I need my customers to send me confidential data with a payment. I work for a regulatory agency that currently collects applications in paper based form with a physical signature including a check for payment. We would like to implement a industrial strength 'e-filing' solution. Where do I start? My Google-Fu and Delicious-Fu are failing me. I need to find information on 2009 best practices for capturing data ( e-forms, rest, edi ), identity management, security ( digital certs, etc ), and payment gateways ( direct debit, credit cards ). I also need to know what vendors are leading in these spaces. I am not really looking for a 'e-commerce' solution. I am looking for a 'secure electronic forms submission with payments and non-repudiation' solution. My company would need to host this in our data center. I would like to offer my customers multiple ways to submit and pay.
posted by kaizen on Jan 15, 2009 - 3 answers