I have a job that I really love with a young company that involves managing relationships with current (subscription-based) customers - what is sometimes labeled in software as "Customer Success." Because the company is young, I've been granted lots of freedom in creating this role, and I'd like to seriously own it. My research efforts have stymied me, however - everything I come across seems to be selling me something. [more inside]
Self employed person who blogs (money generating and part of the business) about a personal hobby considering a trip related to the hobby, wondering if you can consider it a business expense and tax deductible, or how to figure it out. [more inside]
How do Colombian think? The do's and dont's of doing business in Colombia. [more inside]
Are there areas outside the U.S. -- or well-run organizations within it -- where the words Invoice and Receipt are properly used interchangeably? Cultural issues below [more inside]
Our company once had a full fledged marketing department but after years of downsizing we're on our own. Some of my coworkers want to build brand awareness ahead of projects that will be rolling out in the new year. They have the green light from higher ups but no one knows what to do and where to start. How can self motivated individuals learn a crash course in business marketing? [more inside]
I find the legal and operational nooks and crannies of running a startup detailed in Neal Stephenson's novel Cryptonomicon fascinating. (Example: "People like Avi and Beryl, who have been in business a lot, have this noticeable preference for two-person conversations [to protect other corporate officers].") Do you have any recommendations for novels or non-fiction with similar storylines, passages and advice?
In the last few years I've frequently heard business people and business journalists using the word "delight" in relation to their customers' experiences in a way that makes it sound like a very specific buzz word from a very specific source. Like a marketing book that called out "customer delight" as a key metric or something. Is there a known original vector for this bit of word virus?
I'm in need of some image reference for Chinese business interiors, with an emphasis on decor vs. architecture. [more inside]
On my recommendation, my husband hired an old friend of mine to design his website last year. She behaved quite unprofessionally, and I haven't talked to her since both because of that and because of physical distance (we'd had only sporadic contact since university). But I'd like to at least get in touch with her for the holidays, because I do miss her. Should I break the ice? If so, how? [more inside]
I am looking for a high-quality feasibility study template that can work on an international level (this is for a proposed startup in Europe/MENA region). Have you ever come across a template that you thought was well-planned? I don't mind paying for it but if it's for free, it would be great.
I met a visual artist two years ago whose work is very, very important to me. I set up a meeting with him because I work in the arts and my skills are complimentary to his. We planned to do a project together, so we spent a lovely day meeting and doing a bit of work together. But he immediately stopped communicating with me as soon as we parted ways. [more inside]
My wife is starting a professional organizing business and is having trouble coming up with a name for her business that a) doesn't sound generic (i.e. "Organizing Solutions"), b) would appeal equally well to businesses and homeowners and c) would avoid her services being confused with a cleaning service. I'm wondering if anyone here might be able to offer any suggestions?
We are a well known bicycle brand, and one of our local dealers closed up shop over night with no notice to us or even their employees. They have over $20,000 in debt with us. What are our options? Our dealer owes us over $20,000 in debt for stock, with some invoices close to 4 months past due. [more inside]
I am a professional. I am a lady. Every day, in meetings, the same thing happens: the contribution I'm so excited to make to a meeting gets INTERRUPTED by a man or a woman. I am not verbose. I am succinct. I do not speak more than anyone else in the group. Yet I cannot freaking finish a thought without someone interrupting me. It is making me insane. [more inside]
I'm a fledging dietitian ready to spread my wings. Please help me think of names for a future nutrition counseling practice and blog! [more inside]
I am trying to find a place for four people to meet for a business meeting/interview at Logan airport. [more inside]
I've had an idea for a product review site and am trying to discern whether product photographs can be legally reproduced on the website, from where fair-use photographs should be obtained and how, if at all, they should be attributed. [more inside]
I'm leaving my job in two weeks, and have been asked to train several coworkers before I leave. They are asking how best to promote within the organization, and while I have some good tips, I'd love to find a good online course (free or not) to refer them to. I'm looking for courses on leadership, professional development, completed staff work, and the like. I've looked at Coursera but can't find much. Where else should I look?
For a small-time, late twenties employee working two jobs trying to make ends meet (and who knows next to nothing about the world of stocks and investing), how can he get involved in it without getting hurt? [more inside]
Since the team is growing and business is going well, I'm more and more inclined towards founding a design studio (print, video, interactive). Having come up with names for a potential business many years ago, they seem silly and immature now. I don't want to choose a name and regret it down the line. [more inside]
I like my job, but not the location. I'd like to find something similar/related to what I'm doing now in Southern California, but don't really know where I should be looking, and would like some suggestions. [more inside]
I left a cushy job 7 years ago to start my own business in IT. The company posted huge losses during the first three years of operation and I even had to sell my house in order to survive and keep the company afloat. Although the business is doing increasingly better, the hardship of the past years has taken its toll on my morale and I sometimes feel that I cannot take it anymore. How do I motivate myself to keep going? [more inside]
As an illustrator/letterer living in Toronto and I want to start selling my posters, but I need to know how to handle the post-designing aspect of things (type of printing, best standard paper stocks, type of packaging, type of shipping/drop-shipping, pricing, ...). It is an overwhelming endeavor but I have to start somewhere. Any comprehensive, step-by-step resources on this sort of thing out there? [more inside]
I would like to hear from health/wellness professional who are supervised (by choice or through professional obligation) on a regular basis. [more inside]
I'm a Canadian working in Toronto with an incorporated business, a business chequing account with one of the major banks (Canadian currency only), and a Paypal account connected to that chequing account. What should I consider when deciding whether to invoice American clients in Canadian or American dollars? [more inside]
I currently wear a bunch of different career hats, and I'd like to get small batches of three different kinds of business cards (say, 50 or so). Where/with what printing company can I do this inexpensively? [more inside]
Is buying a small property (in London) for short term rentals on AirBnB a terrible idea? [more inside]
Our business is not doing as well as we hoped and we're considering closing it. The problem is that we're in a 5 year lease and have 4 years left. I confirmed with our lawyer that despite our business being an LLC, we are personally guaranteeing this lease. From what I understand, the only way to get out of a business lease like this is to declare personal bankruptcy. The only asset we have (besides the equipment, etc in the business) is a small inheritance. I don't want to lose that. [more inside]
How do you find trade show events? [more inside]
Are there any cafes out there in the wild that have survived (or better, thrived) with a strictly enforced no-laptop, no-iPad (essentially, "no portable electronic offices") policy? I'm looking for reasonably well-documented examples of coffee houses that have bucked the student/mobile-office market and done well. The more it's presented as a business case, the better.
I know a lot about a particular type of small business. I aim to capitalise on my experience by creating a website that offers free tips and a ebook for purchase by people who would like to enter this business. Some of my motivation is sharing what I've learned, but as my potential readers will also be my potential competition I want to make some money from it too. [more inside]
What categories of (or what specific) jobs and/or career paths in large corporations are least likely to require travel with turnaround and/or distance that necessitates flying? What types of industries (while otherwise thriving) seem to be paring down their travel budgets and relying more on videoconferencing and similar tech? What about government jobs? Are you a highly successful ........ and don't, or at least have never been required to, fly for work? I would love to know about your job. [more inside]
My anxieties and insecurities are messing with my relationship. How can I overcome them? [more inside]
I want to become literate in two of the major fields that are the most foreign to me, business and finance or economics. Can you help with book or website recommendations? [more inside]
Service that will receive documents by mail and scan and OCR the documents for me [more inside]
So, I've been doing mechanical engineering for ~6 years now and it's becoming apparent that I could do a lot better (for myself, for others) with truly top-notch social/leadership/networking skills. What's a good way to gain these skills? [more inside]
I have what I think is a really good idea for a social networking website, kind of along the lines of airbnb or meetup. If it was done right, I think it could be very popular. But the problem is that I have zero business knowledge and zero computer/coding/web design knowledge, and therefore I have no leverage with those I'd have to partner with. All I have is an idea. [more inside]
I came up a product idea and made a sample/prototype but I have no idea how to go next. I know my target store customers but how to I get in touch with them. Is it appropriate to call them (customer service) up and ask who I should talk to? If I do get buyer's contact info, should I contact multiple buyers that are in the same company? Please let me know what you think, thanks!
I'm trying to decide between leasing or buying a car. It would be anywhere from 50-100% business use. Does this make a difference? [more inside]
I have a very very niche job. I've been doing it for over ten years now and have made about $28,000 per year. Because of my experience, I was called in for a meet and greet. It was going to lead nowhere. So, I pretty much blew it off, and blew the next one off, and showed up to the third because it was on my way home. They hired me and gave me a job that pays about $786,000 per year. I was told that they had reservations about me and told me they were bothered by the fact that I wore "denim with unpatched holes" at the interview. I didn't even think I was being considered. This is very unreal. And now I will have a job that pays me more in my bimonthly check than my last year's entire gross. I will be working with a different clientele, and my position will have more prestige than previously. So how do I dress? [more inside]
People in my (US-based) office are going nuts today trying to overnight a ream of blank 11x17 paper to Korea. Is this really necessary? [more inside]
I need all the resources I can find for starting a new business. [more inside]
My friend has a fledgling business writing business plans in a smaller city. She wants to know how to make it grow. [more inside]
Tomorrow morning I will serve as the facilitator for a meeting I called, which is a four-year review of the program I run. The meeting will be among several old white men, and I am a reasonably young white female. There are bound to be emotions, as people have personal investment in various aspects of the topics to be discussed, and there are territorial issues that will likely rear their heads. What tips do you have for keeping such meetings productive, rational and finishing on time? [more inside]
I have worked in recruitment for all of five months. Having previously run a less than successful but still operating and now growing charity, I missed the security of a regular paycheck. They like my sales experience but are not as experienced in teaching one how to recruit for their sector. I have had a few offers but have not closed a sale in two months for a flat fee recruitment advertising (no headhunting) product they are halfheartedly experimenting with. Out of 22 staff, I am only the only salesperson for it. I do earn a small monthly salary and could earn a commission. Out of left field, a family friend has come forward with a big recruitment opportunity with a software company. I am currently working on a split commission deal with a work colleague on a software role but do no recruiting, only manage the business communication. I feel ashamed about it and feel I could be of better service as an independent recruiter. However, I need some advice about starting up and feel I can't really get an objective account from senior leaders in the field. [more inside]
How realistic and/or easy is it to buy and run a physical bookshop in a foreign country? [more inside]
The problem in a nutshell: I am the sole owner of a S-corp consulting practice with one very large, very happy client. My company has grown a lot and, to handle the workload better, I've brought on some subcontractors who essentially do the same thing I do. Now I'd like to "sell" the book of business to one of my subcontractors, but I have no idea what sort of financial arrangement makes sense. [more inside]
I am in the midst of establishing an office in Downtown LA for a small and growing business. I purchased a package that in which I have business phone that I can use fax on, unlimited national calls etc. U-Verse Wi-Fi package is separate. [more inside]
I want to pursue my dream of starting a business but have 2 problems. I'm not an extrovert, and all of my skills are in an industry that is not startup-friendly. What are good businesses for me to start? [more inside]
Are there any no-fee business checking accounts for a sole proprietorship? Pretty much no services are needed other than an account that is separate from personal finances.