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Need a work/security waiver for tampered computer equipment for a computer repair business

I have a challenge in our computer repair storefront. We recently had an issue wherein someone tried to scam us on an iPhone repair. [more inside]
posted by titans13 on May 1, 2011 - 5 answers

 

I have to product an IT hardware quote...and in 12 hours

I need some quotes/ideas on IT hardware...and have to generate a proposal in 12 hours! [more inside]
posted by titans13 on Mar 18, 2010 - 10 answers

Looking for a great customer management/scheduling solution for a growing IT company

My company is looking for a comprehensive package to manage our IT company, which has grown 1000% over the past 4.5 years. I believe we have outgrown our existing solution. It has to be scalable, user friendly, integrate with Quickbooks, ideally would integrate with Kaseya, and generally be a very full solution. Honestly, Autotask is the best thing we have found, but it is not an option as we cannot host it ourself. Outsourcing all client data to another company means we are beholden to that company for life and that is not an option. We tested Commit but the web interface just wasn't robust. The program itself was very functional, but the interface would lead one to believe that it was intended for smaller shops so we are going to stay away from it. All suggestions and critiques are welcome.
posted by titans13 on Mar 8, 2009 - 4 answers

Could one run 4 monitors off one desktop?

I have a client who wants to be able to run his PC with the desktop extended over 4 monitors...all for the purpose of playing multiple hands of online poker. What is the easiest way to technically accomplish this?
posted by titans13 on Jul 7, 2006 - 20 answers

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