Best way to express anger to an impersonal health-care institution?

azure_swing — Wed, 09 Jul 2008 12:29:28 -0800

Help me vent my outrage to the CEO of a large medical institution. Just had our first baby, who came out healthy but had problems breastfeeding his first week--much to the misery of father, mother, and child alike. We met with a lactation consultant at the hospital where he was born & she did wonders: now he's sucking like a champ. Has made ALL the difference this past week--better feeding, larger deposits in the diaper, and improved sleep (to a point) all around. Then on the follow-up call from the consultant today she tells us that she has just been laid off, along with several other lactation consultants. According to her, at least, the higher-ups want to downsize because their lactation station doesn't bring in revenue for the institution.

Mother and I are pretty outraged that a woman who made such a big difference in the life of our newborn is now losing her job. (The baby came early; had he been on time we wouldn't have been graced with this woman's care.) I'd like to write to the CEO of the Greater Baltimore Medical Center to voice my opinion. I realize that this is almost surely a futile gesture, but it's one that I'd like to make anyway.

I'm not so naive to think that he'd actually read the letter I write, but are there resources online that might get me a better address than simply GBMC's official address? I know that consumer sites have posted addresses for CEOs of airlines, toy companies, and the like that bypass the low-level customer service contact addresses and provide "real" addresses for higher-ups: is there anything like this for the health-care industry?

Are we six months from the Freep just reprinting the AP feeds?

boombot — Sun, 16 Dec 2007 13:09:49 -0800

What's going on at the Detroit Free Press? Terry Lawson and Mike Duffy have apparently accepted buyouts, and Susan Ager writes that she was going to, but then decided against. This is wild stuff - essentially the identity of the lifestyle section for the last decade+. Massive cost-cutting, some sort of housecleaning, or what? And if anyone has recommendations for how they keep in the loop about this sort of Detroit-specific stuff (my blog searches haven't turned up much), I'd love to hear it.

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Best way to express anger to an impersonal health-care institution?

Are we six months from the Freep just reprinting the AP feeds?