How do car dealer customer reps in the repair shop get paid? Salary? Commission? Both? [more inside]
My car has 130K miles and I think I'm going to stop going to the dealership for repairs despite a great deal of trust in them; it is just too costly. I plan on going to an independent mechanic near my office, but it's one of those tire shop/muffler shop places who also seem to do other repairs/maintenance. Do these places actually fall into the category of an independent mechanic or are they simply rolling the dice when they are out of their area of expertise (like tires, brakes, or mufflers)? And second, where can I get the recommended maintenance *activities* for my vehicle based on mileage. I always followed my dealership's recommendations, so I need a better idea on what might be needed bringing it into an independent shop.