Father-in-law's got hacked/virus. He's been sending out one-link emails to all his contacts. I went into his webmail for him and changed his password to something a little more secure - but his contacts aren't stored there (and neither's his sent mail), so it's got to be his machine, right? But I've done the full Deezil and found absolutely nothing. Not a sausage. So, where can this little nasty be hiding? He's running 64-bit Windows 7 with an up-to-date Norton AV. His mail client is windows Live Mail.
I have over 10 years of sent email sitting in a folder. Are there any tools (preferably for OS X or *nix, but anything interesting is welcome) that I can use to generate interesting statistics, or draw pretty graphs, word clouds... basically anything interesting that works on a huge number of emails.
I'm curious as to what the protocol is for police being able to access the email accounts of someone who has gone missing. If the person has no living relatives to grant permission, can the police still access the missing person's email? How many days does someone have to be missing before the police are allowed to read their private emails?
Early last week, I had a meeting where there were two people from my organization, and three people from an organization we're hoping to work with in the near future. At the end of the meeting, we agreed on a future date/time for our next meeting. The following day, I emailed everyone in attendance, with (our shared impression of) the date/time/location of our next email in the second sentence of the email. Today, it became clear that everyone on their side of the meeting thought it was supposed to happen today, and I thought it was happening tomorrow. How should I respond? [more inside]
A few years ago (2008?), I set up Google Apps for my domain. I used it for email, docs, etc. Eventually, I deactivated the account. Now I'd like to go back and recover some of the emails. I can login to the admin panel, and can access Google Drive, but I can't get to the email. Help! [more inside]
I applied to this job online by sending my resume, and after I was contacted by the HR lady, I told her that I had an updated version of my resume and so I sent it to her. A few days later, I then realized that I actually sent a wrong copy of my resume, which leaves off some of my education. It also erroneously outlined a job function that I did not actually do. The reason why it is wrong is because I didn't know how to word it precisely at first, but after a second draft (the correct version) I came up with a better description of what I did. So, do you guys think it will be fine if I email her the correct version of my resume and explain that I inadvertently sent her the wrong version? Or will it look bad? The interview is already set up by the way. Thanks.
If you've used Vertical Response and something else, which one would you use now? I am proficient at sending e-mail newsletters for clients. Currently one client has me using Constant Contact, and another has me using Vertical Response. Now a third client wants to start a newsletter. Do I go with Vertical Response, or make a switch? [more inside]
I'm interested in asserting a lot more control of my personal information and communications to prevent prying eyes of both governmental and criminal types. I'm interested in general best practices to secure my personal information, passwords, data and communication (including phones, texting and email). I am not an expert in software or anything of the kind. I use an iPhone and Apple computers. There's a few more specific requests inside. [more inside]
For various reasons, I have developed a routine of sending my partner a short daily hello email. What are some things I can do to mix it up a little? [more inside]
I have two separate marketing lists on spreadsheets, both of which were originally opt-in, but have been residing on different systems - System A for email marketing and System B for SMS marketing. List A has the users' email addresses, cellphone numbers and names. List B just has the users' cellphone numbers (plus a column called "unsubscribed" for those people who. I want to combine the two spreadsheets to create one spreadsheet while keeping the column called "unsubscribed" so I know which people to keep permanently removed. Can you advise me on how to synchronise these two spreadsheets using the cellphone number as the common data? Thanks!
My Gmail account was very definitely hacked on Sunday. A whole lot of email was sent, seemingly to everyone I've ever corresponded with from that account. There was clearly a login from Poland which corresponds exactly with when the emails began to be sent. The session seemed to last about 7 minutes. I then received about 150 "mailer daemon" emails due to the bounces from either old addresses, addresses which don't receive unsolicited email and mail servers which correctly identified the content as spam. [more inside]
The manager of a non-profit owner wants to track inbound and outbound emails of 7 different users. [more inside]
Looking for sample business emails to improve my writing skills. The resources I found are typically for writing to clients or customers. I am looking for sample emails that one writes mostly internally within their own company. For example an email one would write to make a suggestion, disagree with something, ask for status, share an idea, remind someone politely, coach someone etc (Common business scenarios). Not looking for emails to win business or sell anything. Would appreciate if you could share web links or books (preferably the ones available at amazon.com). Also, I would like examples and not a resource that just gives guidance.
I, sadly, have to keep an eye on an Exchange e-mail account. There is no IMAP. Is there a small Mac app that will live in the menu bar and notify me of new e-mail that actually works? Bonus if I can quickly reply to the e-mail when it appears. [more inside]
I would like to set up an email group for occasional communications, and would prefer something other than Constant Contact. Any suggestions are much appreciated. Specifications desired detailed inside. [more inside]
Help me get read receipts to go to Deleted Items in Outlook 2007. Read receipts received internally get trashed automatically but external ones do not. [more inside]
How to make Outlook automatically change the "From:" field when replying to certain emails? [more inside]
Follow up to this question I asked a while back. Yes, another email verbiage question. [more inside]
I use Piratapad (An Etherpad clone) as a todo list for our printshop with 100+ members, and would like to once a month copy all active issues from the list and email it out to our members. What would be the simplest way to go about this? [more inside]
Can I email to a Google Voice number? [more inside]
ex: iphone mail app using gmail account and sends email to be from my @outlook.com account [more inside]
Someone ordered a product online using my email address and an old address of mine. They did not use my credit card. I'm pretty sure this wasn't a gift. What happened? [more inside]
I want to use a gmail account to deal with emails from lots of sources in one place - so email backup, emails to do with my phone, and to do with various accounts etc. and was after some advice on whether to use multiple accounts or plus addressing to sort them [more inside]
A few weeks ago I got some phone calls and emails about a quote I submitted online for moving to some small town in central California. The only problem is I never filled out that form. Since they had my yahoo email, I figured they might have hacked my yahoo account somehow and got my phone number from there. I changed my password and removed my phone number from the account but it was too late. Today I got emails and phone calls about auto insurance quotes. The emails I can ignore and once I answer the phone and explain the situation, the agents remove me from their list but I don't know if I want to put up with this every few weeks. Has this ever happened to anyone else? and do I have any other recourse than changing my phone number?
I get reports emails every morning with simple, TSV data in the message body - and am trying to do something pretty with them, automatically. [more inside]
I help this sweet old lady with computer stuff. She's running Windows 7 and uses an SBC account "powered by Yahoo!" (terribly out-of-date interface). She often receives emails with family photos from her daughter-in-law's iPhone. She CAN download them, and I'm teaching her how to wade through the attachment-folders that seems to create (for virus-scanning I presume) and then copy them over to her Pictures folder, where she can organize them. However, they are often rotated incorrectly because of some iPhone - Windows issue, and they are often checked "Read-Only"... [more inside]
I just spend an hour searching for a site I found a few months ago and 'have come up with nothing. My 80 year old brother who has moderate vascular dementia wants to be able to process his email again but it is just beyond him. [more inside]
Auto-reply to Facebook Emails IN Facebook? [more inside]
I have MS Office Pro Plus 2010 at work, and I haven't used Office before. After using Gmail exclusively for a number of years, and never any scheduling tools beyond what came on my Droid from Verizon, I'm looking for ways to better utilize the email, organizational and time management options I have. I recently learned about flags and conversation view from a co-worker, but I feel like there are more features I should be using. [more inside]
Is it worth snail-mailing the idiots who share my name and use my e-mail address to sign up for things? [more inside]
I'm looking for an email provider that starts with m and ends with .net [more inside]
Does anyone have any recommendations on a good but cheapish (under $50/year) email provider? [more inside]
I'm a student who's been hunting around for internships lately and someone close to me (who works in an industry with some overlap to my area of study) has very kindly helped me out by asking around in his network of contacts. Almost universally the response he/we have gotten have been along the lines of "hmm yeah, we don't have any specific openings right now but send us your resume and we'll take a look at it!". I'm having trouble figuring out exactly what sort of email I should send. [more inside]
I want a contact management system that will remind me to: (1) follow up with new people I meet, and track when I do, and (2) reach out to those people on a regular basis (and track when I do). Please share your own app-based or text-based system for doing this! [more inside]
I think my old email just got hacked. I received some spam, from my old email address itself, (and the "From" part had my name and email, even though I didn't send it, as the spammer did) and about a dozen "unable to deliver" messages from my old email's "mailer daemon" (this is on yahoo). In those messages and the email that was successfully delivered to me on the old email and my newer accounts, it lists countless numbers of other people and contacts, including high school teachers, bosses, family, friends, potential employers, and even friends of exes. Most of these people aren't even in my contacts list, but I still have emails from them/to them (this is an old but relatively recent email that I've kept for nostalgic reasons). I am mortified that all of these people, none of whom I've spoken to recently in at least the past couple of years (and in some cases, longer), got this spam from "me" out of the blue. Should I delete this email address, in case it may be compromised by a hacker? Should I email these people to apologize, even though we no longer are in touch? I have already changed the password and don't know what to do. Any help would be so appreciated. [more inside]
When applying to a job that requires sending your application through a black-hole applicant tracking system, is it a great or terrible idea to also send a copy (cold-emailed) directly to a relevant person at the organization? [more inside]
At work I'm using a Macbook Pro with OS X 10.7.4, running Outlook 2011. Today, I have to ship off this computer to get an upgrade and security update, and they will be wiping out the contents of the hard drive. They've left us very minimal instructions to back up any files we need. For me, the absolute most important thing is having access to all of my old emails and their attachments. So, QUESTION: how do I backup all of my emails in Outlook so that I'll be able to access them on my newly-wiped computer? Where are email files stored on my computer? How can I back up the attachments on the old emails? How do I avert total disaster?
Work has had me start building responsive html emails to send to our member list with Facebook share links inside. I know you can open links to iOS native apps from emails and websites within the iOS environment, but is it possible to have those "share to your wall" links work correctly? I've googled around a bit, but not having any luck finding a clear answer.
This last month, three of my family/friends had their Yahoo accounts hacked into with all sorts of unpleasantness ensuing. I'd like to save all my important info elsewhere. [more inside]
What would be the best type of provider (web-hosting, hosted exchange, cloud storage) for a small business with less than 20 employees? Would a company like Godaddy.com or our current phone and internet provider. We are currently with Cbeyond. It seems like it may be simpler to go with our phone provider but I feel like they are not really specialized in this type of thing and therefore maybe not as good or reliable. Also, we would like no more, "NOOOOOOOOOO!!!!! WE HAVE NO EMAIL ACCESS. SERVER DOWN, I REPEAT SERVER DOWN!" [more inside]
I have a friend who has become totally reliant on an e-mail account, which was provided by an internet service provider which she has just left to go to a new ISP. She uses Outlook 2003 as her e-mail client program. Unfortunately, she is now finding that after moving to this new ISP that although she can receive e-mails absolutely fine, she cannot send e-mails. [more inside]
I work on technology with a staff of about 30 teachers. I found a way to introduce new technologies that seems to work well: Each day I send out an email with a five-minute task. After about 40 of those, provided you stick with them, you're pretty strong. Now I'd like to automate this per user. How? [more inside]
I have been running a couple of email announcement lists for a while, and want to clean out all (or most) of the addresses that are bouncing. What is a good way to do this? [more inside]
Some of my mail is not ending up in my Inbox, and instead is only found in "All Mail". This includes emails from my wife, which is slightly problematic! I don't have any filters directing mail to other locations. The problem is occurring within the Gmail web app, and subsequently on my other devices too (Mail in OS X, Gmail app on iOS). Searching for a solution to the problem only results in specific client issues, or problems with Filtering. Can you help troubleshoot?
I have an iMac desktop running OS X 10.6.8 and a newly acquired MacBook Air running 10.8.2 and I want to make them be as friendly with one another as possible. Can you hope me? [more inside]
I'm looking for phone apps that will allow me to easily and simply record sound and simultaneously back up the recording offsite (send it to email, save to a cloud server, etc.). [more inside]
Can anyone recommend a decent email whitelist provider? I'm looking for a provider who will let me set a list of allowed senders bounce any email from senders not on the list. [more inside]
Migrating from Thunderbird to Apple Mail (on OSX Lion). Apple Mail takes about an hour to get messages from the IMAP server whereas Thunderbird gets them instantly. What may be going on? [more inside]
I'm looking for examples of fiction that heavily involve transcripts of online communication - forum posts, website content, emails, IM conversations, the more and more varied the better. [more inside]
What are the laws and or regulations about "possession" of employee/company email after an employee is terminated? [more inside]