http://ask.metafilter.com/tags/defective Questions tagged with 'defective' at Ask MetaFilter. Wed, 05 Dec 2007 20:08:46 -0800 Wed, 05 Dec 2007 20:08:46 -0800 en-us http://blogs.law.harvard.edu/tech/rss 60 http://ask.metafilter.com/77948/Help%2DMe%2DPressure%2DToto%2Dto%2DPay%2Dfor%2Da%2DPlumber%2Dto%2DClean%2DUp%2DTheir%2DMess How can I get Toto Toilets to pay for the installation/replacement of a defective part? (slightly better explanation inside) I recently purchased a Toto toilet for the new room in our house. However, the flusher system that came installed in the toilet is defective. I called Toto and they sent a new unit right away, free of charge, which was nice of them. <br> <br> However, the removal and installation is a nightmare. I disassembled the defective unit enough so that I can theoretically unscrew and remove the main black tube successfully, but I can't move it even a millimeter. Also, given the close proximity between the installation threading and the wall of the tank, it appears as though I'll have to completely disassemble the new flusher just to screw it in. <br> <br> So, naturally, I find this totally unacceptable given that it all stems from a defective part. So I would like to know if any of you can either tell me a better way to make the swap myself, or how to best convince Toto to reimburse me for the cost of hiring a plumber to do this. tag:ask.metafilter.com,2007:site.77948 Wed, 05 Dec 2007 20:08:46 -0800 defective flusher installation toilet toto Doctor Suarez http://ask.metafilter.com/4587/Big%2DTicket%2DCostco Does anybody else here have really, really bad luck with quality for "big ticket" (say over $50) items from Costco? [more...] I'm a frequent Costco shopper and it seems like I am forever returning stuff because it breaks after a short while. These items span from electronic (MP3 players, a computer printer) to housewares (a gas grill ceased to work after 3 months, and a coffee maker) to sporting goods (A golf driver that literally fell apart in my hands on the first trip to the driving range).<br> <br> The interesting thing is that these are not Costco's "Kirkland" brand, but actual big name brands like H-P.<br> <br> Don't even get me started on the horrendous watches I've bought there (Swiss Army and Fossil...)<br> <br> Just wondering if others have had this experience and why we keep going back? tag:ask.metafilter.com,2004:site.4587 Mon, 12 Jan 2004 08:24:37 -0800 costco defective electronics problem vito90