Something odd is happening on my internet connection at home. I have two machines both of which connect to the intenet via a Linksys Wireless-G Broadband Router (or Comcast variant on it) and a Comcast cable connection. Both of them do not display the Dell homepage properly. After viewing source I determined that they couldn’t find the supporting files at the subdomain i.dell.com (it’s possible other subdomains are missing as well, but that is the one causing the most dramatic effect). Viewing the site from another internet connection it appears fine. Is something up with the router, or with Comcast? Looking for steps to determine what is going on and (hopefully) rectify it. [more inside]
posted on Oct 7, 2008 - 8 answers

Anyone know where I can find a restoration status map for Comcast after Ike? [more inside]
posted on Sep 16, 2008 - 6 answers

Thinking of switching from Comcast cable modem to DSL for broadband--will I notice the difference? [more inside]
posted on Sep 7, 2008 - 15 answers

What do you do when poor/insufficient front-line customer service from a major corporation can't seem to address your issue? [more inside]
posted on Jul 24, 2008 - 15 answers

We suspect our ISP is shutting down our internet connection when we use a BitTorrent client and/or throttling bandwidth. Is there any way to detect this? [more inside]
posted on Jul 12, 2008 - 14 answers

Are the Comcast DVR woes over? Would anyone, today, say that the Comcast DVR with Tivo service works well? I'm moving house and want to set up a new TV and internet package with a Tivo-based DVR. Should I keep what I have or go with something new? Boston area in case it matters to the service. [more inside]
posted on Apr 30, 2008 - 13 answers

Hidden among various other breathtakingly evil clauses, part 13 of the Comcast Agreement for Residential Services says that if the customer doesn't opt out within 30 days of receiving the dense legalese, he gives up the right to sue Comcast in a public court. But (in clause 15g), Comcast maintains the right to sue the user any time they like. Is this stuff enforceable? YMOMNBAL
posted on Mar 11, 2008 - 14 answers

How can I make Tivo recognize all the channels my TV knows about? [more inside]
posted on Mar 7, 2008 - 5 answers

What's the best option for high-speed internet access in San Francisco? (Moving from Castro to Potrero Hill, would like to ditch Comcast if there's a good alternative.) [more inside]
posted on Dec 7, 2007 - 19 answers

Browser hijack- on a MAC?! Both Firefox & Safari on our iBook will only access a page that says, "Welcome to Comcast" and wants us to "Click here to install". We have internet service with AT&T and my PC on the same network is working fine. [more inside]
posted on Oct 21, 2007 - 14 answers

What internet service to use in Cambridge, Massachusetts? [more inside]
posted on Jun 25, 2007 - 11 answers

I subscribe to Comcast digital cable and I'm interested in getting some HD programming for my HDTV: the problem is that my cable box is not capable of supporting HD. I would like to get a new box that can transmit an HD signal to my TV, but I don't want to rent one. Can anyone tell me where to find out which boxes are supported and where best to buy one? [more inside]
posted on May 15, 2007 - 10 answers

I need help with crafting a multi-dwelling (Condo) solution for TV and/or Internet service [more inside]
posted on Apr 30, 2007 - 3 answers

I'd like to use my computer (an 867MHz G4 Mac) to record European soccer (to me, football) matches from digital cable when they are shown live on US cable channels like Fox Soccer Network and ESPN. [more inside]
posted on Apr 23, 2007 - 6 answers

We are temporarily moving 50 miles from our permanent home. We would like to keep our landline phone number active. VOIP seems like the obvious answer, but I'm a complete internet telephony newbie. [more inside]
posted on Apr 23, 2007 - 10 answers

Help me decide on who comes out to install my TV/DVR/Internet/telephone communications stuff at the new apartment here in Seattle. [more inside]
posted on Apr 12, 2007 - 8 answers

Is there any advantage to having a router and cable modem made by the same company, or is it better to go best of breed in both cases regardless of maker? [more inside]
posted on Jan 17, 2007 - 7 answers

Help me get my wireless router to connect to the internet. [more inside]
posted on Jan 3, 2007 - 8 answers

Can I hack my Comcast DVR for more storage and connection to my network? [more inside]
posted on Dec 6, 2006 - 4 answers

I have a Panasonic EDTV-ready plasma monitor, but don't want to pay a monthly fee for digital cable or a HD service. Can I do anything to improve the viewing quality of my Comcast basic cable SD TV signal, especially for those channels that are OTA HD? [more inside]
posted on Nov 29, 2006 - 8 answers

Linksys WRT54G Wireless Router + Comcast Broadband connection. My Comcast connection will not allow the internet to flow through the wireless router [more inside]
posted on Oct 20, 2006 - 14 answers

Can I easily and regularly change the network address of my Comcast provided IP? [more inside]
posted on Aug 13, 2006 - 12 answers

How do I bypass router bridging on a Comcast cable modem? [more inside]
posted on Jul 31, 2006 - 21 answers

Comcast vs. DirecTV in Seattle Eastside? I'm moving soon and need advice on telephone, internet and television. [more inside]
posted on Apr 20, 2006 - 11 answers

Does Comcast hate World of Warcraft? [more inside]
posted on Jan 3, 2006 - 10 answers

I think Comcast installed spyware on my Mac. Boing Boing now redirects to ebay, through a series of URLs. Please help me debug and fix it! [more inside]
posted on Dec 17, 2005 - 18 answers

Why do I have to use Comcast as my SMTP? [more inside]
posted on Nov 17, 2005 - 20 answers

DSL vs Cable Internet... what are the differences in term of performance, reliability, price, etc? Can anyone given an evaluation of the pros/cons. Bonus if you can comment on the advantages/disadvantages of satellite TV over digital cable or vice versa. [more inside]
posted on Aug 2, 2005 - 16 answers

Wanted to seek some advise about my Comcast internet connection and tech support problems which seem to happen almost two three times a year. It always makes me question myself for using VOIP (Vonage) for my phone service. [more inside]
posted on Jul 23, 2005 - 8 answers

TechSupportFilter: When I upload (perfectly legal) bittorrent files at speeds greater than about 13 kbps, my Comcast internet connection gets completely swamped, and I'm unable to surf the web or download email. Comcast tech support has been out three times over the past month, and they're still scratching their heads. But I get the feeling they don't exactly know what they're doing. Does anyone have any idea what might be going on, or what further tests I should run to find out?
posted on Oct 13, 2004 - 14 answers

I'm only able to get intermittent Internet access on my small home-network using Comcast Cable and a LinkSys Router. I've exausted all troubleshooting that I can come up with. Details follow.
posted on Jul 9, 2004 - 12 answers

Cable Modem issue. When I am hooked up to good old Comcast through my Motorola Surfboard modem using the USB connection, life is great. Flawless internet surfing. But recently I decided to hook up a wireless router and spread the love throught the house. Problem: My modem won't recognize a connection with the network adapter connection.
posted on Jul 2, 2004 - 14 answers