My Applecare for my Macbook Pro will expire in a month. I haven't used it for anything save a replacement charger, but I'm wondering whether there are any diagnostic tests or lists of common problems I can check against to see whether there are any repairs I should ask for. It's totally fine if the answer is a simple "no" - I understand for hardware, if it doesn't fail right out of the box or in the first few uses, it's probably fine. I just want to double check!
I need a new laptop. Replacing my old MacBook Pro. Considering a MacBook Air. Details inside. [more inside]
Macbook Pro (13", mid-2012) has been freezing and shutting down, and then sometimes not booting back up. Apparently it's an issue with either RAM or logic board. I have warranty but I'm in remote-ish Canada so Apple can't really help. Help! [more inside]
Resumé filter: how do you tailor your resumé when you're applying to a job in which you have relevant (self-taught) skills, but no prior work experience in the field? [more inside]
Is AppleCare worth getting for a refurbished iMac? [more inside]
How to buy a Mac laptop on the cheap? And when? [more inside]
I am interested in working for Apple as an AppleCare At-Home Advisor. Although the position works from home, the job description states that you must live within 100 miles of certain US cities (e.g. SLC, Columbus)
Do they ever hire anyone outside those cities?
Any other ideas for jobs supporting Apple products from home? If it matters, I'm in Pittsburgh, and I'm not a student.
I bought my beloved 13" MacBook Pro in mid-2009 and the AppleCare is set to expire in a few months. Thankfully, it still runs great. What would you recommend I do with it? [more inside]
Say I have an iPad. I decide not to get AppleCare, but I do get an extended warranty using my AMEX card. If my iPad has a problem at the 13 month mark (aka 1 month after the factory warranty expires) and needs to be replaced (which the Apple Store often will do for you), how do I invoke the AMEX card extended warranty so I don't have to pay for the refurbished replacement? [more inside]
I have a potentially rather silly question about Applecare as I purchase a new Macbook Pro. [more inside]
How do I get someone who bought and paid for something I sold them on eBay to actually take possession of their goods? [more inside]
When trying to get a Macbook repaired, how is the BEST WAY to make a stink without being an asshole? [more inside]
Will Apple service my iPhone 'out of warranty' if it has been repaired with a 3rd party part? (Complicated circumstances within.) [more inside]
My 9 month old Macbook Pro flashed the gray screen of death. Is there any way to recover the data? [more inside]
Will Apple Care if I'm using Linux? [more inside]
The graphics card in my macbook pro failed, which happens at a "higher than normal"
rate. Apple agrees that's the problem. Still, they want me to leave my hard drive in the computer when I give it to them for repairs. How diligent are they about protecting your data from theft and ill-use? If data on your hard drive somehow gets set free while visiting apple-land, it doesn't violate the Applecare terms of service
(pdf). "[apple is not liable for...]
the failure to maintain the confidentiality of data" (section 4). In section 7f, "You agree that any information or data disclosed to Apple under this Plan is not confidential." My hard drive is backed up, but I don't want to risk someone having access to all my personal info. Should I put up a fight? [more inside]
I now own a MacBook Pro 17". And now I have some questions relating to MacOS and Windows 7, hardware upgrades and getting Applecare-on-the-cheap. [more inside]
Should I get my aging, computer-clumsy mother an iMac, or just buy her a bigger screen for her Windows machine? [more inside]
What's the Bay Area equivalent of TekServe
? [more inside]
My PowerBook G4 17in, with the dreaded W85 serial number is displaying (or rather not) a white 1.25in vertical block down the left side. [more inside]
MacFilter: Question regarding servicing and Apple Authorised Service Partners [more inside]
How can I get Apple to REALLY fix my computer? (Previously)
Two, almost certainly related problems:
My MacBook has taken to turning itself off while still showing as having a high battery charge. It has turned itself off while showing it at 36 minutes of battery time left.
says that my current battery capacity is only at 54% of the original. Anything I can or should do about this? [more inside]
How best to purchase a Mac for a German friend visiting the US? [more inside]
My problem with my Apple remote is just getting weirder [more inside]
My apartment was burgled and my Macbook was stolen. Can I transfer my old AppleCare account and iTunes library (or at least iTunes purchases) to a new Macbook? [more inside]
Spilled milk in my MacBook's keyboard, and the technician at Apple suggested I bend the rules to get it fixed or replaced. What does my warranty cover, anyway? [more inside]
I'm disappointed with the service I'm getting from an Apple authorised repair centre. Where do I go from here? [more inside]
Is the AppleCare Protection Plan a "make-it-or-break-it" add-on when purchasing an Apple laptop? Even one that gets low usage? [more inside]
the optical drive in my powerbook G4 has separated, sayeth the genuis, but i didn't buy applecare for my now 19-month old computer. there seem to be a few options, but i don't know which to try. advice, please! [more inside]
Where to send Macbook Pro for hard drive upgrade? [more inside]
Stolen ibook, email from Apple about recent call to Apple Support...think I have a chance? [more inside]
It was failing, but now it's not? Wednesday morning, I woke up to my Powerbook stalling. I got the beachball of doom when I tried to log in from sleep and it lasted 20 minutes, so I powered off and rebooted. On reboot, it took 30 minutes plus to load to the desktop, and my desktop icons didn't appear. I held the book to my ear and heard it -- yes, the "click of death." [more inside]
My 13-month-old MacBook Pro broke. Can you guess? Yeah, the AppleCare warranty had just expired. The fan made a horrible "playing card in the bicycle tire spokes" sound for about 60 seconds, then stopped forever. [more inside]
Upgrading RAM on my MBP: 3rd party RAM and warranty issues [more inside]
Macbook (not Pro) hissing at me and crackling at mewhen I open it. What should I do? [more inside]
Refurbished Mac: Good idea? Bad idea? [more inside]
One of my G4 iBook's hinges has a crack and it's spreading. Should I be worried? Is there likely to be any hassle getting it fixed under warranty? [more inside]
Is Apple Care worth the money in the UK? [more inside]
I'm buying my wife a MacBook. Should I also buy AppleCare?
Should I try to get my MacBook Pro fixed through Applecare, even though I broke it myself? Has anyone heard of Apple allowing you to trade-in and upgrade? [more inside]
iBook trackpad problems: after cleaning with a barely damp cloth, my trackpad is all jumpy. Reboots and trying to "massage" the trackpad haven't helped. Any other home remedies for this? [more inside]
Will I be at any disadvantage if I buy the most basic of the Macbooks? What would I NOT be able to do that I might have to do? This would be my first laptop, I'm on a limited budget (less than $1300), and I live both inside and outside the United States, so I have a few (sub-)questions. [more inside]
Death of an iBook. A couple hours ago, in the exact instant that I pushed the button to turn off my iBook G4, the iBook made a weird sound, its power was cut out immediately and abruptly went dead in a split-second (instead of the usual, slower process). It doesn't restart. It doesn't. Batteries are OK, by the way. Two questions: how bad is it, is it just electrical or the hard disk has been damaged as well? Also, I have put a lot of expensive software (Photoshop CS, Toast Titanium, Office, etc) in it. I still have the cd's and serial numbers, will I be able to reinstall them when the iBook's been fixed? It is still under guarantee, it's 7 months old. (more inside) [more inside]
So I've had an Apple G5 for exactly 1 year and a week. My warranty ran out 5 days ago and of course my computer died yesterday. What to do? (MI) [more inside]
I'm thinking about buying a Thinkpad (work related) and wanted to know if anyone had any experience with IBM's "depot repair" warranty option. Worth the extra money, or not so much? Also, does anyone know if you can purchase an extended warranty after you've purchased the laptop and used it for a while? Or, put more succinctly; "How does IBM's warranty program compare with Applecare?"