I am a new boss at a small company and our business model recently changed. I have to hire about 10 new people — and layoff about 10 current staffers. The moves are to bring on the new skills we need for this new era. How can I do this kindly, respectfully, and in a way that sets up the team members who are staying with us for success after this rough period? [more inside]
I'm doing some background research for a writing project and I'm looking for material related to recent burgeoning union activity, particularly in the fast food and retail sectors. [more inside]
I need advice and coping strategies to deal with coworkers who are rude to clients. [more inside]
Employee H was incommunicado over the weekend, having sold all her belongings and skipped town, leaving me with a minor mess to handle. She left her work phone and company keys on her desk for me to find today, and planned on giving me no notice, or anything. [more inside]
I've been working at a medical supply company since May of 2013. Since the middle of this year, the company has slowly deteriorated for the following reasons: High turnover rate as 17 people have left us within the past 2 months. HR manager and IT director were laid off. Our payroll manager and financial comptroller have left the company for greener pastures. We have lost more than 50% of the contracts with facilities that used to refer patients to us. There's lots of talk that the company may close down going into 2015. The high turnover is demoralizing thus I went job hunting everyday. I recently got a job interview at a place that is 3.3 miles away from home rather than 15 miles for my current work place. I did not get the position that I interviewed for. The vice president picked someone else despite the manager's recommendation for me. However, the manager offered me another position available and took the offer. It's an entry-level position that's only a dollar more than what I currently make. I was hoping to get the other position that paid 3-7 dollars more since I had relevant experience and a recent Bachelor's degree in Health Admin. Did I make the correct decision in accepting the first job offer after multiple applications? I really wanted to get into a hospital, but the competition is very fierce and hiring process takes awhile. I was afraid to go down with a sinking ship therefore I had to take a quick bite on the opportunity.
Half of my team makes widgets and half of my team makes sprockets. Next week, I need to tell my widget-making employees that we are cutting back on widget production and ramping up sprocket production -- they will start making sprockets 25-50% of the time. How do I make this unwelcome (but needed) change in job responsibilities suck less for my team? [more inside]
If I go from part-time to full-time, is my employer (small business owner, <20 employees) obligated to offer me health insurance? [more inside]
Does your office provide you with a free lunch with any sort of regularity? If so, how does it happen, either from the perspective as a lunch-eater or as someone who sets it up? [more inside]
How to work with employees who don't like what you're doing, but won't work towards making things better? Specifically vocally negative long-term employees who think they know it all, but refuse to share their wisdom beyond flat-out complaints because it's "not their job"? [more inside]
Help my husband improve employee morale and learn to be a great manager. [more inside]
I run a retail business in Toronto, Canada. It's an independently owned business--like a mom and pop store. I need to fire someone because he's incompetent and his presence actually makes more work for the other staff. I have emailed and texted with this staff member (who has worked with us for 13 months) regarding his considerable transgressions but we do not have "paperwork" or "forms" in the traditional sense. His work never improves. What exactly do I have to do to fire him without worrying about legal issues? Two weeks pay? Three? Does the firing need to be written in addition to verbal or is just verbal fine? What's the best way for me to cover my ass? [more inside]
How does the idea of a civilian review board for previewing the firing and disciplinary actions of federal managers against civilian employees sound? [more inside]
How do I handle an employee appropriating clients? [more inside]
Small business owners: Is it possible to turn down a request for a raise from employees, yet maintain workplace morale? On the flip side, have you been turned down for a raise, but stayed in your position? [more inside]
How can I deal with romantic feelings towards an employee to maintain both my sanity and business? [more inside]
Our small business (2 principals) is looking to grow by bringing on our first employees and we need to get a benefits package together and we're looking for advice. Looking for recommendations for benefits providers for small businesses. Would like a one stop shop (broker?) if that makes sense. But any advice on hiring your first salaried employee appreciated. [more inside]
Do you have any cool or unique "gift certificate" ideas in the $10-30 range? These are for my employees -- I like gifts they can personalize and/or order on their own, but a bit more creative than an iTunes or Amazon GC. [more inside]
How do I get my subordinates to reply to my e-mails? I work remotely, but they don't. I need to know that they've read what I send them. Details about work situation below. [more inside]
Should our chain company shut down unofficial employee pages on Facebook? Any case studies or examples of others actions? [more inside]
How do I become a rockstar store manager? [more inside]
Help me figure out how to pay people in our new company. [more inside]
What is the legality of signing a mandatory company agreement to not associate with non-management employees outside of the workplace?
I am seeking feedback on the fairness of a new tardiness policy I instituted at my company. I own an IT services firm that also has a retail storefront (the more traditional computer repair shop model). We have had a situation with chronic tardiness, to the point where on a recent Saturday, at three minutes before opening, I was the only one there (whereas four people were scheduled that day). I have now instituted what I believed to be a fair and generous policy, and some don't like it as they say it is too strict. Please read on for the policy... [more inside]
I am your new boss. How can I get our relationship off to a good start? [more inside]
Who are the world's largest employers? [more inside]
I read that there was a 'leaked' copy of the EB Games employee handbook floating around the web a few years back, and it explained in some great detail about how to talk to customers and to push really hard on getting people to pre-order and so on. Despite my best efforts, I can't get Google to show it to me. Does anyone have a link to it (or a saved copy they're able to send me)? Also, as a side question; why do EB Games and similar video game retailers push so hard to try and get you to pre-order stuff? What's in it for them, other than a potential sale once the game is released?
I have been asked to set up a “Remote Working Hub” to allow employees to work away from the office. Where can I go for more information? Does it work? [more inside]
Asking for Mr. Oflinkey: Where can he find reliable statistics about how many Americans are employed by various auto manufacturers (Honda, Toyota, Ford, etc.). This should not be limited to manufacturing jobs. He is seeking this information to answer a larger question: Does buying American-made cars really make much of a difference anymore?
How do I stay objective with an annoying/tedious/high maintenance employee? (More information inside) [more inside]
What, if anything, should I do about the possibly unethical and definitely scummy behavior of my boss?
What, if anything, should I do about the possibly unethical and definitely scummy behavior of my boss? [more inside]
About how many people, including contractors and their employees, are involved in building the space shuttle? [more inside]
How do I reverse the negative attitudes of my employees? [more inside]
I am 19 and starting a small IT business in orange county, CA. I have 3 medium size clients that use me regularly, and I've taken on my first employee part time recently. But I just had my first month where no one needed IT work done, because I'm too good of a job! And this indicates to me that I need to do some proactive advertising. What is the best method of advertising to get my company's name out there? [more inside]
How can I find out the intellectual manpower of the U.S. Department of State? [more inside]
What should I buy my employees for Christmas? [more inside]
Is there any online postage-printing site that doesn't require a monthly fee? I mail books periodically and I'm at least 15 miles from the post office. [more inside]
Any suggestions for a web-based employee scheduling solution that allows people to submit vacation requests and personal preferences? (more inside) [more inside]
Can someone recommend a book or a resource for the small business owner, especially in regards to tech/eCommerce? Not a tech book, but something that can clue me in to 'businessy' stuff like advertising, accounting, employee issues, etc? [more inside]
My employer is going to be asking me to sign a new NDA in the near future. The original NDA that I signed nine years ago has a lot of holes. Anything in particular I should look out for in the new NDA? Should I be concerned about it at all? (Yeah, I know YANAL.)