I'm a web designer and a new client is interested in a CRM (Client Relationship Management). I've never used them (though have used plenty of CMSes). She's mentioned SalesForce and I've taken a scoop through their site. I'm wondering a) what other CRMs MeFites can recommend and b) if anyone has any first-hand experience with SalesForce itself and can offer any opinion. Thanks.
posted by Manhasset on Jan 31, 2007 - 16 answers