My wife and I had a plumber come in to snake the drain in our master bathroom, and he discovered the pipe curves in a way his snake couldn't go. The clogged drain is ultimately due to the galvanized pipes in our 1925 home. What's the best way to tell this company that we're going to go with a different company? [more inside]
posted by emelenjr
on Jul 15, 2014 -
Can you give some advice on how to document/archive medical expenses and medical records? My wife and I are particularly meticulous filers, but I don't think we've found our best practices for the medical stuff. Details inside. [more inside]
posted by Admiral Haddock
on Jun 24, 2014 -
Ok, I went freelance about 4 years ago…and it’s been great.
My problem is this: I spend time avoiding paperwork. I have a small set of tasks that someone could do.
I’d like to hire someone for (at the least) handling invoicing and collections.
What/who am I looking for? Is that a bookkeeper? [more inside]
posted by Towelie
on May 19, 2014 -
I have a client who has an existing website written in PHP spaghetti code and has been through a few developers. He wants to add features and upgrade to a modern framework (Django). The website is quite involved (tests, shopping cart, user authentication) and the requested features would add another layer of complexity (teachers and students). I have experience working with Django but I'm not confident enough to estimate the whole thing. Worse still, my client is non-technical and keeps asking for updates while remaining cagey about cost/ trying to lowball instead of considering technical difficulties. How does one proceed? [more inside]
posted by bodywithoutorgans
on Apr 2, 2014 -
I got a small bill for lab work done as part of a routine annual exam. The entire amount should have been covered in full. At what point do I give up and just pay the bill? [more inside]
posted by tckma
on Mar 20, 2014 -
Now that I'm on a group health insurance plan, do I have to pay the last month's premium for my individual plan or can I leave a gap in coverage? [more inside]
posted by raisindebt
on Feb 24, 2014 -
I neglected to bill a client for a project I completed in January 2013. Once I realized I was late in billing, my failure to do so in a timely way has felt dreadful and embarrassing and worse and worse in my mind. So, yeah. I've continued to avoid it. [more inside]
posted by anonymous
on Dec 1, 2013 -
I'm looking for recommendations for a piece of software that automates printing and tracking quarterly bills to a few hundred customers that receive an ongoing service from a small business. I want to be able to import all the customers from Excel or something, place them in groups that pay different rates, and then EASILY print invoices once a quarter. Each invoice should come out automatically with the current rate for the group the customer is in. As the checks come in, I want to be able to enter those against the customers so I can track who has paid and who is behind. [more inside]
posted by steveminutillo
on Nov 4, 2013 -
I recently met with a lawyer to get a document reviewed. I had sent him my document that morning to look over before we met. At the end of our meeting he said once I had put in his suggested changes I could send him the document and he'd look over it again. His charge was $60, which I immediately paid. About a week later I sent him the document with his changes incorporated to look over again. If it matters, I had added a clause of maybe three sentences to the document that wasn't in the first version. I've now received another invoice for $60 from the lawyer, charging me for a second review. I didn't expect to get billed again since he was the one who offered to look at it again. Is he justified in billing me for a second review? What should I do if he's not justified?
posted by lillian.elmtree
on Sep 23, 2013 -
Are sites like this
legit? Basically, they promise to negotiate your medical bills; if they save you money, they take a percentage of it (often 35% of your total savings). If they're unable to help you save, they don't charge anything. I have a super-high deductible insurance plan, and have long known that most bills can be lowered by me calling the billing department and asking. I've had bills lowered any where from 1-40%, with the knowledge that the remaining amount generally must be paid in full relatively quickly. Has anyone used a site to negotiate for them, and if so, did you feel like their negotiating was better than what you could have done on your own?
Note: This is hypothetical, as I do not currently have any large medical bills looming. Assume that I do have the resources to pay a large bill in full if it saves a hefty percentage in the long run.
posted by csox
on Aug 25, 2013 -
I'm running an event and have been using PayPal for a lot of payment processing for exhibitor booths, workshop fees, and assorted other items of varying amounts. Most items are invoiced, but we have a number that people purchased through PayPal buttons for specific items.
I can't seem to find a way to easily download just a list of particular items that were purchased that includes the customers name. Am I missing something?
Please let me know.
posted by Unsomnambulist
on Aug 2, 2013 -
I did some freelance work for a small (seven person) webdesign company this past winter and haven't received the final 2/3 of my payment yet. After some missed deadlines on their part, what should be my next step in getting this money? [more inside]
posted by brisquette
on Jul 22, 2013 -
I have a friend who owns a small language school and is doing all her scheduling on paper calendars and preparing each student's bill individually at the end of the month. Can you recommend a good software option (mac or web-based) that integrates both? [more inside]
posted by pete_22
on Jun 2, 2013 -
My question is in regards to making sure I get paid for my work. I'll be billing private individuals as opposed to companies and thus am concerned there will be less incentive for them to pay for services rendered. [more inside]
posted by Dr. Lurker
on May 22, 2013 -
Looking for an OS X equivalent of Legal Billing
from Chaos Software, or just any good law firm billing software package for Mac. Specific requirements inside. [more inside]
posted by DavidNYC
on Apr 10, 2013 -
posted by PercussivePaul
on Jan 31, 2013 -
I recently found out a medical bill got returned by the post office and went to collections. How do I fix this? [more inside]
posted by anonymous
on Jan 2, 2013 -
Looking for a cloud billing system that both tracks amounts to be paid to contractor/staffers who work remotely and which also tracks the combined amounts to be billed to the client (on whose case all the staffers will work). [more inside]
posted by KimikoPi
on Nov 26, 2012 -
I had a routine ladyparts exam a few months ago. It qualified as "preventive care" and I didn't have to pay a copay. (Yay! Thank you, ACA!) I got a rundown of what they charged my insurance a month or two ago -- one of those THIS IS NOT A BILL things -- and promptly lost/forgot about it, since I owed nothing. Today I got a check, made out to me, from the doctor's office for a couple hundred bucks. Do I get to keep it? [more inside]
posted by fiercecupcake
on Jul 14, 2012 -
What logic is Harvest using to round up the hours I've spent on a project? And what should my general practice be regarding rounding? [more inside]
posted by nostrich
on Apr 30, 2012 -
After a last-straw rate hike I cancelled my Comcast cable and switched to DSL. As part of a package of severance bills Comcast is trying to charge me for cable modems that I purchased through 3rd parties. Apart from calling billing and yelling for hours on end, what's my recourse here? [more inside]
posted by anonymous
on Apr 9, 2012 -
We live in California. My wife had to go to the ER in my Virginia hometown last year. She gave them her insurance info. Four months later, they sent an enormous bill for a small amount of care. [more inside]
posted by infinitewindow
on Jan 9, 2012 -
I would like to lodge the single most effective complaint against some really misleading and crappy billing practices by a dental office. [more inside]
posted by sonika
on Nov 9, 2011 -
I am a freelance translator and editor. I hate managing the billing/financial end of it myself and want to figure out how to outsource it. [more inside]
posted by drlith
on Oct 29, 2011 -
Are there any skillsets for which a consultant in the UK could charge £500 an hour? [more inside]
posted by tel3path
on Oct 13, 2011 -
I have until noon tomorrow to prove to my company that switching out our proprietary CMS system to Wordpress is a terrible idea. Difficulty: I know nothing about Wordpress. Help! [more inside]
posted by Melusinewave
on Sep 27, 2011 -
So I think I'm getting ripped off. Or, at the very least, the victim of an international company's careless mistake.
I purchased $192 worth of camera film (Polaroid) over a year ago in October 2009 from an Austrian photography company. Apparently, I was never charged for it and a representative claiming to be from the company emailed me last month
(around mid Feb.) informing me of this open payment and that I need to pay this amount. I have no recollection of this order, seeing as I'm a fairly routine customer and this was placed over a year ago. I ignored the first email back in February and they've now sent me another email requesting the $192 payment or threatening to take this to a debt collection agency. I don't think I even have $192 to my name - what should I do??
posted by atoastedheart
on Mar 22, 2011 -
app filter -- I am finally getting on the smartphone wagon, and it will be a droid (probably a used G1 if that matters). Lots and lots of my job involves talking on the phone. I want an app that will automatically time my outgoing and incoming phone calls by contact and/or by info that I type in. I want to transfer that information on a monthly basis to my computer, to sync that information with my billing program. [more inside]
posted by freshwater
on Feb 25, 2011 -
I recently took on some hourly contract work. I'm running into some grey areas about what I should and should not be billing for. [more inside]
posted by Diplodocus
on Feb 1, 2011 -
How do I effectively deal with medical charges due to emergency surgery having been done by an out-of-network surgeon? [more inside]
posted by leahwrenn
on Sep 15, 2010 -
Europeans using PayPal to bill customers in the U.S. or U.K., can you help me? I want to bill for services using PayPal, and then transfer the money to my Greek bank account. Greece uses the Euro. I'd like to bill in dollars for my U.S. clients, but I'm a PayPal newbie as far as receiving funds is concerned. Is there something that I should know about fees or ... um ... anything, really. I don't even know what I don't know! Any tips/advice will be helpful; don't assume it's too minor. :)
posted by taz
on Aug 25, 2010 -
Disputing a bill with the electric company: how to estimate electric usage of heater/central air. [more inside]
posted by samsara
on Aug 17, 2010 -
Is it possible to get an electrical company to reduce an aberrantly high bill? Bonus complication: it was my final bill, so I no longer live in their service area and I no longer have access to the apartment in question. [more inside]
posted by Johnny Assay
on Aug 17, 2010 -
GoDaddy just employed some Jedi mind tricks to con me into a $150 Paypal charge. How do I recoup this money? [more inside]
posted by gacxllr9
on Jul 6, 2010 -
Help me figure out a Kafkaesque hospital billing problem. I am in an HMO and live in California. (Surprisingly, the problem does not seem to be with the HMO itself.) [more inside]
posted by anonymous
on Feb 2, 2010 -
I am starting my own business - an acupuncture clinic. I am planning on taking insurance and billing the insurance companies myself. Does anyone know the easiest way to do this? I have heard of online set-ups (not sure if they are free or not) but cant seem to find anything myself. Ideally, I could find something that was cheap/free and easy to use. I am in WA state ... if that is relevant.
posted by penny44
on Aug 31, 2009 -
Is there a telephone support number for Skype? I'm having a problem with their billing and as far as I can tell this phone company does not have a phone.
The E-mail support is not great either, which is why I'm looking for another way to get in touch.
posted by furiousxgeorge
on May 22, 2009 -
What is the best way to get unlimited net access in Croatia without per minute data charges? We're going to Croatia for a few weeks and will need reliable net access for VPNing back home. I'm fine with paying a bit extra for a temporary DSL/Cable install - we will be staying in a home so mobile access is not necessary. Something faster than 56k modem speed would be preferred.
posted by benzenedream
on Apr 28, 2009 -
Any recommendations for billing and management software that allows me to resell hosting on a virtual dedicated server? [more inside]
posted by schindyguy
on Mar 24, 2009 -
Need recommendations for online billing, invoicing & book keeping solutions. [more inside]
posted by gadha
on Feb 25, 2009 -
Is there a free website/service that allows simple billing? I pay for my daughters cell phone bill monthly but she has to pay $10 towards it. I'd like to "bill her" via email automatically every month to get her introduced to the responsibility of paying bills on time.
Ideally this "billing service" would be free, would allow me to enter her email and sms and keep a running tab of what she owes.
Has anyone built this yet? If not, any other suggestions?
posted by olddogeyes
on Jan 26, 2009 -
Should I really owe the hospital $400 for tests I was unaware of? [more inside]
posted by sian
on Mar 14, 2008 -
I designed a tri-fold brochure for an existing client who needed it in such a rush (requested it Thursday, sent to printer on Tuesday) that they didn't even have time to approve the final layout. [more inside]
posted by nedpwolf
on Mar 5, 2008 -