I've been a reasonably satisfied Verizon FiOS customer for a number of years, but they seem to be getting stingier with their discounts for existing customers. I've thought about doing the customer retention game again, but I'm not willing to call their bluff and go to another provider. I've read online that some people have had success canceling and signing up again under their spouses' name. Has anyone done this? If so, do they give full new customer discounts? Do you have to cancel service for some number of days, return equipment, etc?
My Tivo frequently loses connection to the network, which creates substantial problems. Since there are a lot of expensive wires and devices that could be the cause of the issue, it's not cost effective to start replacing components until the issue is fixed. Is there a better way to pinpoint the source of a problem on a home network? [more inside]
We recently moved and chose Frontier (formerly Verizon) FIOS for our Internet service since the other option was Comcast. The service is the lowest tier (50/50) but we were coming from DSL with lower speeds and it was fine so we were expecting it to be OK. And it is. Sometimes. Other times it is really slow to unusable. Like, the airport on my Mac won't even connect to the router sometimes. Sometimes it will connect but I have to wait 2-4 minutes for an URL I typed in to load. Sometimes it goes up and down, disconnectng and reconnecting our wifi devices every few minutes. And other times, like right now, it's absolutely fine. [more inside]
Should I go with Optimum/Cablevision or Verizon FiOS internet in Brooklyn? [more inside]
I am a Verizon FIOS customer using Verizon's modem/router combo. I am having some problems getting a strong signal in one room of my house. I am torn between two options, and I would love your input. [more inside]
Please help me sort out using a VPN only for traffic going to my Roku. [more inside]
I am a Verizon FiOS customer, using the provided Actiontec modem/router. The wireless is working acceptably well with phones, tablets and laptop, but two devices appear to keep falling off of the network: a Chromecast and a wireless printer (Brother 2270dw). Restarting the printer or Chromecast gets them back on the network immediately, and they work fine for a while, then it seems like the router "forgets" about them again. [more inside]
Yay--we bought a house! The house has what seems like miles and miles of coaxial cable in every room. I'm trying to figure out if we actually need it or not. [more inside]
When telephone companies replace copper analog phone lines with FIOS, what happens to what was supposed to be analog function? [more inside]
A friend told me that I should ditch the FIOS router Verizon gave me a few years ago and buy an off-the-shelf router for better results. Has anyone had any luck doing this? I've searched the internet and I'm not able to find any specific details on what routers one would buy to do this.
What do I do with years-old equipment that belongs to my old cable service provider? Equipment dates from 2009. Furnished by Verizon FIOS, which then switched to Frontier FIOS. A cable modem, DVR, and set-top box. We moved house in 2010, and cancelled Frontier service. Attempted to return the equipment. This involved them shipping empty boxes to us. We never got the boxes. Attempts failed. I have no documentation of those attempts. Equipment is sitting in our garage, and I need to get rid of it. Which option is best? The easy way: Donate the equipment to a recycler. The hard way: Contact Frontier and try to return their equipment. This is likely to be time-consuming, and annoying. I recall their CS was incredibly awful. I couldn't find any helpful info on their web site. And what if they want to charge me a "late return fee"??? Do big cable providers care about their old equipment?
I need recommendations for a universal remote control. Parents recently entered the HDTV/Cable TV world and are using 3 different remotes. It's driving them crazy. I'd like to get them the easiest most intuitive universal remote to control everything. They've used universal remotes in the past that required you to move the slider on the top to select each component. They'd never remember to change the slider and then be confused why the DVD player wouldn't work. Help! [more inside]
Bridging a Cisco router thru a Verizon FiOS Actiontec router to improve WiFi speed: worth the trouble and, if so, how?
My FiOS speed is a blazing 75Mb/s thru a wire but only about 30-35Mb/s wireless. Verizon tells me that this is all I can expect through their Actiontec modem/router. Can I improve this WiFi speed by bridging my Cisco EA4500 thru the FiOS router? If so, can anyone provide me with a step-by-step way to re-configure the FiOS router to allow for the bridge? All of the resources I can find on-line are confusing and don't cover my specific situation. All help is appreciated. Thanks in advance!
My Internet connection is terrible. All efforts at tech support have failed. Could switching companies fix the problem? Details inside. [more inside]
Is there a way to copy a recording from a Verizon FiOS DVR to a disc, thumb drive, or anything like that? Is this actually possible? I was on the New Year's Eve in New York broadcast multiple times and at length, so I would like to somehow keep this recording. What would I need to do?
FiOS DVR options - should we take the standard FiOS DVR or get a TiVo? Something else? [more inside]
I'm about to move to Westchester county, NY. How should I get my Internet service? [more inside]
Verizon Fios installation today. Technician crashed my computer. Said they will pay to have it fixed or replaced! Have any of you dealt with this before? What was your outcome?
Getting FIOS installed right now. Should I use Verizon's router or my Airport Extreme? [more inside]
Is Verizon lying to me? [more inside]
Should I stick with my Comcast high-speed internet plan or switch to Verizon FiOS? [more inside]
ApacheFilter: What's the easiest way to have a "default page" on an alternate port? [more inside]
Our house has no coaxial cable installed... but I want FiOS. Do I need to get something done before Verizon comes? How much will it cost? [more inside]
Help me, AskMe, you're my (last) hope. The Actiontec wireless router that Verizon insists is the only thing they can give me to use for our home FIOS service is keeping me from accessing MetaFilter at home. [more inside]
I need to convert my inbound Verizon FiOS connection, which terminates on the router via co-axial cable, to ethernet. I've found adapters out there for a couple bucks, but will they actually work? [more inside]
Does FIOS basic TV service with no set-top box provide High Def? [more inside]
Verizon Fios or Cablevision Optimum Online? [more inside]
Our company is moving and getting Verizon FIOS with 5 IP's. They said all 5 IPs are coming in on one ethernet cable. How does this work? Bonus question: What's the best router to handle this job? [more inside]
Verizon FIOS vs DSL? [more inside]