Four days ago, my Comcast cable internet service began slowing down in the evenings. I know this is normal behavior for cable service, since bandwidth is shared within communities. However, my usual 25 Mbps has slowed to somewhere between 1 and 4 Mbps after 5 PM, with the occasional 20 (very rare). I've seen it as low as 300 Kbps. I checked last night at 2 AM and it was clocking in at 50, which is what I pay for. What can I do? [more inside]
posted by alligatorman
on Dec 1, 2013 -
Had the Comcast basic cable service. Saw a deal for HBO for just an extra $10 a month for a year. Ordered. Had to get a new Set Top Box in order to display HBO. The box included instructions for setup, they looked simple.
Except the instruction diagrams didn't match the box that was sent. [more inside]
posted by sock, the puppet
on Nov 27, 2013 -
After an internet outage (now resolved) Comcast customer service recommended that we update our 8 year old cable modem (Thompson DCM-425) to a new wireless router/modem combo. I'm trying to figure out if this will really be an upgrade or more of a "well the wireless would be faster, if it were still working" sort of situation? [more inside]
posted by mercredi
on Nov 26, 2013 -
Ok, theoretically simple question that I can't find a simple answer to:
I'm currently a Comcast customer subscribed to low-tier tv and internet. I'd like to drop my tv service and replace it with an antenna for OTA channels and a higher internet tier for streaming and general internet'ing (Comcast is my only real internet option, so I won't be dropping them entirely).
I need advice as to how to get the best possible rate for the internet service. Details below the fold. [more inside]
posted by a box and a stick and a string and a bear
on Nov 20, 2013 -
Apple products not working and playing well with Comcast Wifi. Is there a trick to overcoming the dreaded "unable to join network" message? [more inside]
posted by Ruthless Bunny
on Nov 14, 2013 -
My Comcast feed and the MLB.com audio feed are about 30 seconds off. Unfortunately, the Comcast video is running 30 seconds behind the MLB.com audio. When I had DirecTV the audio was always about 1 minute behind, so it was easy to simply pause the TV until the audio caught up, then watch it off the DVR on a 1 minute delay synched to the audio feed.
How can I achieve the same result pausing the audio stream via MLB.com? Linux solutions are best as my laptop runs the latest Ubuntu LTS. Android ok too if there is an app that does this that I haven't found.
Please help, I just can't listen to Joe Buck and Tim McCarver for another game, let alone the entire World Series.
posted by COD
on Oct 18, 2013 -
Last phone service I had was Comcast voice. I discontinued it and returned the black box that was mounted in the rafters in the basement.
Now I want to add an analog POTS line. I ordered it from Verizon, and they say it was activated, but when I plug an old trimline phone into one of my jacks, I get no dial tone.
Was there something else I need to do to restore analog phone capability besides just unplug the black box?
posted by skidoom
on Aug 1, 2013 -
I’m finally signing up for an unlimited Crashplan package this weekend. This is my first time using web storage for any of my backup needs. Can you let me know if I’m thinking correctly about 1) what I back up online and 2) what makes sense for backing up in the future? [more inside]
posted by Admiral Haddock
on Jul 19, 2013 -
Does anyone have the new Comcast X2 box? Can you let me know what you think of it? Is it slow as dirt? Can you forward through commercials on recorded shows with ease? Can you access content easily? Do you prefer it to their previous DVR box?
posted by cashman
on Jun 29, 2013 -
Does anyone have an internet/cable provider in this area that's not Comcast? We are fed up with their horrible service. We're in Northampton, MA if it helps.
posted by chaiminda
on Jun 8, 2013 -
I currently have Comcast cable internet at home. I hate Comcast. I'm curious about these newfangled internet delivery systems including Netzero, FreedomPop and - is there anything else? [more inside]
posted by fieldtrip
on Jun 4, 2013 -
I need your recommendations on the best modem for my Comcast Internet service. I'd like to stop paying the monthly rental fee and improve service.
Since I'm not terribly techie, can you also confirm that a new modem would in fact improve performance over the Comcast supplied modem?
Also, what wireless routers can you recommend to improve performance? I'm willing to pay for performance.
posted by glaucon
on Apr 5, 2013 -
I use Comcast cable service to get online, but it's expensive and I never watch TV so I'm paying for a lot that I don't use. All I want is Internet access. Is there a cheaper way? I live in the San Francisco Bay area, near Oakland.
posted by eeby
on Jan 31, 2013 -
Is broadcast TV supposed to come in over coax when you're not paying for it? (or is it not actually coming over coax in the first place?) [more inside]
posted by jozxyqk
on Oct 8, 2012 -
We're moving to a new place in DC and would like to explore television that includes watching NFL games and do not include just paying for a big ol' Comcast or DirectTV contract. Are there other options? [more inside]
posted by calcetinporfavor
on Sep 16, 2012 -
Comcast just called me and says that something in my house is feeding noise back into their system, and that I need to schedule someone to come out and look around at everything. Is this legit? [more inside]
posted by jquinby
on Sep 14, 2012 -
How do I tell Comcast I don't have a piece of equipment they claimed they sent me and avoid getting charged insane fees? [more inside]
posted by anonymous
on Aug 9, 2012 -
After a last-straw rate hike I cancelled my Comcast cable and switched to DSL. As part of a package of severance bills Comcast is trying to charge me for cable modems that I purchased through 3rd parties. Apart from calling billing and yelling for hours on end, what's my recourse here? [more inside]
posted by anonymous
on Apr 9, 2012 -
What's going on with this Earthlink redirect default, and how ticked off should I be? [more inside]
posted by nanojath
on Dec 17, 2011 -
Help me build the bitchin'-est home theater multi-node network for my house. Let your imagination fly! [more inside]
posted by hincandenza
on Nov 29, 2011 -
Comcast is trying to charge me a $359 "early termination fee" for canceling an internet service account that I've had for over three years. My contract clearly states in large letters that the term is 12 months. What can I do? [more inside]
posted by spilon
on Nov 29, 2011 -
I've been having an (infuriating) issue getting my PS3 to play nice with my Comcast cable internet. System updates and game patches, but not downloads from the Playstation Store, seem to be getting throttled. The download will proceed normally at first, but then will stall at some arbitrary point., and eventually time out. [more inside]
posted by Oktober
on Oct 31, 2011 -
So Comcast came by and installed their super-fast internet (up to 35mpbs), but in real use, it doesn't seem any faster than my old U-Verse (6mpbs). And sometimes not even as fast. [more inside]
posted by still_wears_a_hat
on Oct 3, 2011 -
How can I get the delay/latency out of my cell-via-network-extender calls or Skype calls or both? Verizon says it's Comcast and Comcast says everything's fine. Could it be my router? Is this just par for the course? I don't want to go back to landline but have to have a good phone line for my home business. [more inside]
posted by Askr
on Sep 12, 2011 -
I am thinking about canceling cable (Comcast) and switching to Netflix DVDs & streaming Amazon & Netflix. What do I need to know? Have you done this? Are you happy with your decision? I seek data & anecdata! [more inside]
posted by pointystick
on Jun 28, 2011 -
Due to Comcast and Verizon's opposition to Net Neutrality, I want to take my internet and wireless business elsewhere. Problem: I switched to both services to get faster connection/better coverage, and it worked. Are there any alternatives that would keep me well-connected? [more inside]
posted by Tehhund
on Mar 30, 2011 -
Trying to pick an ISP in Savannah, GA. Looking for recommendations other than AT&T. I do a lot of online gaming and netflix streaming, so I'd like something reasonably fast. [more inside]
posted by arcolz
on Mar 21, 2011 -
I am presently running Audiogalaxy on my computer using and sharing my music library with friends over their smartphones. Does this cause a problem for me with my ISP Comcast and any bandwith limitations?
posted by malhaley
on Mar 18, 2011 -
Internet connection issues in bachelor pad of two pseudo-luddites. Both macs. Both show connection to our dedicated, password protected network. I get internet connection, my housemate doesn't. What's up? [more inside]
posted by Lutoslawski
on Mar 2, 2011 -
What’s the cheapest internet package in Portland, Oregon?
(Can I go cheaper than Comcast's $47-a-month Xfinity?) [more inside]
posted by blueberry
on Feb 27, 2011 -
I live within a mile of local TV station antennas in downtown PDX, yet I can't pick up some channels on my HDTV. Is the TV the problem? Help me get reception so I can cancel Comcast! [more inside]
posted by 2oh1
on Jan 26, 2011 -
Quite suddenly, my modem works if I plug it into a machine, but not when I plug it into an Airport Express. Comcast says it's not their fault. Any idea what's going on? Every detail I can think of is inside. [more inside]
posted by jaybeans
on Dec 29, 2010 -
Sick of Comcast and want to switch to something else...anything. Looking for suggestions to replace Comcast internet in Baltimore. [more inside]
posted by tandemrepeat
on Jun 9, 2010 -
I am moving into an apartment complex that is wired for high-speed internet. When I try to set up my service (via Comcast), they say that it will take two weeks before they can send a technician over to set me up. I don't think this is necessary, and my apartment's management also said that it shouldn't take more than a few days, but Comcast insists that they need to send someone over. [more inside]
posted by alligatorman
on Jun 5, 2010 -
Comcast and L2TP VPN tunnels: One location works great, the other not so much. Where am I going wrong? [more inside]
posted by tmt
on May 14, 2010 -