iPod help: My 5-Gig, Touchwheel iPod is hung and displays the following message: "No battery power remains. Please connect iPod to power." However, the iPod had 2/3s of a charge before it hung and does not accept a charge when I plug it in. I am unable to reset the iPod and it refuses all keyboard input. It has displayed this message for almost two days now. The iPod also does not register in the Finder of either of my computers. Should I buy a new battery or is the iPod dead?

[Problem solving chain inside]
posted on Nov 2, 2004 - 7 answers