I got a new job (cool!) but have to turn in my MacBook Air from old job (oh well). Since I also used as my primary laptop for personal stuff, like banking and Facebook, it also has a ton of personal data on it. (I plan to buy my own laptop for next job. And no, I did not look at naughty stuff on it -- I do have a tablet.) The company wants the programs already installed left on the computer, which is reasonable -- so leave Photoshop and Word installed -- but I want to clear off any personal data. Is there a good way to scrub an Apple computer while leaving programs behind? Right now you could go to Twitter on my browser and log into my personal account without a problem. (I realize I can just Clear History on browsers, but also looking for deeper scrub, such as WiFi passwords and stuff on keychains).
posted by Peemster
on Aug 29, 2014 -
I bought my very first mac yesterday - an iMac. Very excited!!!! I went through the start up screens where it offered to automagically transfer my files from my 5 year old sony vaio laptop, sitting in the same room. I am normally skeptical but decided to exercise blind faith and let it do it's thing. When it starting the transferring/migrating sequence, it said 40 hours left. Should I have done something different/better and why didn't it warn me? [more inside]
posted by happytaco
on Aug 13, 2014 -
I want to make a beet slaw for adding to lettuce-based salad. The thing is, I'm unlikely to eat it all immediately, so I want to make a bunch, put it in a jar in the fridge and consume it over a period of weeks. I want to do this without dying of food poisoning, mold eating, or fermented beet alcohol poisoning. [more inside]
posted by If only I had a penguin...
on Jul 28, 2014 -
Just wondering if I should be doing more to protect my Apple Products for viruses and malware, etc. Should I be more proactive? [more inside]
posted by dbirchum
on Jul 2, 2014 -
The OS X GUI—but only the GUI—has stopped accepting my password. Any
password. [more inside]
posted by Zozo
on Jun 11, 2014 -
A while ago I was gifted a few shares of AAPL stock. They were – and still are – on paper certificates. I don't have a brokerage or anything. Today that stock split 7-for-1. Do I need to do anything now? You can assume I know pretty much nothing about this stuff. Thank you!
posted by churl
on Jun 9, 2014 -
Apple iMac A1225 desktop computers from 2008 came with the notoriously unreliable Nvidia 8800GS graphics card that burns out and turns the iMacs into bricks.
Getting a new Nvidia 8800GS graphics card costs about $650 for the part. Getting a used one on costs about $300. Is there a cheap alternative -- something that costs, say, $50?
As I understand it, the only alternative is the ATI 4850, which go for about $300 used. Yet I find it hard to believe that there are no other graphics card options.
posted by Eiwalker
on Jun 4, 2014 -
Looking for a recommendation for a LONG (6 feet) Apple Certified Lightening Cable that works works to charge my iPad. [more inside]
posted by dbirchum
on Jun 2, 2014 -
I want to make and receive calls when I'm driving, but I want to do it as safely
as possible. I've tried two different Bluetooth devices, and they were both terrible. [more inside]
posted by akk2014
on May 24, 2014 -
For online purchases delivered to an Apple Store for in-store pickup, does Apple's 14-day 'buyer's remorse' return period begin 1) at the order date, 2) at the date the item becomes available in-store, or 3) at the date of actual pickup? I'm somehow failing to get a clear answer through internet searches. [more inside]
posted by scarylarry
on May 16, 2014 -
I have a 2011 Macbook Pro, 15", a1286. recently, when i turn on the computer the wifi works for maybe one minute, then even though the airport signal stays strong, i can't connect to anything.
I ordered a used wifi card off of ebay, and the same thing happens. so i'm guessing it's not the wifi card, but the flex cable, the antenna, a software bug, or (worst of all worlds) the logic board itself.
I ordered a new flex cable, and i hope that fixes the issue. If it doesn't, has anyone else had this problem before, and would recommend anything? If it's not the cable i really hope it's a software bug. I'd hate to replace the logic board, otherwise known as "buying a new computer"
posted by camdan
on May 10, 2014 -
I am looking for help identifying a Macintosh computer I used in the late 90s (details inside...no pictures). [more inside]
posted by dbirchum
on Feb 24, 2014 -
I have a no-contract plan at Virgin Mobile USA, which I like because it is so cheap ($35/month for unlimited data and enough calling). The downside of cheap and no-contract is expensive phones. However, I just lost my Android phone and would like to switch back to iPhone. My options at Virgin are iPhone 4, for $200, iPhone 4s, for $314, or iPhone 5, for more than I want to pay really. How to decide? [more inside]
posted by toomuchkatherine
on Dec 27, 2013 -
I have an Airport Express base station - the older one not new (around 2009) version. Recently got a new iMac with with latest version of OSx and no longer see the the option under the sound button (top right corner of screen) to choose to either play with local speakers or speakers (or both) associated Airport Express base. When I go to settings - sound - output, I can see the the local speakers and the Airport Express but it says the selected device (Express) has no output controls. It used to be an option with any playback on any application. How to remedy? I can use my iphone (using iOS 6 not 7) to play on the airport express speakers. The only thing that seems to pickup the base is Itunes but other programs are not picking it up and I use Pandora, Spotify, Rhapsody, etc.. If I manually go in under the settings - sound - output I can click on Airport Express and it will play but not both sets of speakers. We like whole house music.
posted by lasamana
on Dec 4, 2013 -
Just curious if I should use the iCloud? Will it make things complicated for me? Make it easier? Do I need it? Am I using it already?? [more inside]
posted by dbirchum
on Nov 27, 2013 -
We have five aluminum 30" Apple Cinema displays at the office. They are slowly going dim. I don't want to trash them. How can they be fixed? [more inside]
posted by Mei's lost sandal
on Nov 24, 2013 -
I purchased an iPad (3rd generation) with AT&T SIM in Dallas in 2012. I am now living in Philippines and would like to use the device's comms capability with a Philipppines carrier. However, I have tried simply switching the AT&T SIM with one from the Philippines carrier, GLOBE. [more inside]
posted by lometogo
on Nov 17, 2013 -
In spring of 2014 I will be getting an iPhone 5S. I cannot figure out how to get a plan that includes tethering so I can generate wifi for my non-cellular iPad mini. What will I need to do to activate that during my order (I am switching from Verizon to AT&T) and how do I find out how much it will cost in addition to my unlimited talk/text plus XGB of data? I have already contacted customer support and they have given me the same unhelpful stuff that's on the AT&T website.
posted by These Birds of a Feather
on Nov 16, 2013 -
Have looked up what seems like every bit of help for iMessage, but can't get it to work for us. Situation is:
I have an iphone 4GS, latest iOS. iMessage is now working, on my own apple account (firstname.lastname@example.org). Have sim with texts and data included.
Husband has my old iPhone 3GS, updated software, iMessage will not work. Is on another apple account (email@example.com). Has sim with texts and data included, same network as mine.
Bought my son an iPod touch 4th gen, iMessage will not work. On his own apple account (firstname.lastname@example.org) [more inside]
posted by Megami
on Sep 26, 2013 -
I forgot that my Apple Magic Mouse was in my front jeans pocket, and it went through the washing machine. Strangely, it still works fine, even with the same batteries. I admit I'm impressed. BUT... [more inside]
posted by rensar
on Sep 24, 2013 -
I have accepted an offer on a MacBook air I sold on Craiglist. I am ready to take this to the buyer. I can't get the damn thing to forget my network password. Need to do this ASAP so I can hand it over. [more inside]
posted by instead of three wishes
on Sep 15, 2013 -
I have an ATV2. It asks me to turn on home sharing. I do. ATV insists that i turn on home sharing. It worked in my previous location excepting a few times, where I just unplugged the router and ATV and replugged back in. It worked here on initial setup the first try but a few days later this whole stuff happens. It worked again only after I did a complete factory reset. I have read many of the threads online and perhaps it is a bit of daftness on my part. This previous thread on mefi
helped the gentleman with his question. I didn't actually understand it very well. I have an iMac running Snow Leopard. The ATV does connect
to Netflix and all other things. Just not my computer. [more inside]
posted by snap_dragon
on Sep 9, 2013 -
I took a bunch of photos with my iPhone held horizontally, which when imported into iPhoto are now upside down. Last time I did this, and I rotated the photos in iPhoto, the photos then appear upside down when viewing them on the iPhone. Is there any way to get the iPhone to agree with iPhoto on which way is up? Or do I have to create duplicate photos and rotate one so that at least one version is properly viewable on each device? (Also, does anyone have a good trick for remembering what the right position is for the camera eye when holding the iPhone sideways so I don't do this again?)
posted by oh yeah!
on Sep 7, 2013 -
Any hacks to force an Apple device to accept a 7-character wifi password? [more inside]
posted by Opal
on Aug 28, 2013 -
My early-2007 Macbook Pro is still going strong, besides the fact that it gets very hot and that the battery is kaput. The biggest problem I have with it is that the OS (v.10.5.8) is far enough out of date that I can't update most of my software, and have a hard time acquiring new software. Is it worthwhile to upgrade to the latest version of OS X, or would I be better of just springing for a new mac? [more inside]
posted by scarylarry
on Jul 20, 2013 -
This morning I heard a story on NPR that the first ever Apple desktop computer is being auctioned at $600,000ish! I own a PB540c, the first laptop Apple ever made (yes I'm that old and yes I've been an Apple supporter that long). I keep dragging the dang thing around with me, mostly for nostalgic reasons, I think.
So now I'm facing yet another move, and was cleaning out my office. I looked at that old laptop and wondered: should I take it with me again? Maybe it will be worth something one day?
Truthfully, I'm a minimalist and don't like a lot of "stuff." But somehow I can't seem to part with this useless piece of grey plastic and funky old computer parts. Do you think Apple's PB540c will ever have any value, or should I just chuck it alright already? And get over it.
posted by zagyzebra
on Jul 8, 2013 -
My old (10+ years) Apple PowerBook G4 won't shut down properly. When I click the apple icon and then click 'shut down' and 'shut down now' (or rather their Dutch-language equivalents), it will remove all icons and other elements from the desktop except the desktop background, and it will darken the background, but it won't shut down. Eventually the screen goes black, but something (a fan?) keeps audibly running. It won't start up in this state. If I unplug it, wait until every activity has died down and the computer doesn't make any sound anymore, plug it back in and wait until the battery has fully loaded again, it will start up as usual. [more inside]
posted by rjs
on Jun 16, 2013 -
I wrote a polite email to an App seller advising him I would be posting a 1-star review of his app on Apple's App Store. He replied, "Electronic postings of defamation, libel and slander are now well covered under English and European law. My litigation solicitors are [redacted] of London, who have looked after my interests for over twenty years now, nor have ever lost me a case, from individuals to a nation-state. Put up any post and it'll cost you several thousand pounds for each day it stays up; I do hope I make clear..."
Can he do this, can I reliably protect myself, and has he violated any Terms and Conditions as a seller on the App Store? Specific reference to English and European Law and Apple App Store Terms and Conditions would be very helpful. Thank you.
posted by falcon
on Jun 4, 2013 -
Greetings - I "inherited" a MacBook Pro last year. It was a Apple MacBook Pro Core 2 Duo 2.4Ghz from Spring 2008. So it was 4 years old when I got it and I was told that the battery was dead and as long as I kept it plugged in, it worked fine, however, I would need a new one. So last year, I purchased a new battery and installed it.
However, I am still noticing that the battery life is horrible. It seems like when I am using it to type a document or check emails and surf the web, etc, I literally can watch the battery drain. I would assume that it might hold a charge of about an hour and a half maybe?
Is there any way I can "test" it to see what my actual battery life if? To ensure there isn't something else going on? Any suggestions would be helpful. Thanks,
posted by dbirchum
on May 3, 2013 -
Reinstalled Snow Leopard but ejected my external drive before this. Then, when done, plugged back in via USB as my usual custom....and Time Machine still shows up, but the External Seagate drive does not. I made sure that in Finder/Preferences that the external disc box as others was checked. I tried a different cord, and different port. I opened up Disc Utility and the External HD's partioned Time Machine is available but the other part, now renamed something else (a default name from manufacturer?) is greyed out and I cannot touch it.
Any thoughts? Should i now go to the boot disc of Snow Leopard? Not sure why TM shows but the rest does not.
posted by chicaboom
on Mar 31, 2013 -
Need some iPhone games that are as engrossing as Civilization, SimCity, and Age of Empires. (Yes, I already have Civilization Revolution and SimCity DLX.) [more inside]
posted by Afroblanco
on Mar 28, 2013 -
I have a late 2008 MBP, 8GB RAM, with an SSD, running Lion without problems. Should I upgrade to Mountain Lion right now? Have the battery life and other issues been resolved? I'd like to upgrade because I've finally encountered a program that requires Mountain Lion and I'd like to use it. [more inside]
posted by michaelh
on Mar 18, 2013 -
I've retired my old Windows laptop and sprung for a new Mac Pro Retina with a 13.3 screen. It is gorgeous and fast. But my experience with Apple is limited to using an Itouch and Ipad 2. Is there a great detailed Pro Retina for Dummies guide, or especially great website for navigating what this machine can do? And what apps or tricks or tips would be especially helpful to install or learn as I explore this machine? Many thanks, all you Mac users.
posted by bearwife
on Mar 12, 2013 -
MPB late 2011, Thunderbolt native running 10.8.2 will not light up Thunderbolt display I bought today at the Apple Store. [more inside]
posted by digitalprimate
on Feb 24, 2013 -
So, I've made the fatal mistake of performing several upgrades at once, and I could do with some advice on where to go now... is my problem with charging time and battery life my new SSDs, my new OS, or something else entirely? Generic snowflake details to follow: [more inside]
posted by running order squabble fest
on Feb 24, 2013 -
I was having trouble with my iMac computer lagging and one of the things I did was restart in Safe mode (holding down shift). It now seems to be ok. I also have mediocre vision so have resolution at 1280 x 800 as my usual preference. The Issue: since the safe boot, Chrome pages go to a white screen after a few seconds on most sites such as Facebook and Amazon among others. I see old posts on Google but no real fixes. I looked at many google help links like this
among others. Has anybody else had this problem? (Chrome does this when I change the view back to a more usual setting like 1344 x 840, for example. Any thoughts?
posted by chicaboom
on Feb 23, 2013 -
Where can I find a good, clear explanation of the functions of iTunes and its offshoots (the App Store, Music, Podcasts, iTunesU, etc.) and how to use them correctly? [more inside]
posted by not.so.hip
on Feb 19, 2013 -
I have an older MacBook I use when travelling (four or five times a year), and then the odd occasion when I am away from my office desktop. The battery on the MacBook died a few months ago, and I am guessing partially because I haven't been using it frequently enough. I am hesitant to replace the battery, figuring the same thing will happen again, is that right? Is there a downside to not having a working battery on the computer itself? And lastly, is there a problem with leaving the dead battery in the computer?
posted by nanook
on Feb 15, 2013 -
Time for a new (to me) laptop! I know this isn't that complicated, but I hate computer shopping. Please give me your wise advice on what to get and where to get it. [more inside]
posted by aka burlap
on Feb 11, 2013 -
I'm in the final stages of my PhD and writing up my dissertation. The prospect of losing my analysis and written work is petrifying. Can iCloud be used to save documents like an external hard drive? [more inside]
posted by DorothySmith
on Jan 29, 2013 -
Macbook Pro, running 10.6.8 seems to render any USB flash drive unreadable, be it new or used. [more inside]
posted by tim_in_oz
on Jan 14, 2013 -
My old PC laptop runs perfectly as do any tablets on my apt public wi-fi. The iMac computer (Snow Leopard), slows to a halt and won't get to pages after a few times. I have done several things such as reset PRAM, gone to /Library/Preferences and moved all the files in the System Configuration folder to the Trash, and restarted Mac...The second bit helped for a week and now it is doing it again, no matter what browser. MacKeeper says the computer is alright, and airport utility just tells me I am connected to the internet. (I've done the reconnecting and assistant and diagnostics but nada...) I cannot figure this out and I have scoured the net. If somebody was downloading a ton on it, I would at least understand but any other devices work fine. My husband wants throw it out the window. Any ideas?
posted by chicaboom
on Jan 4, 2013 -
I just got a friend's ancient Mac with a copy of HyperCard 2.4 on it, and I've gone through the tutorial but I can't figure out how to actually make stacks and write scripts. Anyone know where I can find the HyperCard reference manual or a good tutorial? (I'd prefer the manual.)
posted by glass origami robot
on Dec 30, 2012 -