Wait for it... EXCEL at my job!

Help with Excel 2003... More inside: [more inside]
posted by Mastercheddaar on Mar 9, 2010 - 7 answers

Help me rescue a .QIC backup file?

IT Filter: Anyone know of a resource or protocol for opening .QIC files (Old Windows backup file format) short of finding a machine with Windows 95/98 on it? Had a laptop stolen and this is the only format in which I still have ALL of my writing from college/grad school. Any help is appreciated (please no lectures on backing up files... have learned my lesson.)
posted by Prevailing Southwest on Aug 10, 2009 - 4 answers

I just want to check my facebook!

Can anybody help me with my wireless router? [more inside]
posted by wild like kudzu on Jul 11, 2009 - 17 answers

What are external links, and what value do they provide to my site ranking?

What are external links, and what value do they provide to my site ranking? Are they important? [more inside]
posted by Nixie Pixel on Jan 21, 2009 - 3 answers

What do I need to do before I reformat?

Any tips for reformatting a hard drive (Local Disk (C:) drive on a windows machine)? [more inside]
posted by whiskey point on Oct 9, 2008 - 12 answers

my macbook is driving me insane

My macbook, running OSX 10.5.4, has been working really poorly lately [more inside]
posted by god particle on Aug 28, 2008 - 7 answers

Scrambled keyboard is not dfb. Sorry, I meant 'fun.'

Sometimes, my keyboard switches to Dvorak for no apparent reason. We can't find a trigger for it--it occurs when typing in word, when playing TF2, when entering an address in the address bar, etc. Only a restart can restore QWERTY. Even though the text input on TF2 will be scrambled, the TF2 controls work as though on QUERTY--'W' is still forward, even though it types out 'E'. Incidents can be anywhere from hours to weeks apart. I've personally only seen it happen inside TF2, but my sister swears it happens other times, too. Googling only returns 'how to switch to/learn Dvorak' pages. The computer runs Windows XP, and only happens to that computer. Can you help me stop Dvorak?
posted by flibbertigibbet on Aug 24, 2008 - 5 answers

Reinstalling Windows on Laptop Without CD Drive

We have a laptop at work that's just so full of crap, etc. that it's near unusable and we've decided to just wipe it and do a fresh install of Windows XP (for which we have the CD). The problem is, this laptop doesn't have a CD or floppy drive - it has some kind of dock connector on the bottom that I guess might have a CD drive, but we don't have that either. Any ideas?
posted by OverlappingElvis on Aug 7, 2008 - 12 answers

Missing Mouse

Help me find my lost mouse! [more inside]
posted by crazylegs on Jul 30, 2008 - 5 answers

How to read PDF files on Amazon Kindle?

How to read PDF files on Amazon Kindle? [more inside]
posted by omaralarifi on Jul 21, 2008 - 6 answers

What's my best option for finding a cheap-as-dirt computer in the Dallas area?

What's my best option for finding a cheap-as-dirt computer in the Dallas area? [more inside]
posted by item on May 22, 2008 - 11 answers

Help. My mac runs slow.

Help me, my mac is running slow! I have a theory that this relates to not utilizing the full amount of memory that is available. [more inside]
posted by hazyspring on Jan 12, 2008 - 23 answers

Please help with this simple MS Excel problem!!

MS Excel Problem: CAN ANYONE PLEASE HELP? I am a very average PC user having unable to open spreadsheets. I borrowed a copy of MS Office Professional from a friend, but it did not install Excel properly. I no longer have access to those installation CDs. Whenever I try to open a spreadsheet, it prompts me for the CD's. So I bought Excel 97, installed it fine, but still when I try o open a spreadsheet it automatically tries to open it with the XP Professional version... How so I get around this to just use the Excel 97 version now on my computer??
posted by writingjulie on Oct 29, 2007 - 9 answers

Audio help...

So I procured an HD copy of "300" in 720p matroska (.mkv) format, but the 5.1 audio track won't play on my 2.1 speakers. Is there any way I can configure VLC or another media player to convert the audio to 2.1 format? [more inside]
posted by Aanidaani on Aug 2, 2007 - 9 answers

Getting a job with a help desk?

I'm looking for advice on moving into a computer help desk position. [more inside]
posted by WCityMike on Jun 17, 2007 - 10 answers

Am I a bad client?

Am I a bad client, or are my computer guys out of line? [more inside]
posted by lpsguy on Jun 3, 2007 - 32 answers

Online IT forums, where art thou?

It's almost 60 degrees outside, so why is my computer frozen? ( know any free online IT help forums?) [more inside]
posted by Smarson on May 1, 2007 - 13 answers

How do I take the CMOS battery out of a laptop?

How do I take the CMOS battery out of a laptop? [more inside]
posted by sjvilla79 on Oct 17, 2006 - 3 answers

Help! My computer freezes instantly!

Help! My computer freezes almost instantly after power-on! [more inside]
posted by callmejay on Sep 29, 2006 - 6 answers

Why is my computer suddenly grumpy, slow, and generally uncooperative?

Why is my computer suddenly grumpy, slow, and generally uncooperative? [more inside]
posted by chefscotticus on Sep 6, 2006 - 14 answers

Buying a Laptop for College

My brother is going away to college this upcoming fall, and for a high school graduation present, my mom is getting him a laptop to take with him. He is interested in trying a Mac. We are both life-long PC users. I am the most technologically-inclined in my family. My brother knows the basics and has no trouble with them, but anything more is my job. [more inside]
posted by willmillar on May 10, 2006 - 37 answers

Wiki?

How can I convince my employer to use a Wiki? [more inside]
posted by fixedgear on Apr 7, 2006 - 11 answers

Help me grow my small computer repair business?!?!

I need advice about taking my side business to the next level. [more inside]
posted by Bjkokenos on Feb 16, 2006 - 4 answers

Help me fix my cd/dvd drive!

LAPTOP HELP!? I have an alienware laptop, whose warrenty just expired and am now having problems with the removable cd/dvd reader burner. [more inside]
posted by nosophoros on Jan 25, 2006 - 2 answers

how can i fix my computer?

Computer problems...When i press power, nothing happens. It's the power supply right? [more inside]
posted by EvilKenji on Jul 19, 2005 - 10 answers

How do I cleanse myself of IE?

Internet Explorer has been on thin ice for a while, and recently it crashed through. I can't even launch the damn program. I've installed Firefox and several delicious extensions, but my knowledge is limited in this whole area. How do I get rid of the old plague? [more inside]
posted by lazaruslong on Feb 28, 2005 - 14 answers

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