12 posts tagged with chargeback.
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Car repair done twice, incorrectly or unnecessarily. Who pays?

The dealership says the repair done by a local shop was done incorrectly, which they must repair to their standards before proceeding. Local shop denies they did it wrong. I need an operational car. Who's ultimately on the hook for all this work? [more inside]
posted by ndg on Oct 1, 2015 - 15 answers

Dramatically overcharged by service provider...how to move forward?

We've been overcharged by thousands by a service provider that can't refund the charges immediately, but wants to pay us back over time. We paid via credit card, but doing a chargeback would likely put the provider out of business. What is the right thing to do? [more inside]
posted by anonymous on Jul 29, 2015 - 72 answers

How do I get a refund from Priceline for hotel booked in the wrong zone?

Priceline accepted my bid for a hotel, but it's not in one of the geographic zones I specified when I made my bid. This will not work for me. How do I cancel the booking and get a refund? [more inside]
posted by theory on Dec 8, 2014 - 6 answers

Would I be a jerk to initiate a chargeback in this situation?

Trying to return a purchase and the item is in USPS limbo: is it appropriate to initiate a chargeback? [more inside]
posted by kitkatcathy on Jun 24, 2014 - 11 answers

What to do about merchant sending bogus charges to debt collection?

A local business charged my credit card about $18 eight different times over the last three months without authorization, interspersed with another eight or so legitimate charges. After a month of back and forth over e-mail, they refused to explain, refund or reverse the charges, so I initiated a charge back. They got really angry, and now say they want all the money plus $25 per chargeback or they'll send the debt to collections and make reports to all the credit reporting agencies. What to do? [more inside]
posted by skewed on Feb 28, 2013 - 15 answers

LA Fitness is dumb.

LA Fitness didn't cancel my membership when they told me they did. Is it reasonable to chargeback in this situation? [more inside]
posted by DynamiteToast on Dec 13, 2012 - 13 answers

Do I have the right to request a chargeback from LinkedIn? Will it hurt my credit score?

Do I have the right to request a chargeback from LinkedIn? If I succeed in getting a chargeback, will it hurt my credit score or show up on my credit report? [more inside]
posted by lovelygirl on Jul 28, 2011 - 30 answers

Odds of being able to charge back a defective item?

I ordered a laptop part online that turned out to be defective. I am leaving town in less than a week and would really like a working part beforehand. The merchant probably won't get me a replacement in time or give me a full refund. I'm going to communicate with them again Monday morning, but I'd like to know how good of a BATNA a chargeback would be. [more inside]
posted by questionable accounting on Jun 4, 2011 - 9 answers

Should this be a chargeback or a small claims suit?

Should this be a chargeback or a small claims suit? [more inside]
posted by jeff1010 on May 6, 2010 - 8 answers

Is this a known PayPal scam?

Is this a scam, or am I being paranoid? [more inside]
posted by pullayup on May 7, 2008 - 13 answers

Should I chargeback my attorney?

I had a paid consultation with an attorney, and decided to hire the firm. I signed the agreement and sent the form for the credit card authorization. I didn't hear from them for a few days, and after a number of calls, I was sent a waiver form to sign, before they would start working on my case. This was in addition to the agreement I'd signed earlier. They also sent me some templates for letters. My card had not yet been charged. Needless to say, my confidence with this firm wasn't very high at this point. The waiver letter I was signing said something about getting advice from independent counsel. I did exactly that. I contacted another attorney, found his strategy much better and found that he was more confident. I decided to go ahead with the new attorney. I contacted the old firm and told them, that I did not want to continue with them. They asked me to send an email, which I did. The next day, they went ahead and charged my card for the first payment (half the full amount). We talked a few times and now they tell me, that I'm not entitled to a refund, the amount charged covers the additional consultations and the letter templates. I don't have a problem paying for the additional consultation and any time they spent on my case, but charging this for the templates doesn't seem right. Should I chargeback on the credit card?
posted by naveed on Nov 13, 2005 - 14 answers

Do I have to pay for something I bought through BidPay but never received?

CollectionAgencyFilter: I bought an item on eBay in July and paid with my Visa debit card using BidPay. When it became clear that the seller was a scammer and wasn't going to deliver, I contacted my bank and they issued a chargeback on BidPay, and I got my money back. Today I received a somewhat threatening email from BidPay saying that I still owe them the full amount, and if I don't pay they're going to sic a collection agency on me. Do I have to pay it? [more inside]
posted by reflexed on Sep 1, 2005 - 7 answers

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