How do I get hired by an airline to work in customer service? I want to know what level of education and experience I need, what their ideal applicant looks like, and any pros and cons of the job. [more inside]
Going to Japan in October and the tickets I'm looking at offer me one of three US airports to transit through. Which to choose? [more inside]
How early should two people who will not check baggage arrive at JFK airport for an 8:00 AM flight to Barbados (BGI)? [more inside]
I just got a text alert from the airline that my 8:40pm flight (it's 3:30pm now) has been delayed until 10:20pm. Should I go to the airport in time for the 8:40 departure, or can I get there an hour and a half later?
Take a look at my flight plan, will I make my connecting flight? [more inside]
The Great Blizzard of Christmas 2010 has severely derailed my plans (love snow as I do). I was supposed to fly from Newark to Hong Kong on Dec. 26th at 3:30, arrive in HK at 8:30pm Dec 27th, then fly Air Asia Hong Kong-Bangkok on the morning of Dec. 28th with a connecting flight immediately following from Bangkok - Luang Prabang, Laos. Newark is supposed to get a foot plus of snow tomorrow. I am feeling a little screwed. Is anyone out there skilled at making the best of this kind of situation? I've never dealt with it before, and have spent the last eight hours trying to make something work. Details below. [more inside]
I'm a U.S. citizen flying from NYC to Canada via Houston: in which airport will I do immigration and customs? [more inside]
My wife's stuck in the Atlanta airport due to a missed flight (weather-related) and now the airport's closed (weather-related). Looks like she won't get a flight here to Tampa until 7:00 am. I hate that she's going to have such a miserable night. What can I do to make her more comfortable? [more inside]
According to aa.com, my flight departure this morning is delayed by an hour. I haven't left the house yet. How big a risk is it, though, to show up to the airport an hour later than I had planned? Do they ever "move up" a delay, thinking that it is convenient to the people already waiting? If so, what is the point of showing me that it is delayed?
I left my iPod in the seat pocket on a flight from SFO to IAD (I changed planes and went on to ROC) yesterday. I've made some attempts to locate it, but with the holiday travel and the huge backup due to Denver being closed, I'm having little success. I'm jumping through the hoops with the airport and airline, but having a tough time due to the heavy traveler volume. Has anyone else lost an item by leaving it in the seat pocket and got it returned? Any tips?
Airport security, transfer in London. Will I have problems? [more inside]
Unpacking from a recent flight back to the U.S. from abroad, I just noticed that a few things were missing from my checked baggage (a pair of high-quality outdoor jackets). I'm wondering which avenue of renumeration would be the best to pursue - the airline (Continental), my renter's insurance policy, even the TSA - and how? [more inside]