Is SBC/ATT screwing with my DSL? [more inside]
posted by ZenMasterThis on Jul 4, 2006 - 10 answers

My DSL modem is fried and out of warrantee. SNET SBC AT&T wants $100 for me to buy a new one, or they'll give me a free one if I sign a new contract. I'll likely be moving in three months, and a hundred dollars is pretty pricey when I can find used ones on eBay for less than twenty. I'm pretty technical, but the problem is that I don't know G.DMT, G.Lite, or T1.413 from a hole in the ground. What requirements should I look for in a DSL modem to be sure that it's compatible? (I'm in Connecticut.)
posted by Plutor on Mar 8, 2006 - 11 answers

SpeedStream 5360 DSL modem, SBC Yahoo DSL, Windows XP, and a brand new Linksys WRT54G wireless router. "Easy-setup, gets-you-working-in minutes" CD was of course a complete wash-out. Does a non-geek have a chance in Hell of getting it all to work together? [more inside]
posted by ZenMasterThis on Nov 27, 2005 - 8 answers

BadServiceFilter: My wife has been getting truly atrocious customer service from SBC recently and has decided that she wants to explore other options for phone, dsl and cellular service. [more inside]
posted by fenriq on Sep 16, 2005 - 6 answers

Help out a DSL n00b. The company: SBC/Yahoo. The location: Connecticut. The more: inside. [more inside]
posted by Saucy Intruder on Aug 19, 2005 - 9 answers

I "signed" a one-year contract for SBC DSL last month - the higher speed of the two varieties. After a very rocky start where it took them 2 weeks from the activation date to actually activate, I love it. However, I signed up after getting a flyer in the mail for a free mp3 player with 1-year contract. When I called the number, I was told that I should sign up online, which I did. I emailed them last week to ask about the mp3 player and they say I can't have it because that was only for people who signed up over the phone - not online. WTF? [more inside]
posted by luriete on Jan 20, 2005 - 6 answers