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What's my recourse?

I hired a marine contractor in Rhode Island to build a pair of centerboards for my boat ($12k). They were delivered 3 months late and didn't fit. I was very clear about the dimensions, yet the builder's designer altered the shape without consulting me. They've admitted fault in emails and in person, apologized, yet won't make the situation better. They offered a refund if I pay shipping charges to/from, customs and excise, and any damages. I don't feel I should pay $2k out of pocket and end up with nothing. What do I do to get justice? Report them to the Better Business Bureau? Hire a lawyer? Go to court or arbitration? Say mean things about them and buy a voodoo doll? Am I entitled to damages beyond the $12k? Any advice welcome.
posted by karst on Apr 13, 2014 - 6 answers

 

Should I return the call from a landlord who ignored my dispute letters?

Virginia rental dispute II: Disputed their damages bill into a giant vat of nothingness, and months later they want me to call them back. Should I call them or not? [more inside]
posted by bookdragoness on Sep 10, 2012 - 11 answers

How to dispute a move-out bill?

How do I go about disputing this apartment move-out bill? [more inside]
posted by graymouser on Aug 18, 2012 - 9 answers

Lawyer now or lawyer later?

Virginia-tenant-filter: I moved out, they sent me a big bill with a short deadline. Dispute damages first, lawyer later? Or lawyer now for the dispute? [more inside]
posted by bookdragoness on Jul 16, 2012 - 8 answers

What steps do I take to figure out who to be angry at?

My wife and I just moved into our first house this month. Hooray! The people building a house next door say we have to move our fence [and tear down a shed-like thing attached to the garage]. Boo! What do I do? [more inside]
posted by Acari on Jun 19, 2012 - 27 answers

Should I get a property survey?

What's the downside of not getting a property survey? [more inside]
posted by glenngulia on May 16, 2012 - 11 answers

Do I need to pay the movers who cost me money?

Moved from US to Hong Kong. Mover shipped some boxes we explicitly told them not to ship--items we needed in our first 10 weeks here while waiting for the boat to arrive. Final payment now due, we want more compensation. What's our recourse? [more inside]
posted by dust of the stars on Feb 21, 2012 - 5 answers

The city of Vancouver illegitimately towed my car, but should I fight city hall?

My car was illegitimately towed by the city in Vancouver, BC. Now that I'm disputing the ticket, is there any chance of fair arbitration or do these things also go in the city's favour? Way more details inside. [more inside]
posted by Nelsormensch on Feb 14, 2012 - 9 answers

Is there anything I can do about my noisy neighbor?

Is there anything I can do about my noisy neighbor? [more inside]
posted by dolce_voce on Jan 26, 2012 - 12 answers

Who knew accounting could be so dramatic?

I am so very aware of the robust good health of my credit score, thanks to having refinanced our mortgage in October. But last month, I was declined for a credit card. Turns out my former mortgage servicing company has wrongly reported late payments to the credit bureaus, and disputing this efficiently is slightly complicated, because my former mortgage servicing company is insane. [more inside]
posted by desuetude on Dec 7, 2011 - 6 answers

Should I look for a lawyer?

Fellow MeFi's, I am debating whether I should dispute the outcome of a marine insurance claim. Any input from someone that has dealt with insurance companies would be greatly appreciated. However, as I realise that my opinion on the matter is obviously biased, any independent assesment of the situation would also be very useful. [more inside]
posted by c13 on Sep 7, 2011 - 7 answers

I did the crime, but can't pay the fine.

I got caught on the SkyTrain (Vancouver) without a valid fare. Enter the $173 fine, which I can't really afford. I would love to hear about your experiences either disputing or flat out not paying a SkyTrain fine. [more inside]
posted by anonymous on Jul 13, 2011 - 17 answers

eBay buyer wants to return item - should I?

Can a (ebay) buyer return a laptop to me that they claim is faulty, and they may have carried out an attempted repair themselves? [more inside]
posted by anonaccount on Jun 10, 2011 - 10 answers

How to get money back from WOW?

How should we handle our dispute with Wide Open West over a modem? [more inside]
posted by Kwine on May 26, 2011 - 5 answers

Negotiate with collection agency?

Negotiating with Collection Agency [more inside]
posted by pakora1 on May 22, 2011 - 3 answers

Is my cat a stealth arsonist?

My roommate is blaming an oven fire on my cat, and it's causing some tension between us. Help me figure out the best way to handle the situation so we're both satisfied. [more inside]
posted by Neely O'Hara on Apr 18, 2011 - 78 answers

ATM ate my money that I tried to withdraw. What do.

ATM canceled my transaction and then didn't give me my money but charged me anyways. What can I do? [more inside]
posted by QueenHawkeye on Mar 22, 2011 - 11 answers

How do I retrieve my shop keys?

UK Employment (drama) filter: Employee will not return company property (keys). What next? [more inside]
posted by gadha on Jan 25, 2011 - 13 answers

TINSTAAFL

Possible PayPal scam? Two strangers sent my cousin some money and immediately filed a dispute claiming their goods never arrived. [more inside]
posted by cabbages on Jan 2, 2011 - 9 answers

eFax Ripped Me Off, Mastercard Won't Help

Efax notified me that they'd billed me hundreds of dollars to auto-renew my totally sucky membership. I called and asked to cancel, and they said no problem, they'd cancel me and refund my credit card. Then....nothing. Repeat. Same result. Seems to be the scam where they hope X% of customers don't notice refund hasn't gone through. So....I disupted charge with Mastercard. And they refuse to do anything. [more inside]
posted by Quisp Lover on Nov 17, 2010 - 14 answers

The house I rent is going to hell, and the landlord is M.I.A. What to do?

Landlord Fiasco Filter: landlord dug up entire yard to replace pipe, then disappeared for two months, leaving the entire yard a giant pile of dirt which has now turned to mud. And it's getting worse. He is unreachable. What to do? So much special snowflake after the jump. [more inside]
posted by anonymous on Oct 27, 2010 - 22 answers

Do they get away with it?

I'm curious what happens after I dispute a visa charge? [more inside]
posted by TLCplz on Oct 21, 2010 - 15 answers

Getting rental deposit back

UK: rental deposit problem. What is our best option for recovering the deposit - we are not covered by any of the tenancy deposit schemes? [more inside]
posted by Marzipan on Sep 17, 2010 - 7 answers

In mid-sept I will go to court in San Francisco as a plaintiff in a small claims case that I filed.

In mid-sept I will go to court in San Francisco as a plaintiff in a small claims case that I filed. [more inside]
posted by uhom on Aug 31, 2010 - 5 answers

SKUH, RUDE, SCREWED

Disputing a bill with the electric company: how to estimate electric usage of heater/central air. [more inside]
posted by samsara on Aug 17, 2010 - 9 answers

How can I argue down an aberrantly high electrical bill?

Is it possible to get an electrical company to reduce an aberrantly high bill? Bonus complication: it was my final bill, so I no longer live in their service area and I no longer have access to the apartment in question. [more inside]
posted by Johnny Assay on Aug 17, 2010 - 13 answers

I know, I should've listened to my wife

I was nasty and petty to an unpleasant neighbor, and now I feel terrible about it. How do I improve my confrontation skills, apologize to my neighbor and stop beating myself up? Painfully self-conscious guilt fest below the fold. [more inside]
posted by anonymous on Aug 3, 2010 - 57 answers

Unjustified hotel cleaning fee

A hotel where I stayed charged me an unjustified $250 cleaning fee. What can I do? [more inside]
posted by anonymous on Jul 14, 2010 - 11 answers

I'm thinking Dead Kennedys had the right idea...

Is it within bounds to ask a landlord to waive a month's rent if we've been without AC for weeks due to poor decisions he's made? (extensive details inside) [more inside]
posted by FatherDagon on Jun 15, 2010 - 6 answers

My mother just wants her damn vase.

Last November, my mother ordered a decorating piece online. It never arrived. We have been trying to reach the distributors with very little success. My mother seems unable or uninterested in disputing the credit card charges. If she continues to refuse this route, can I pursue any other options that will compel this company to deal with us? [more inside]
posted by Viola on May 18, 2010 - 16 answers

We're listening in.

"Your call may be monitored or recorded for quality assurance purposes". Okay, but do I have to tell you someone else is monitoring the call on my end? [more inside]
posted by WolfDaddy on Apr 26, 2010 - 15 answers

How to get a hospital to properly submit claims to an HMO instead of incorrectly billing me?

Help me figure out a Kafkaesque hospital billing problem. I am in an HMO and live in California. (Surprisingly, the problem does not seem to be with the HMO itself.) [more inside]
posted by anonymous on Feb 2, 2010 - 9 answers

My formerly sweet neighbor is freaking me out a little. Help!

How do I tell my insecure older neighbor that I’m not having a fling with her husband? [more inside]
posted by vickyverky on Jan 30, 2010 - 39 answers

Monopoly money

Paypal won't give me my money. How do I tell them to hand it over? [more inside]
posted by mippy on Jan 26, 2010 - 7 answers

How to handle a goober for a landlord?

I've got eleven months to go on a lease, and a whole slew of problems with a new (to me) apartment, and a cheap, possibly negligent landlord. How do I remedy them? LOTS of details inside. But if you don't want to read the whole kit-and-caboodle inside here are the Cliff notes: (a) Landlord took more than weeks to fix the unusable bathroom sink; blamed the repairman. (b) Landlord expects me to find/select/transport the washer/dryer he’s obligated by lease to provide, and was missing on our move-in, and for less than $200. (c) Landlord flat-out refused to clean disgustingly smelly carpets we encountered on moving day (d) Landlord reneged on verbal agreement to replace crappy kitchen linoleum (e) Landlord made repeated, guilt-trippy and borderline abusive calls about first month's rent, and (bonus) (f) makes (super odd) references to lesbians. [Way too many details inside; you probably don't need to bother reading unless you want specific specifics] [more inside]
posted by mr. remy on Sep 30, 2009 - 21 answers

How do I fix my friends kitchen stove issue?

Kitchen appliances: What remedies do you have when an appliance purchase and installation goes wrong? [more inside]
posted by abdulf on Aug 8, 2009 - 3 answers

Disputing a locksmith's exorbitant charges?

Disputing a locksmith's exorbitant fees? [more inside]
posted by fogster on Jul 8, 2009 - 14 answers

Disputing credit report in Canada

Please help me *effectively* dispute several items on my credit report (in Canada) [more inside]
posted by anonymous on Apr 14, 2009 - 2 answers

Dispute a video takedown notice?

A home video of mine was taken down from Google Video by Warner Music because of the soundtrack. Should I dispute? [more inside]
posted by infinitefloatingbrains on Mar 31, 2009 - 40 answers

How to punish a bad ebayer?

As a seller on ebay, do you have any ability to warn others off unreliable (but not criminal) buyers without incurring damaging feedback yourself? Or can a buyer casually mess up your auction and get away with it? [more inside]
posted by cincinnatus c on Mar 30, 2009 - 21 answers

scrabble rule help!!

scrabble fight! ok, so we are having a dilemma. can you form the same word two times in one turn in the game of scrabble? more inside!! [more inside]
posted by slograffiti on Feb 22, 2009 - 14 answers

How to get my £70 back?

How can I go about disputing a Visa payment when it's more than 6 months since the payment was made (without my knowledge)? [more inside]
posted by altolinguistic on Dec 15, 2008 - 7 answers

how can i restore peace in my high school major class?

How can i restore peace in my high school major class? [more inside]
posted by freddymetz on Sep 4, 2008 - 15 answers

Is there a situation when its good to give into an aggressive man?

Is there a situation when its good to give into an aggressive man? [more inside]
posted by anonymous on Sep 1, 2008 - 34 answers

I made an involuntary donation for the sake of art

My favorite web comic took my money, didn't send the T-shirt...I feel robbed! And torn! But also robbed! [more inside]
posted by Wavelet on Aug 22, 2008 - 15 answers

Unreasonable/crazy landlord question -- I accepted a job in a new city, and he's being VERY difficult.

Here's my situation: I live in Washington, DC. I notified my landlord about a month ago that I was offered a job in another city, and would want to either assign my lease to someone new, or sublet. This is allowed with his consent. I have one roommate who wants to stay in the 2 bedroom condo we live in. We presented a prospective tenant to the landlord with a rental application, and now the landlord is accusing us of all sorts of things... [more inside]
posted by BobbyVan on Aug 2, 2008 - 10 answers

How do I find a place to stay?

Tried to stay with someone in a college dorm - their roommates said OK, I booked non-refundable plane tickets, I'm here now, and their roommates are backing out. Help! [more inside]
posted by mebibyte on Mar 16, 2008 - 24 answers

Who gets what in a band breakup?

Bassist buys the tour van then quits the band in the middle of the tour. What's a fair way to distribute the money now that it's over? [more inside]
posted by anonymous on Nov 13, 2007 - 15 answers

Two Against One. Can We Drop Someone From Our Lease?

How do I/how hard is it to take someone off a lease? [more inside]
posted by SansPoint on Jul 9, 2007 - 10 answers

Who's at fault in my rental dispute?

The three bedroom apartment I just leased is supposed to be "fully furnished," but I've just discovered that one of the bedrooms is empty. Is my landlord in the wrong? What do I do now? [more inside]
posted by holympus on Jun 2, 2007 - 22 answers

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