Will Southwest Airlines count my messenger bag as a "personal type item" or as another carry-on item? [more inside]
posted on Jan 17, 2008 - 14 answers

Camera and equipment stolen from luggage on UA, anything that can be done? [more inside]
posted on Oct 9, 2006 - 10 answers

My sister had the worst travel experience the other day, resulting in an airline losing her carry-on bag. Her carry-on! She's been playing mad phone-tag with ambivalent airline personnel, but I'm wondering if anyone has any experience or advice that would help her. [mi, natch]
posted on Dec 24, 2004 - 13 answers

One of the airlines I flew yesterday lost my bag. Best practices for getting it back?
posted on Dec 24, 2004 - 3 answers