My girlfriend took a $200 dress to the dry cleaners, paid $9 for it to be cleaned, and it was returned with broken threads and missing beading. The dry cleaning place sited some Federal Trade Commission ruling that they say protects them from having to pay for the clothing. Three part question, all of which are important to me: a) What is the FTC ruling they're referring to? b) How difficult will taking them to court be? c) Are there any strategies to further the discussion of them simply paying for the dress?
posted by davebug on Sep 16, 2008 - 15 answers

Please help me take action against an unidentified automated telemarketer! [more inside]
posted by anodyne- on Sep 29, 2007 - 11 answers

Yet another one of my clients has been confused by a Domain Registry of America "invoice" mailing, and now I'm even madder at them. I saw this FTC ruling from 2003, but is there any kind of action/suit against the company now? If not, why not? [more inside]
posted by amtho on May 31, 2007 - 20 answers

I get a phishing e-mail on a daily basis. It probably accounts for 10% of my spam. The FTC and private industry groups are up in arms, but the problem keeps getting worse. Given the little old ladies who are losing their pensions by clicking on these links, why can't anyone catch these guys? What's the technological barrier?
posted by Saucy Intruder on Dec 15, 2004 - 15 answers