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Freelance retainer question

Freelancers, how do you handle it when a retainer client doesn't use all the hours they've paid for? [more inside]
posted by ottereroticist on Jul 7, 2014 - 6 answers

Want to Switch from Agency to Client

Hey all, this is a tough one. The long and short of it is, my work at the ad agency has grown stale and my biggest client is revving up its own internal digital strategy team. I want to be on that team and there are several positions that would be a good fit for me. Among other things, I would have a better commute and more money; plus the invigorating effect of a change of scenery, work, etc. BUT I have to clear it with my bosses at the agency. [more inside]
posted by Mister_A on Jun 11, 2014 - 14 answers

Help me not get fired, Metafilter!

Some really horrible stuff was going down at work. I took absolutely no part in it, and even acknowledged that it may not be legal. I did this all over email, and even received responses back acknowledging this. I was explicitly threatened that if i wasn’t going to be a part of it, then i was to “forget about it or lose your job”. So recently, they all got busted. And like a bunch of cowards, they all blamed it on me. And because I’m the low girl on the totem pole, it looks like I might have been the one doing all this stuff (without ANY proof). But I have proof! [more inside]
posted by katventures on Jun 10, 2014 - 37 answers

I only want to chat with YOU

I'm looking for an IM client that lets you appear "invisible" to some people and not others. Does this exist? [more inside]
posted by 3491again on Apr 29, 2014 - 20 answers

Facebook without the Facebook

Facebook is about to drive me nuts but it's the best way for me to stay in conctact with family and friends. What I need is like a power-tool for Facbook, some sort of front-end or standalone app perhaps? [more inside]
posted by Iteki on Apr 22, 2014 - 6 answers

Borderline Threatening Client - How to Defuse?

My girlfriend, Emily, and I work together occasionally on creative freelance projects. A few years ago, when we were first starting this side business, we did a project for my girlfriend's old family friend, Robert. Robert is now aggressively requesting professional, unpaid help from us in what seems to be an escalating manner. How can we calm this whole situation down? [more inside]
posted by anonymous on Mar 22, 2014 - 17 answers

They're dropping like flies... first Meebo... now Imo.

Imo just announced that it's dropping support for third party networks. I need an alternative. [more inside]
posted by shew on Mar 4, 2014 - 2 answers

How do I decline to negotiate against myself?

HugeCo (not their real name), a once-major freelance client of mine hadn't sent me an assignment in over a year. They recently asked for a quote on a job, which I submitted. In response to my quote they're asking me to describe everything I need to do to complete the job to justifies the price I quoted. I need a script to refuse that request, while being positive and moving the negotiation forward on a more productive tack. [more inside]
posted by under_petticoat_rule on Jan 27, 2014 - 14 answers

Having trouble setting up a client bridge with my routers

I'm trying to set up a client bridge but cannot get seem to get internet access from the bridge. I assume it's a subnet problem but can't pin down what I'm doing wrong. [more inside]
posted by gfrobe on Jan 11, 2014 - 13 answers

Massage Therapists Help Me NOT Be That Client

I get regular massages from my local massage-in-a-box store. I want to know what kind of things NOT to do so that I am not an annoying client. I'd also like to know how to best ask for certain treatments so they get done properly. [more inside]
posted by WalkerWestridge on Nov 15, 2013 - 13 answers

Client wants to finalize a logo design on their end - how do I handle?

I run a freelance design business and I've been working with a small, 3-person finance company on their logo. I delivered the last contracted round of revisions yesterday and the client has more changes, but rather than paying for a few more hours, they are requesting to make changes on their end, even though they are not designers or even in a creative field. How to manage this stickiness? [more inside]
posted by anonymous on Sep 9, 2013 - 17 answers

Simplest way to generate many chart images from a csv?

I have been looking at Chartbuilder and d3.js as a means to generate chart images for clients. We make them a video and instream advertise it. We report monthly impressions and views of the video. What would be the best way to present this data? [more inside]
posted by andendau on Aug 24, 2013 - 6 answers

Professionalism 101?

One of my colleagues often disparages my work to our customers. I'm not sure how to react and could use some advice. [more inside]
posted by anonymous on Aug 5, 2013 - 11 answers

Collecting a very late payment from an unhappy ex-client

A client who fired me for slow turnaround time owes me $687.50. She hasn't been in touch since I sent her an invoice two months ago and I suspect has no inclination to pay me at all. I provided services and expect to be paid. How should I proceed? [more inside]
posted by seesaw on Jul 29, 2013 - 14 answers

Replacement for Echofon for Firefox

Seeking replacement for Echofon for Firefox. This little Twitter client sat unobtrusively as a button in your browser and would pop up a handy, no-frills pane to check recent tweets. Unfortunately, it no longer works. I'd love something similarly lightweight that integrates with your browser (I use Firefox for Mac), though if a browser-integrated client is impossible to find, I'd welcome any suggestions for good, simple Mac-compatible Twitter clients. Thank you! [more inside]
posted by Conrad Cornelius o'Donald o'Dell on Jun 12, 2013 - 4 answers

Replacement for Echofon (Twitter client) on Windows desktop?

For a while I've been using Echofon as my Twitter client. It's got some things I don't like, but I always assumed they'd eventually get fixed. However, Echofon has discontinued support for the desktop client, opting instead to focus on mobile platforms. I'm looking for a replacement, since some features in Echofon have inexplicably stopped working and obviously won't be fixed. Anyone got suggestions on a replacement? [more inside]
posted by Legomancer on Apr 25, 2013 - 3 answers

What's the best way to tweet from China?

A team from our office is heading over to a number of China cities and they want to be active on social media the whole time to promote it. But given that China blocks twitter and Facebook, I need some workarounds. Is there a client like Hootsuite or tweet deck or buffer that ISN'T blocked? And what are my other options? Does instagram work? What about Linkedin?
posted by rileyray3000 on Feb 21, 2013 - 10 answers

Management consultants of metafilter - tell me about your work day!

I'm in the early stages of exploring a career shift into management consulting. I've spoken to a few people in one company, but I'm interested in hearing from people who do not have to speak for their employer as well. [more inside]
posted by Kurichina on Jan 31, 2013 - 4 answers

How should I set appropriate boundaries and working structure as a freelancer?

I'm a freelancer. How do I handle this particular client who may be undervaluing my work and time, and overstepping some boundaries? [more inside]
posted by anonymous on Dec 20, 2012 - 29 answers

Difficult Client - Can/Should I Fire?

I started a design project with a new client and the whole process has turned out to be very difficult due to communication problems. What can I do to resolve this situation? [more inside]
posted by anonymous on Oct 17, 2012 - 14 answers

Help me recall the name of some software

Name the obscure torrent client [more inside]
posted by sardonyx on Oct 12, 2012 - 2 answers

Accessing a subnet behind a VPN client from outside - possible?

I use (a variant of) TomatoVPN to allow a Linksys E4200 to connect as a client to a VPN server on a hosted machine elsewhere. Every machine behind the client can access the server too, and other clients connected to the server. But I cannot access those machines behind the router/client from a machine outside of their network. [more inside]
posted by benzo8 on Jun 9, 2012 - 4 answers

Saving image links in email.

Looking for an email client or plug-in that will automatically download and rename hyperlinked images. [more inside]
posted by Burhanistan on Apr 4, 2012 - 2 answers

What kind of holiday gifts can I give to my biggest fans for the holidays?

I know I'm a little late to still be working on this, but what kind of holiday gifts would be totally awesome to give to my biggest supporters for the holidays? [more inside]
posted by rinosaur on Dec 6, 2011 - 6 answers

How to collect B&B guests' deposits online?

My hope is to find a secure and inexpensive method for collecting my client's B&B guest deposits online, but I am unsure how to proceed?! My newest client is an already existing B&B that wants to attract new guests, in return a portion of the stay rate (aka my commission) will be allotted for me and my services. Works for me in theory, but unsure how to go about collecting the funds... [more inside]
posted by jazzybelle on Nov 15, 2011 - 1 answer

Teach me how to treat every professional with the respect and conduct they want.

I know how to treat a waiter/waitress or a barista properly -- how do I do the same for my tech support guy, doctor, mechanic, tailor, or professor? [more inside]
posted by liminalrampaste on Oct 10, 2011 - 23 answers

Friend having relationships with homeless clients.

My friend works with the homeless and keeps having relationships with her clients. What can I do, or should I not do? [more inside]
posted by anonymous on Sep 4, 2011 - 18 answers

Professional videochat site

I'm doing a kickstarter art project in which I paint portraits over videochat. I've been testing and demoing primarily with Google Hangouts, which allows mute observers, but I'd really like to be able to have a permanent address at which I can meet subjects and observers. I need to be able to allow multiple users in, but have all but two as observers, or at least the ability to focus on one user. It also would help if you didn't necessarily need to have a google+ account, or a skype or an AIM account, or any particular OS or browser, beyond having a webcam and mic. It should also be free to use, although I might be willing to pay a little to keep the url permanent. The ability to record would be a plus, but I can always use a screencap program to do that. Does anyone know if there's a good client or site that fulfills these needs, that's a little classier than camwhoring? Any experience with tinychat - would it work? Or would you be up for developing something?
posted by limnrix on Aug 25, 2011 - 3 answers

I can haz phone skillz?

I work for a financial services firm dealing with high-net-worth clients and I have been tasked with helping a new-ish (young) male co-worker with his client service phone skills. [more inside]
posted by Mysticalchick on Aug 18, 2011 - 10 answers

Help me dump a nightmare freelance writing client.

I'm a freelance writer who needs to tactfully end a business relationship with a web design firm. Help me walk away relatively unscathed. [more inside]
posted by shiggins on Jul 30, 2011 - 15 answers

CRM for an Advertising business, with some production tracking

CRM plus something more for a small office? [more inside]
posted by shinynewnick on Jul 19, 2011 - 8 answers

What to wear?

Fashion emergency (I never thought I would use that phrase): Client is visiting, I have nothing to wear. How offended will they be if I'm underdressed? [more inside]
posted by windbox on Jul 19, 2011 - 18 answers

Please recommend a CRM tool.

CRM Filter: I have a very small, but growing, business and we're at the stage where we need a CRM tool but Salesforce is really too much for us. What can you recommend that will be small enough that we'll actually use it but powerful enough that we won't outgrow it within a year or two? [more inside]
posted by HopStopDon'tShop on Jul 6, 2011 - 13 answers

How do I find someone to find clients for me?

How do I find someone to find clients for me? [more inside]
posted by anonymous on Jun 18, 2011 - 6 answers

How to tell a client they're wrong?

How to explain and persuade a client that their brilliant idea isn't? [more inside]
posted by Thorzdad on Jun 7, 2011 - 60 answers

Where do the really good custom CMS creators show off their work?

Where can I read about the craft of deploying really well-designed, client-appropriate content management solutions for the web? [more inside]
posted by circular on Apr 25, 2011 - 1 answer

Upgrade from Outlook 2003 or no?

Should I upgrade from Outlook 2003 or just keep using it forever? [more inside]
posted by mono blanco on Apr 21, 2011 - 8 answers

I promised something I couldn't deliver on. If I break my promise, I could lose all my other work. Please advise on how to approach this..

I promised something I couldn't deliver on. If I break my promise, I could lose all my other work. Please advise on how to approach this.. [more inside]
posted by audio on Apr 5, 2011 - 10 answers

Alternative to My company is live broadcasting video podcasts now... audience participation is good for business and all that. Flash Media Live Encoder?

Alternatives to Flash Media Live Encoder for Windows? [more inside]
posted by Muffy on Mar 17, 2011 - 2 answers

Negotiating responsibilities with a client slash employer

How do I negotiate freelance work responsibilities vs. compensation? [more inside]
posted by anonymous on Mar 2, 2011 - 5 answers

All Right, I'm a Lawyer: What Do I Ask?

What specifically happens between a lawyer and his client once the client commits a crime? [more inside]
posted by amicamentis on Dec 28, 2010 - 15 answers

I want a special snowflake server for christmas!

How do I implement my special snowflake server? [more inside]
posted by wayland on Dec 25, 2010 - 15 answers

Help me set up a really easy proxy server from an old desktop/laptop!

How can I build a laptop/desktop into a proxy server so I can access websites, Youtube, Facebook, download files no matter where I am? (Win XP box preferably) [more inside]
posted by PetiePal on Aug 20, 2010 - 9 answers

If you wrap the Internet around every person on the planet and spin the planet, software flows in the network.

BitTorrent Client recommendation [more inside]
posted by Mitheral on Aug 17, 2010 - 17 answers

A MUA I can MWAH

Help me find a new email client. [more inside]
posted by DU on Jun 30, 2010 - 20 answers

Hey, that's not what you told me last time!

(you are not my lawyer filter) My lawyer has 35+ yrs of experience in family law and is also a guardian ad litem. I am involved in a family case regarding legal custody in a state whose preference is for joint legal custody (not joint physical). He told me in the past that I had a good case for sole legal custody. Now that I am a defendant in a motion for joint legal, and the circumstances of the case have not changed, he is telling me something different, or avoiding most of my questions. How do I approach this? [more inside]
posted by anonymous on Apr 18, 2010 - 10 answers

How can I use Forums more easily?

Is there an easier way to participate in online Forums? Is there such a thing as BBS/Forum reader software? I'm looking for a kind of universal front-end for online Forums that will give me a unified interface for all the different web forums I participate in.
posted by oneous on Feb 15, 2010 - 6 answers

Title Company actions causes legal issues

Is a Title Company held to client confidentiality laws in real estate transactions? As the seller, would I be considered the client, or would the buyer, or both of us? This Title company attempted to negotiate with a lien holder without my permission, causing the sale to fall through. This is in Louisiana. [more inside]
posted by JujuB on Dec 11, 2009 - 8 answers

Help me find a Pointcast desktop news client replacement?

Help me find a replacement for the great Pointcast desktop news client? [more inside]
posted by randomthoughts on Dec 8, 2009 - 4 answers

Online client/contact management for Dummy

One-man businessman looking for good online client/contact task/follow-up system. Everything I've found is geared for big business and large collaborative groups. [more inside]
posted by mojoworkin on Aug 26, 2009 - 6 answers

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