We found an unauthorized charge of about $1,000 on our Visa statement -- from seven months ago (groan). What's our best plan for recovering these funds? [more inside]
posted on Mar 9, 2007 - 12 answers

A relative of mine just bought a new car in Massachusetts and was blatantly robbed with bogus dealership fees. Example: $500 "registration fee" and of course the deluxe "extended warranty". Unfortunately the deal is done and it appears each bogus fee is perfectly legal in Mass and there's no "cooling off period". Is there is any recourse to persuade the dealer to reconsider these fees?
posted on Feb 2, 2007 - 13 answers

ConsumerFilter: Does a retailer in California really have a right to null and void a published coupon before it's expiration date? [more inside]
posted on Jan 22, 2007 - 17 answers

I subscribe to the Boston Globe newspaper, which recently accidentally distributed credit card and bank routing info printouts with newspaper bundles. I am angry about this carelessness and want to respond somehow, but I selfishly really enjoy the paper and do not want to cancel my subscription. What are other good ways of responding? Sharp-tongued letters (to whom?), etc?
posted on Feb 10, 2006 - 10 answers

IANAL Dentist filter: So the dentist told my wife, repeatedly, "of course your insurance will cover this. Don't even worry about it." The insurance won't pay for it. We're stuck with the $400 bill. If we don't pay, our credit is hosed. Non-snarky suggestions?
posted on Jan 6, 2006 - 38 answers