51 posts tagged with clients.
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For good or bad, how do organizations mislead customers and clients?

We know the clichés: we are running a special sale this week, the chef recommends the squid, etc. But what are some other, less obvious professional lies, both malicious and well-intentioned? [more inside]
posted by Mr.Know-it-some on Sep 1, 2016 - 35 answers

How to protect young, female employees out in the field?

(Opening a new business) how do I protect young employees that I will be sending into stranger's homes? How are real estate agents protecting themselves these days? My question is about screening clients and possibly live-streaming the actual meet-up. [more inside]
posted by cda on Mar 11, 2016 - 20 answers

Two strikes on this project, one last chance... Ugh.

Coming to the tail end of a project and am stressed/depressed. Clients are highly critical and my boss isn't providing sufficient support to satisfy their high expectations in a timely fashion. How to deal with the dread of continuing, and grow a thicker skin? [more inside]
posted by anonymous on Feb 12, 2016 - 6 answers

Project Information from Clients Minus Email Hell

I am freelance PMing for a tiny marketing department, and I'm about to lose my mind. Please help me figure out how to corral my personable assortment of feral cats, chickens with heads cut off, and other colorful animal analogies. I need the multiple, confusing emails to stop. [more inside]
posted by Medieval Maven on Feb 9, 2016 - 13 answers

How to Give a Client a Respectful Brush-Off

I’ve been running my own business as a consultant for a few years now and have a category of situation that keeps cropping up that leads me to ask myself, “Is it ok to tell not tell the whole truth in business when the full truth might be awkward or complicated?” [more inside]
posted by anonymous on Jan 26, 2016 - 14 answers

Taking a client out to lunch in Beautiful Downtown Burbank

Just got a new gig, and want to take some potential clients to a nice lunch after a facility tour. The new gig is in Burbank, and in my experience cuisine in Burbank is limited to Frontier Wok, chain restaurants and Ikea meatballs. Please help me with suggestions of good Burbank and Burbank-adjacent restaurants for client lunches. Bonus points for healthy places where fitness-oriented clients can feel at home.
posted by infinitewindow on Mar 19, 2015 - 10 answers

Help me figure out what to charge this high maintenance client

I am a freelance consultant and I have a client who is especially high maintenance. She sends a lot of emails, asks a million questions, changes her mind occasionally, etc. I worked with her on a couple projects soon after starting my business a year ago and now she would like to do two more big projects with me. [more inside]
posted by anonymous on Mar 4, 2015 - 12 answers

Discussed money with a client, now they're not responding.

Fellow sons and daughters of MeFiDom! I have taken your advice (that is, the extract from the collective juice from all your advice) and I was direct in the way I discussed money with my client. As a reminder, this is my previous post. Alas.. they didn't respond, so I figured my price was too high. Problem is, it's a project I really like. What now?
posted by cyrusw8 on Jul 15, 2014 - 24 answers

Instead of sending out Xmas Cards to clients - I need an alternative

I'm looking for an innovative alternative to sending out Xmas cards to clients. [more inside]
posted by jacobean on Nov 30, 2013 - 13 answers

International Freelance Taxes -Canadian in Berlin /w US clients?

Calling all internationally mobile, 'creative-class' freelancers- how do you determine who taxes you, if your design clients are in one country (for me, USA) you live in another country (Germany) but are a citizen of yet somewhere else (Canadian)? Does everyone get a piece of my income? [more inside]
posted by anonymous on May 23, 2013 - 17 answers

Can I use a short-term client as a reference?

I have a job interview. I recently did some freelance editing which is pertinent to the job I am interviewing for. It is my only freelance gig thus far. The freelance gig only lasted a month, but ended on good terms with an indication I'd be contacted when more work is needed. The work for this client will never be more than very part time, so a full-time job should not be seen as competition for my time (though he could always see it that way anyway). Can/should I use this client as a reference? How do I approach this client if I can use him as a reference? [more inside]
posted by tllaya on Apr 30, 2013 - 6 answers

How bad is "Blue Bird" tweetdeck?

I'm trying to figure out what Twitter client I want for Mac OS. [more inside]
posted by drjimmy11 on Jan 13, 2013 - 18 answers

How do you keep track of your marketing as a freelancer?

How do you track your marketing efforts to potential clients as a freelancer? [more inside]
posted by bradbane on Oct 19, 2012 - 2 answers

How do I leave my firm and take my favorite clients?

Lawyers making a move to a new firm, how do you handle approaching clients about coming with you? I'm especially interested in details from attorneys who have done this and clients who have gone with an attorney making a move, especially in the last three years. [more inside]
posted by Sheppagus on Oct 8, 2012 - 11 answers

Disagreeing with a Client: Graphic Designer Filter

What's the best protocol to follow as a freelance graphic designer if a client requests something not possible or a graphic element that will ruin the overall composition of a given piece? [more inside]
posted by These Birds of a Feather on Sep 17, 2012 - 9 answers

How do I handle an employee appropriating clients?

How do I handle an employee appropriating clients? [more inside]
posted by jacobean on Apr 13, 2012 - 26 answers

Dealing with Wordpress and Web-based WYSIWYGs

Does anyone have any tips for dealing with less savvy users of web-based WYSIWYG products like TinyMCE (which Wordpress uses) and/or improving the usability on the back-end? The best users I've worked with seem to universally use the HTML editor, while the rest fight with the visual editor to varying degrees of success. [more inside]
posted by yeahyeahyeahwhoo on Mar 7, 2012 - 4 answers

What's good like Basecamp with clients?

What other cool SaaS PM tools do a good job involving external clients without showing them too much or confusing them? I can only think of Basecamp. [more inside]
posted by michaelh on Jan 23, 2012 - 7 answers

How do you gracefully compete in business with a friend?

We’ve been asked to work on a project. I have a friend who seemed to have their heart set on this same thing. We’re the older, more established company. They’re the younger company but the project is more obviously in their area of interest. They already know they won’t be doing it, but they don’t yet know that we might. What’s the graceful way to handle this situation without incurring unnecessary resentment? [more inside]
posted by anonymous on Dec 17, 2011 - 6 answers

Writers: how do you educate clients who don't value your work?

Copywriters and other creatives: how do you protect yourself when dealing with clients who suck up time with extensive revisions, general indecisiveness, or just plain bad judgment? My larger projects can handle some ballooning of time in one direction or another, and for my big national clients there is always client awareness of my expertise and what it's worth. My problem is with taking on smaller clients who seem great at first, but then balk at suggestions, revise good writing into terrible, etc... [more inside]
posted by mdiskin on Oct 14, 2011 - 22 answers

Best software for managing clients with IT-related subscription services?

Do I need a CRM, or does something else exist for IT clients? Focus on managing existing subscription services, rather than sales leads. [more inside]
posted by Wossname on Apr 13, 2011 - 6 answers

The art of schmoozing

My company is hosting a private convention for clients next week, and my assigned tasks are to 1) attend all sessions and 2) chat up clients as much as possible. I could use some pointers on how to do the latter. [more inside]
posted by anderjen on Apr 6, 2011 - 7 answers

Growing pains.

Help me fire *good* clients. [more inside]
posted by TallulahBankhead on Mar 29, 2011 - 12 answers

The Joys of International Freelancing?

I am US citizen, and the sole proprietor of a business offering software development and consulting services -- in other words, I'm a freelancer. However, I'm a bit of a nomad at the moment, doing a lot of international travel for pleasure, and am gradually picking up clients from first-world nations (UK, Canada, NZ, Australia). I'm curious about the legality (at a broad level, you are not my lawyer) of me working on my freelance tasks as I move around on non-work visas, especially when I may find myself in a country where I currently have an active client. [more inside]
posted by anonymous on Dec 6, 2010 - 9 answers

Rules of engagement after termination

Is there a rule stating that during a period after an individual's employment has terminated, he/she can not contact a former client or prospect of the former company? [more inside]
posted by anonymous on Aug 9, 2010 - 13 answers

Turning Down Work Graciously

How can you turn down consulting/contract work graciously? [more inside]
posted by anonymous on Jun 9, 2010 - 12 answers

Two Clients, One Cup

I have two potential clients who are bidding on similar, but not identical, work with the same client. What's the etiquette here? [more inside]
posted by anonymous on Jun 3, 2010 - 1 answer

It can be done, but how?

I'm interested to know how people with chronic illnesses keep it from interfering with their professional lives. I have Crohn's Disease and am training to be a psychologist. How does having an illness affect your ability to see patients or clients, keep a schedule, and have a professional business etc.? [more inside]
posted by gilsonal on Mar 22, 2010 - 4 answers

How to start marketing a dental office.

How do I start marketing a dentist? [more inside]
posted by beingresourceful on Oct 13, 2009 - 14 answers

Where do I find individuals who write short bios for websites?

I would like to hire someone, or a company to write a short bio for my professional website. The end goal is attract potential clients. Are there individuals who specialize in this? Where do I seek them out?
posted by helios410 on Sep 7, 2009 - 5 answers

Recommend a client portal solution to add to our website?

I'd like to add a client portal to an existing website. Any ideas? [more inside]
posted by reddot on Mar 6, 2009 - 2 answers

How to find agency responsible for a web site?

Which interactive agency is responsible for designing adobe.com? And ultimately, what is the best way to find out who did what? I haven't been able to come up with a good query for these kinds of searches, and I thought that there *has* to be some kind of database online which shows agency-client line-ups. You'd think that these things would show up in AdAge's DataCenter but it does not - or perhaps I've missed it. Any advice would be greatly appreciated. Thanks!
posted by seeminglee on Nov 17, 2008 - 3 answers

How to improve new client relationship?

Getting to know you... I'm new to client service but have extensive client-side experience in the marketing field. Just joined an agency and the client complained to my boss that I'm 'too professional' in my demeanor. How do I fix this? [more inside]
posted by urbanette on Aug 21, 2008 - 3 answers

No, you make MY logo bigger.

I am a graphic designer. I love graphic design. I hate hate hate clients. What can I do without wasting my entire education? (Much, much more inside.) [more inside]
posted by anonymous on Mar 13, 2008 - 23 answers

How do I build up a celebrity clientele?

How can I more effectively build up my business so as to have a celebrity clientele? [more inside]
posted by dorisfromregopark on Nov 15, 2007 - 2 answers

Help me explain when I only want to keep working

I wish for a web site full of pre-written explanations, or links to such collected here, for various good web practices, so that I can send them to my clients (some of whom are pro-bono) when I'm too impatient or frustrated to calmly say why editing the web _shouldn't_ be like editing a "Word" document; or why putting a huge snapshot on their home page isn't a good idea... [more inside]
posted by amtho on Nov 2, 2007 - 10 answers

Need help with a system (portal?) for client communication.

I am needing a portal for multiple-client sign-in. I want my clients to be able to go to a common front page and enter their username and password and be taken to an area just for them. There will be messaging, files, video, audio, photos, etc. that is just for their use. Each client would need an area with their material. I have around 20-25 clients. I probably need no more than 250MB of storage for their "stuff' per client. What do I do? Something ready-to-go and hosted? Something I run from my own shared server? I'm not even sure what I am needing is called. Any comments/suggestions appreciated - thanks for the help!
posted by Gerard Sorme on Oct 16, 2007 - 8 answers

How much should I charge for my freelance design services?

How much should I charge for my freelance design services? Have to give a quote by tomorrow, and I don't know how to determine what my time/my skills/the job/etc. is worth in order to quote them fairly. [more inside]
posted by othersomethings on Apr 3, 2007 - 12 answers

Juggling a job and freelance work

Do my job and freelance clients all need to know about each other? [more inside]
posted by serialcomma on Mar 1, 2007 - 13 answers

Typical project load for web development?

Web developers - agencies and freelancers - what is your normal project load? [more inside]
posted by Sangre Azul on Dec 1, 2006 - 4 answers

No, Virginia, there are no perfect clients.

[FreelanceFilter] I need a lawyer's advice! (or other freelancers) I work as a freelance web/Flash developer, and getting money from clients after the job is done is always a huge pain in the ass... [more inside]
posted by kaseijin on Apr 6, 2006 - 14 answers

What do people do when their accountant dies during this time of year?

My father, who was a self-employed accountant with a staff of zero, passed away on Monday in the middle of tax season. His clients, mostly doctors with small to medium sized practices, are people whose finances he's been managing for decades and they were friends to him as well. How can we, my family, ease their transition to another person to handle their taxes? [more inside]
posted by eighth_excerpt on Mar 31, 2006 - 10 answers

Why should I lose money if you needed to reschedule at the last minute?

Should I bill clients for scheduled appointments they missed? [more inside]
posted by Wild_Eep on Oct 24, 2005 - 26 answers

Refuse a tip?

Is there a tactful way to refuse a tip without offending the tipper? [more inside]
posted by Ufez Jones on Aug 8, 2005 - 10 answers

What's the best way to deal with difficult clients?

What's the best way to deal with difficult freelance clients? I recently designed a logo for a small business and they are arguing about paying me. [more inside]
posted by anonymous on Jul 18, 2005 - 19 answers

How do I save a complex project, and excellent reference, from being burned by an overreaching manager?

Help! The client from heaven has gotten a manager from hell. I need your advice on how to save this project, and an otherwise excellent reference, from being burned by an overreaching manager. [more inside]
posted by nakedcodemonkey on Jun 24, 2005 - 15 answers

How do I encourage a client to help finish a web design project?

collecting for web design....

I've got a client that is sitting around after they've approved the design. I can't seem to make them get off their asses so I can finish this and more importantly collect the final payment. Any and all advice is welcome.
posted by damnitkage on Nov 16, 2004 - 6 answers

Recommend an XP messenger client

What's your favorite messenger client for XP and why?
posted by signal on Sep 14, 2004 - 17 answers

Small-business Web Design

When my company discusses web design service with potential clients, they generally *always* balk and get ornery about the cost. Most of the time, we're working for small businesses, so understandably, $5-$10k is a substantial chunk of change for people to shell out. We don't get upset when we lose bids for being too expensive because we've always been taught that compromising our rate is not the solution... you simply can't meet everyone's budget. That being said, we turn away enough people who expect websites to cost $500-$1500 that I think there might be a market supportive enough to create solutions for. [come inside, won'tcha?] [more inside]
posted by Hankins on May 13, 2004 - 37 answers

How to acquire clients for a new web design business focusing on Flash design?

I want to start a web design business focusing primarily on Flash design, but I need some tips on how to acquire clients. [More Inside] [more inside]
posted by banished on Mar 16, 2004 - 6 answers

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