Advice on hiring an Indian call center to answer after-hours calls for a law practice? [more inside]
posted by jayder on Sep 23, 2007 - 19 answers

My employer runs a large customer-service call center. We record calls for quality assurance, and are looking for a recording tool that will automatically transcribe the conversations. [more inside]
posted by mrbula on Mar 28, 2007 - 5 answers

I made the unfortunate mistake of ordering medication from an overseas pharmacy; it was for a drug that I'd originally been prescribed in Europe, which was not available in the US (then.)... [more inside]
posted by soulbarn on Dec 21, 2006 - 10 answers