http://ask.metafilter.com/tags/cellphonebill Questions tagged with 'cellphonebill' at Ask MetaFilter. Mon, 11 Sep 2006 20:18:00 -0800 Mon, 11 Sep 2006 20:18:00 -0800 en-us http://blogs.law.harvard.edu/tech/rss 60 http://ask.metafilter.com/46357/Can%2DI%2Dget%2Dreimbursed%2Dfor%2Dbeing%2Dput%2Don%2Dhold What do I do to contest an unfair cell phone bill? I don't have my own home phone, and I just moved into a new apartment where the phone jack wiring is very messed up. I decided to get DSL anyway (from Verizon). It didn't work at all, and I spent hours being put on hold by Verizon DSL's technical support (a supposedly toll-free number).<br> <br> Now, I just got my cell phone bill, and it's $250, about $150 more than I expected. I checked the number log and, sure enough, my hours on hold constitute $120 of that number. The trick is, Verizon is my wireless provider as well. Is there any way to get them to remove the charges, or send me a check for the amount? tag:ask.metafilter.com,2006:site.46357 Mon, 11 Sep 2006 20:18:00 -0800 bills cellphonebill dsl phone nasreddin