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Internet's having issues--some sites load, some don't.

My internet (AT&T DSL) got weird a few hours ago this morning, and is still struggling. I went through a long list of stuff with a tech, who is sending out a new modem. Here's what's happening. Certain sites are loading fine, while others just time out to the "The connection has timed out" message. [more inside]
posted by Slinga on Jun 30, 2014 - 8 answers

Which entry-level smartphone should I buy?

I'm finally going to ditch my trusty LG enV 3 for a smartphone, but I want one off-contract, and I don't want to spend a ton of money. [more inside]
posted by jcreigh on Jan 22, 2014 - 15 answers

New monthly Plan for old iPhone 3GS

I am on an AT&T family plan. I have had an iPhone 3GS since about 2011, and just upgraded to an iPhone 5c. I still have the 3GS. What is the best way for me to use this phone with a monthly plan completely separate from the family plan, with any carrier? Our daughter is on the Virgin 35/month plan. That seems pretty good. Am I hosed because this phone was locked into AT&T, or whatzers?
posted by battleshipkropotkin on Dec 17, 2013 - 7 answers

How do I include tethering in my AT&T order?

In spring of 2014 I will be getting an iPhone 5S. I cannot figure out how to get a plan that includes tethering so I can generate wifi for my non-cellular iPad mini. What will I need to do to activate that during my order (I am switching from Verizon to AT&T) and how do I find out how much it will cost in addition to my unlimited talk/text plus XGB of data? I have already contacted customer support and they have given me the same unhelpful stuff that's on the AT&T website.
posted by These Birds of a Feather on Nov 16, 2013 - 7 answers

ATT vs T-Mobile in the Boston area

We are currently on an (expensive, $180 / month) ATT family plan with out iPhone 4Ses. We want to upgrade to the 5Ses and are wondering if t-mobile's coverage in the Boston area is good enough. Also, what plan would you recommend for the following parameters? Thanks for your help! [more inside]
posted by reddot on Sep 21, 2013 - 10 answers

iPad / AT&T service plan dilemma

I'm pretty sure I'll be leaving my job by the end of the year, and I'll have to turn in my iPad (1st gen 3G). It's on the (no longer available) AT&T $30 month-to-month unlimited data plan, which I pay for myself and work reimburses. I'm not sure whether to replace the iPad or cancel the data plan. Help me think this through? [more inside]
posted by Sweetie Darling on Sep 7, 2013 - 8 answers

Trip to Italy, 6 week duration, 80+ year old user. Need pointers.

My mother is travelling to Italy (lots of relatives there) and would like to have basic cell phone access while there. I need to work out the details before she leaves in September. [more inside]
posted by lampshade on Jul 23, 2013 - 10 answers

Calling them would be too easy

Making the switch from Verizon to AT&T and I have a few basic questions. [more inside]
posted by Diskeater on Jun 28, 2013 - 9 answers

Which iPhone carrier has the fastest cellular data service?

I'm looking to replace my iPhone 4s. The most important factor to me is cellular data speed and reliability -- accessing the Web, syncing iCloud data, YouTube, stuff like that. I live in the San Francisco Bay Area (East Bay region), but it would be great if it worked well in New York, L.A. and other parts of the U.S. Should I go with Verizon or AT&T? Also, any pointers to websites with tools/reviews/resources to help me make the selection? [more inside]
posted by trevor_case on Jun 25, 2013 - 12 answers

Cheapest way to get UK cell service with US phone

My husband and I are traveling to London later this week for a 10-day trip (yay!). For part of the trip I'm going to be at a conference, and he will be doing some work things, so we need to be able to get in touch with each other, either via voice calls or text. I'm trying to figure out the cheapest way to accomplish this. [more inside]
posted by DiscourseMarker on Jun 10, 2013 - 10 answers

T-Mobile: Stay or Go?/iPhone or No?

I have had a reasonably happy relationship with my T-Mobile G2 (aka HTC Desire Z) these past two years, but my contract is up, and I have long coveted the iPhone, mostly based on its picture taking and video chatting capabilities. Should I just get one and take advantage of T-Mobile's new pricing? Or should I jump to a new carrier? An attempt to make this less open-ended is inside. [more inside]
posted by Xalf on Apr 14, 2013 - 16 answers

Are AT&T data plans for iPad still month to month, or is it a contract?

The original promise of the data plans for an iPad was that they were not a long term contract, but rather something you could use for a month or two, disable / cancel for a few months and then activate again as you needed it. You also would not have overage charges as running into the limit would just disable your account until you upped the plan. Is that still the case? [more inside]
posted by ridogi on Apr 4, 2013 - 12 answers

Are directory listing and caller ID identity linked?

With AT&T landlines, is your directory listing (i.e. what's in the phone book) necessarily the same as what people see on caller ID?
posted by tomwheeler on Jan 4, 2013 - 6 answers

How to manage the logistics of a cellphone provider switch? Added Difficulty: Christmas Gift

We are switching from AT&T cell phone to service to Verizon, and I'd like to perform the switch smoothly while also using one of the new phones as a Christmas gift. Your advice on the proper procedure would be welcome. [more inside]
posted by Rock Steady on Nov 20, 2012 - 14 answers

You say Good Buy and I say Hello

TMobileUSA is merging with MetroPCS. Does this mean I can take my ATT iPhone4 or ATT iPhone4S to TMobile / MetroPCS now? [more inside]
posted by tilde on Oct 3, 2012 - 7 answers

What happens during iPhone activation?

AT&T/iPhone: I bought an iPhone 4 on craigslist. I plan to cut down my 3G's sim into a micro-sim and put it in the 4. However, before I got started I factory reset the 4 and now it wants to go through an activation process. What does "activation" mean, in this context? [more inside]
posted by homodachi on Sep 20, 2012 - 6 answers

at&t vs. verizon for iphone in bay area?

Should I choose ATT or Verizon for iPhone in San Francisco/Bay Area? [more inside]
posted by roxie110 on Sep 16, 2012 - 20 answers

Want iphone carrier suggestions

I got an IPhone so that I can play games while at dialysis to pass the time with. I chose AT&T because GSM network friendly phone can be unlocked and used on ANY GSM network carriers. I got mine unlocked and currently using a Simple Mobile plan which gives unlimited voice/text/data for only $40. A Verizon unlocked Iphone can only be used with international GSM networks (see this link explaining that: GSM Iphone vs CDMA. So that was the reasoning on choosing ATT. My unexpected dilemma is GSM (ATT, TMobile, Simple) does not work at my dialysis center. And I get spotty signal at work depending what part of the building I am in. So I just don't get calls when at dialysis or work. I have to forward the calls to my work phone. [more inside]
posted by udon on Sep 10, 2012 - 13 answers

DSL XTREME or DSL XTREME 6.0?

I'm moving to a new apartment in Louisville, KY and I need to decide on some sort of internet package. AT&T is apparently what most people in the area choose, so I've been looking at their options. I think that I might want either their DSL XTREME or DSL XTREME 6.0 but I don't want to pay for more than I need. I need to be able to download and upload music and videos, and I stream a lot of television shows and movies through Netflix, Hulu, and other streaming sites. I also need to be able to use Skype. Which option would be the better one?
posted by acthelight on Aug 9, 2012 - 8 answers

How do I opt out of the arbitration clause for AT&T U-verse?

My new AT&T U-verse contract has a forced arbitration clause but no information about opting out. Does that mean that I can't? [more inside]
posted by ErWenn on Jun 11, 2012 - 10 answers

Why might my Sprint cellphone usually be unable to receive calls from AT&T cellphones?

Why might my Sprint cellphone usually be unable to receive calls from AT&T cellphones? [more inside]
posted by moift on May 8, 2012 - 6 answers

How much could go wrong by letting some random guy try to unlock my AT&T iphone for use with Tmobile?

Could I potentially ruin my Iphone (which I love) if I take it to some guy suggested by T-Mobile to get it unlocked because AT&T won't give me the unlock code. [more inside]
posted by victoriab on Jan 27, 2012 - 17 answers

Now iPhone, iPad, can you two play nice or do I have to have you separated?

Can I use the same Macbook Pro (and iTunes account) to sync up both an AT&T iPhone AND a Verizon iPad? [more inside]
posted by Rewind on Dec 27, 2011 - 5 answers

Ported from AT&T to VZW, having problems

Major weird issues porting lines (iPhone to iPhone) from AT&T to Verizon. Please halp! [more inside]
posted by radioamy on Dec 2, 2011 - 6 answers

Need a cordless phone to work with AT&T Uverse

I'm trying to find a simple cordless phone that will work with AT&T Uverse. I haven't had a land line, VOIP or cable in ages so I have no idea what I'm doing. [more inside]
posted by desjardins on Nov 7, 2011 - 4 answers

Help me be somewhat out of touch.

I don't want any access to email when I am on vacation this year. However, I do need cellphone access. I am currently using an AT&T iPhone 4. Can use the iPhone 4 micro sim card (with an adapter) in a GoPhone? Barring that, what is the most featureless AT&T phone I can put my iPhone 4 sim in (including ones I can buy used). Thanks!
posted by 4ster on Jun 5, 2011 - 11 answers

Should I jump ship from AT&T DSL to Charter Internet?

Should I jump ship from AT&T DSL to Charter Internet, and if so, what should I be aware of? [more inside]
posted by entropicamericana on Mar 9, 2011 - 10 answers

Free iPhone! Now what?

My girlfriend got a used iPhone for her birthday! Now what? [more inside]
posted by saladin on Dec 2, 2010 - 4 answers

I got ripped off by an authorized agent of AT&T.

Any suggestions on what I can do if I have a complaint on an authorized agent of AT&T Wireless? [more inside]
posted by hazyspring on Oct 31, 2010 - 6 answers

iPad data plan + At&t compatible android + prepaid voice = ?

I hardly talk on the phone any more, when I do it's usually only a few minutes (last bill I used 60 of an available 500). So I could probably make do with a prepaid plan. However, I use data all the time; email, Google calendar, etc. Now many people out there have put the iPad data plan to use in assorted Android phones, granted that was before the AT&T unlimited cutoff. But has anyone done it after? Split voice and data to two devices? Is the slight hassle worth it? I'd use google voice to direct calls and such, wifi at work, home, many places I frequent so I'm not to worried about going over the 2 GB limit. Anyone out there with first hand experience?
posted by tropikal on Oct 18, 2010 - 5 answers

'This number has been disconnected' sounds horrible to me

I reallllly don't want to change my phone number, but it would be nice to be able to use my cell phone from home... [more inside]
posted by Tandem Affinity on Sep 30, 2010 - 14 answers

Verizon+VerizonFamily->AT&TFamily

Walk me through this complicated transfer of two separate Verizon phone numbers onto an AT&T family plan. [more inside]
posted by billtron on Sep 27, 2010 - 8 answers

iPhone 4.0 software- not so exciting after all

iphone 4.0 erased my sim card?! Help! [more inside]
posted by dogmom on Jun 22, 2010 - 7 answers

Where to Pre-Order the New iPhone 4

I'm planning on pre-ordering the new iphone tomorrow. I'm eligible for the AT&T upgrade plan. Is there a price difference between ordering it at an AT&T store versus an Apple store? I thought is was the same in terms of price, but a friend recently told me the discount was larger at the AT&T store. Thanks for the help!
posted by leecohen on Jun 14, 2010 - 6 answers

Could I transfer my iPhone from AT&T to a carrier in France if I move?

Could I transfer my iPhone from AT&T to a carrier in France if I move? [more inside]
posted by scazza on May 28, 2010 - 13 answers

HOW high-speed Internet?

How fast do I need my Internet connection to be? [more inside]
posted by escabeche on May 19, 2010 - 29 answers

Lowest price for: Comedy Central + ISP = ATT U-Verse, Comcast, Dish+DSL, or ???

TV + ISP filter: Which is the cheapest way to get Comedy Central and a reasonably fast internet connection in Benicia, CA (Bay Area): Comcast??? ATT U-Verse??? DishNetwork/DirectTV + DSL??? Something else??? [more inside]
posted by unclezeb on Mar 13, 2010 - 3 answers

Can I use an iPhone with no data plan?

Using an iPhone with ATT; no data plan? [more inside]
posted by ptsampras14 on Jan 22, 2010 - 17 answers

Feasibility of a ridiculous texting prank?

What is the potential risk, and legality, of my idea for a prank: sending the entirety of Romeo and Juliet in text messages to a friend. [more inside]
posted by Askiba on Nov 25, 2009 - 33 answers

So just how much data does AT&T consider 'unlimited'?

I am in the hospital using the AT&T non-smartphone unlimited data plan like it is going out of style. My only link to the outside, and I have been transferring a lot of data... a LOT of data. Sooooo.... at what point does Ma Bell flip out, and how does this manifest?
posted by juliewhite on Aug 10, 2009 - 9 answers

Can you hear me now? NO I CANNOT BECAUSE I HAVE A TRACFONE.

Please hope me! The Tracfone I just bought to replace a broken AT&T phone will only allow emergency calls. [more inside]
posted by headnsouth on Aug 8, 2009 - 13 answers

DirecTV, DishNetwork or uVerse?

Dish Network, DirecTV or uVerse? [more inside]
posted by tippiedog on Jun 30, 2009 - 16 answers

iPhone Swapping: A SIM is a SIM is a SIM?

Two iPhones, a 2G and a 3G, on a family plan. Adding a third, a 3GS. Can I just swap the SIM cards to get the phone numbers onto the devices I want them on, or does AT&T need to get involved? [more inside]
posted by pzarquon on Jun 11, 2009 - 13 answers

I can't hear you, now.

My cell phone has suddenly lost all reception despite being otherwise fully functional. Is there any way to restore it? [more inside]
posted by digitaldraco on Apr 16, 2009 - 9 answers

Add an iPhone line

Will AT&T let you add an iPhone to a FamilyTalk plan, where the main phone is not an iPhone? [more inside]
posted by Amby72 on Feb 24, 2009 - 6 answers

Down for everyone or just me?

Okay -- does AT&T's DSL service even HAVE a tech support website where I can download drivers or research whether there are service outages or other service advisories in my area? [more inside]
posted by EmpressCallipygos on Feb 3, 2009 - 9 answers

Can I get my iPhone to work on the T-Mobile network?

What is involved in "unlocking" an iPhone 3G? Is this even legal? [more inside]
posted by junipero on Dec 31, 2008 - 15 answers

How can I get a good deal on a replacement for my wife's busted Pantech C3b AT&T cell phone?

How can I get a good deal on a replacement for my wife's busted Pantech C3b AT&T cell phone? [more inside]
posted by braveterry on Oct 21, 2008 - 5 answers

Hi, I'm from AT&T & I'm here to help you. Right.

I'm considering upgrading my internet service. I currently have basic DSL from AT&T bundled with a landline. Today a couple of guys with "AT&T uverse solutions provider" ID's came to the door and want to sell me this Uverse service. I'm suspicious. [more inside]
posted by pjern on Aug 20, 2008 - 10 answers

Help me choose a cell phone (AT&T)

What cell phone should I buy? I have AT&T. I had a Blackberry Pearl, and it just broke. I have not been that happy with it, so am considering getting a new phone. Text messaging is the feature I use most, aside from the actual phone. [more inside]
posted by hazyspring on Jan 21, 2008 - 13 answers

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