The hard drive in my 2011 27" iMac was failing, and has been replaced. It's a 1TB Seagate Barracuda 7200.12 and I was told to try recovering the data myself first. But Googling has only left me more confused. Walk me through this? [more inside]
While I was working on a document on a flash drive, Word told me I couldn't save the file to the location I had opened it from, a USB drive. [more inside]
Asking for a friend (actually a friend): They had a hard drive go down, and it's at the point of no return without bringing in the pros. This drive had a lot of irreplaceable family photos and videos...but it also had a few torrented movies on it. If they send the drive to a data recovery specialist, do they need to be concerned about the possession of this content landing them in hot water, legally speaking? [more inside]
This morning my portable hard drive said the folder I'd been working on last night was corrupt, so I restarted my PC. Now the hard drive is asking to be formatted before use. There are lots of tools available online but as an amateur, I'm not willing to risk playing around with it myself. How do I choose a good data recovery business on the Gold Coast, Queensland? Who to avoid? I need the data urgently and I'm willing to pay a ridiculous amount of money.
6 year old deleted an important video from an ipad that had not been backed up. The video is not on icloud and the ipad doesn't have a "recently deleted" album. Free software options couldn't find it. I would pay a lot of money to get this video back. Is there software that's considered better than the rest?
I accidentally deleted an iPhone app (Voice Recorder). Associated with the app were audio files that I didn't have anywhere else, some of which I'd be pretty bummed to lose. There are no phone backups. Is it possible that these files still exist on my phone, and with the right tools, one could recover them? [more inside]
I have a maxtor 1tb external hard drive which is broken - it kinda works but then starts clicking and the playback locks up or the data doesn't transfer. Is there any software that can deal with this and reset the head and try again, and remove as much of the data as possible? Preferably free - I am currently using ubuntu - but anything that works will do.
My laptop hard drive broke. I have an idea of how to fix/replace it and recover the data but want to know if my plan makes sense. [more inside]
I have a Macbook; my friend has an old Android phone. I plugged his phone into my computer to get some videos and photos. He unplugged it before I could properly eject it, and his phone now doesn't recognize the card. It says it's damaged and asks him to reformat. Is there any way for me to rescue the files on this card? [more inside]
Working on an old version of Filemaker Pro (7) in Windows, I created an alias (shortcut) of the main database, opened it and lost everything. Help? [more inside]
I recently built a new PC and wanted to incorporate my WD green 1tb hard drive that contains my film collection. Many of these films were hard to obtain and would take a lot of time to replace. It is recognized in BIOS, but listed as 0GB? It is not recognized in Windows and I've tried all the standard troubleshooting methods...changing sata cables, ports, etc. It's definitely the drive :( [more inside]
Please recommend a business to recover data from a failed hard drive in Perth, Western Australia. (Laptop hard-drive.)
How do I retrieve data from very old (one is circa 1998) laptop drives? They contain a lot of interesting history from my time in Silicon Valley before the tech crash that I vowed I would one day retrieve. [more inside]
How should I prepare for the looming demise of my personal laptop? [more inside]
I have a SanDisk Cruzer 32 GB USB flash drive that is holding my data hostage. I got one of those "there might be errors, want me to check and fix them?" messages and said yes, which the PC did without problems. Then I was unable to "safely" remove it despite shutting down all programs on my computer, so I had to pull it. Now, although the computer recognizes that it is in the port and assigns it a drive letter, it cannot read any files, asks my to reformat, and shows as either full or empty. [more inside]
How can I access a perfectly functioning Macbook hard-drive in an otherwise not perfectly functioning computer? [more inside]
My teacher wife has been using multiurl.com for years to stash links for her students. The site was evidently taken off line, with no warning, due to abuse by spammers. My wife has no backup of the links she had stored there. [more inside]
Please help me salvage data on my perfectly functional iphone. How can I copy and restore data if ituens sync doesn't work? [more inside]
The drive in F: is not formatted. LIES! [more inside]
What's the best software for recovering data from an NTFS formatted JBOD drive? [more inside]
Data recovery tools: What are the best free tools that are currently available? Also, I have this hard drive that is being a jerk. [more inside]
Is there a way to get data off my cell phone, which does not fully boot? How? [more inside]
XP. Trying to get backed up files off old desktop computer. Using windows explorer, I cannot 'see' a partition on secondary hard drive, like the partition is hidden. But I *can* see the files when I search for *.mp3 or *.jpg or *.txt over the whole machine; they can be seen, through search facility, read only, in a partition that doesn't even show up in win explorer. I'm not certain if I somehow hid that partition and if I did I've no idea how I did it. I want to get these files off that desktop and to a place I can access them anywhere anytime, but right now I can't access them at all. Any help you can provide greatly appreciated. [more inside]
I'm trying to pull old Ensoniq SQ-80 sequencer files from ancient floppies, and I have a few questions. [more inside]
Please help me to figure out if any library catalog entries were lost during a file transfer from an old to a newer computer.
Please help me to figure out if any library catalog entries were lost during a file transfer from an old to a newer computer. [more inside]
My iPhone got run over by a car. It's unresponsive. Of course I haven't done a back up in ages. I just want my pictures off it. Any way I can attempt the mount the memory chip? [more inside]
I've got a ~350mb zip archive that I created a couple of years ago. It contains files that are now fairly important to my portfolio. And I can't get them out. Please hope me. [more inside]
A friend of mine recently came to me with an all-too-common problem-- she thought her hard drive died, decided to format it, and then remembered about all the photos she kept on it. [more inside]
Hardware-level hard drive data recovery. Anyone in the business care to share for a DIY attempt? [more inside]
Floppy disk recovery service: I recently came across a cache of some very old 3.5" floppy disks of mine. Windows XP can't read these DOS disks. I would like to ship these off to a professional service which will safely export the data (onto a CD, say) and send it all back to me. Can you recommend a company which provides this sort of service? Thanks.
How can I fix unplayable MP3s recovered from a formatted hard drive? [more inside]
Are there any services (preferably in Canada) that will attempt to get data from a damaged SD card? A friend has baby pictures on an SD card, which said baby later found and used as an inappropriate teething aid. [more inside]
How badly have I fried my laptop? [more inside]
Stupid computerfilter: I didn't back up, and now the external drive seems dead. Options? [more inside]
Yesterday, my portable hard drive got knocked over while it was being read from and began making a vicious gurgle. My husband unplugged it before I could try to disconnect it. When I turned it back on, it's still sounds terrible. [more inside]
My Maxtor Basics 1 terabyte external USB 2.0 drive no longer mounts. I have been through all the usual stuff with tech support (including disk management and device management) and I've tried it on multiple computers. Although the green light comes on when it's plugged into USB, apart from that it's not talking to the computer. There has been no strange noise, clicking, smoke or smell. Maxtor tech support say it's a failed drive. A data recovery company I phoned said it's probably damaged firmware but the data on the disk is probably safe. I'm nervous about sending it to a data recovery company because I seem to be looking at about GBP £179 minimum or maybe many, many hundreds more. Is it likely to be a matter of simply soldering something here or replacing something there, ie a job that I could take to a local geek? Or should I be looking to take this to a major data recovery centre? I'm in London, UK.
I am trying to recover data from a WD3200ME-01, a WD 320GB USB-powered drive but the physical drive does not have SATA or IDE connection - only a mini USB connection soldered to the circuit board - and the drive is not recognized via USB anymore. [more inside]
Hard drive recovery: my external USB hard drive is mounting fine on both my mac and PC, however, all the files are showing up as garbage characters. [more inside]
All my calendar entries gone! Help! Any way to recover them from either my phone or iCal on my Mac? [more inside]
A friend plugged his Seagate usb external drive into a MacBook Pro and then somehow inadvertantly accepted a prompt to set the drive up for Time Machine backups without thinking. The drive hasn't been written to since then. Is there a way to get the original data back (there's no backup, of course)? Failing that, any recommendations for data recovery services in the UK?
How can I repair any broken files resulting from power loss during defragmentation? It seems that most file recovery applications want to move everything to a new disk, but this is not a good option for me because I don't have any other drives large enough. I was using iDefrag on my terabyte (My Book) external hard drive. It had gotten almost 21 hours in, and somehow the power cable got unplugged and the battery died. To make a long story short, iDefrag can't see the disk at all, Disk Utility sees the hard drive but not any of the data or the partition itself, and verify and repair are not selectable. [more inside]
How can I recover data from an iBook (G4) HDD using my new Intel-based MacBook? [more inside]
I was working on someone's laptop and all of their data has been overwritten. How do I break it to them gently? [more inside]
Please recommend a data recovery/harddrive recovery firm, familiarity with HFS+ filesystems a plus. I've got a dead harddrive that spins up and shows one partition, but I cannot repair it either under OS X or with a Linux live CD. I've tried a few software packages, but none of them get any data off the drive. (Though Data Rescue II does show a list of the file names, when I restored a file, it didn't open, so it can see the files, it's just returning corrupt data.) [more inside]
Dead hard disk on a G3 iMac. Seemingly healthy 2nd-hand G4 iMac. If I try to access data on the dead machine via target disk mode, is there a chance—any chance at all—that I could screw up the healthy machine? [more inside]
How can I figure out what file a particular FAT32 sector belongs to? [more inside]
Can you save data from an iPhone, in any manner, once it has entered "recovery" mode and iTunes informs you that you need to restore the phone? [more inside]
Got a 2000 server with PCI SCSI RAID card (Mirror) and the mobo seems to have died. I just want to recover the data and host it on another machine. How do I do that? [more inside]
How do I pull data from an old Windows 98 HD using Vista? [more inside]
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