An airline recently lost my bag and, after some prompting, gave up and paid compensation. Now, about six weeks later, a totally unrelated airline found my bag and has returned it. Err, what next? [more inside]
I booked a couple tickets from New York City JFK to Columbus Ohio for 11/17 with AA for my parents. I just found out they may be coming from New York to Columbus any day other than 11/17. AA change fee is 200 plus the difference. That's sooooo high on these 280*2 tickets. Any idea of how to change the ticket to get the minimum change fee?? Thank you! Plus, AA never sent me confirmation number via email or phone. I called today to confirm the purchase. Not sure if that's gonna help my case.
Purchased 2 first class tickets from Dallas to London for 4 year old and mom. Airline could not sit them together (asked, other passengers declined to move), resulting in 10 hours with toddler-on-lap situation. Is it reasonable for the airline to compensate? If so, how to proceed? [more inside]
It looks like I'm going to be moved onto a work project that will involve some significant travel, something like one week a month. I know that the real road warriors in the audience will scoff at that amount, but this will be the first time I've traveled consistently enough that it seems worth it to figure out the details of the various rewards programs and make them work for me. So tell, me what are the best deals out there? Credit card rewards? Mileage programs? Hotel chain loyalty programs? Details inside. [more inside]
How do I get hired by an airline to work in customer service? I want to know what level of education and experience I need, what their ideal applicant looks like, and any pros and cons of the job. [more inside]
Does any airline currently or previously have a seat configuration with 3 seats on each side and 5 seats in the middle? I could have sworn I was on such a plane a few years ago, but all my searching has only yielded images of 3-4-3 layouts and the proposed 3-5-3 layout for the A380.
I'll be booking a multi-city international trip soon. For the really long trans-oceanic segments, I'd like to entertain the idea of business class, but I don't want to spend my travel budget on business class for the entire route. What is the best way to book a trip where segments A, B, D, and H are normal cattle class but C, E, and/or G want to be fancy-cattle or business class? [more inside]
What airlines would people recommend that fly out of London (LHR or LGW) to New York, Mumbai and Shanghai - my three normal destinations - and have a decent loyalty program? I've heard good things of Emirates and Etihad... any others? [more inside]
Why did I just spend 20 minutes looking at photographs of human gore? More specifically, I just looked at dozens of online images of the MH17 crash and the mangled bodies laying in the fields.(These images are not hard to find online.) I cried and felt like I was going to vomit while looking at pics of victims who fell from the sky when a missile hit their airplane, yet I kept looking for over 20 minutes. My question: What compelled me to look at these images? Is there a psychological explanation beyond the euphemism "morbid curiosity"? What part of my psyche does this activity satisfy even if no pleasure was derived from it? [more inside]
I will be taking a flight from Barcelona to Lyon, and I am an American. I plan to buy the ticket on easyJet (I have a separate set of tickets for US to Barcelona and Lyon to US). I have always used trains for intra European travel up to now. What should I know ahead of time? [more inside]
I have a multi-stop plane ticket that takes me (a US citizen) to Ho Chi Minh city by way of several other places. I am not planning to go all the way to Vietnam - I'm planning to throw away the rest of the ticket upon arrival in Rome. It's my understanding I *would* need a visa (or written approval for a visa upon arrival) if I were to go to Vietnam. Will airport check-in agents on the earlier flights want to see that I have a visa or VOA letter for Vietnam? [more inside]
I live in the UK and want to fly to Cape Town in a few months. Due to Airline Pricing™, the cheapest option is for me to take the train to Paris, fly BA back to London and then take a BA connection direct to South Africa. On the return leg, I'd like to leave at London (to avoid flying to Paris and then taking the train straight back). Can I do this? [more inside]
What is the best way to give a gift card to help pay for plane tickets for domestic US travel? It can't tie the recipient down to a particular airline and it must be a gift card, so please don't tell me to give cash. That would obviously be best.
Do you have any tips for flying with an injury or pain? What have your experiences been? [more inside]
Going to Japan in October and the tickets I'm looking at offer me one of three US airports to transit through. Which to choose? [more inside]
Has anyone done the whole book a vacation the night before? If so, how? Is it worth it? Any special snowflakes with leaving from Houston? Where do I look? [more inside]
Have you taken advantage of Southwest Airlines Customer of Size policy? Does it work like I think that it works? [more inside]
What are these called and is it possible to identify them on sites like Expedia? I'm trying to help my mother fly cross country as comfortably as possible. Many thanks.
I'm flying to Hawaii for work at the end of May (yay) and work booked my ticket for me. My four USAirways flights (Milwaukee to Phoenix and Phoenix to Hawaii and then reverse) have ZERO exit row seats available online. I even had to pay $89 for their "ChoiceSeat" on one flight because it was the *only* aisle seat available (which have no more legroom than a regular seat, just allows you to board before the rest of the passengers). At 6'6", this is troubling. I called USAirways today and was first told they had exit row seats for purchase (at roughly $90/flight) but that she was having trouble getting them to work on her system so she had to transfer me to their "online helpdesk". That person told me that there were no exit row seats available at all, full stop. I can't rebook to another flight because my arrival is being timed with other coworkers. So, are there any tips/tricks/secret handshakes I can use at the airport to try to get a seat with a little more room? I'm extremely grateful that I get to go to Hawaii on someone else's dime but am anticipating agony the whole way there and back.
So I am travelling on the flight that used to be called MH370 (now MH318) in April. Apparently its number was changed to 318 because 8 is a lucky number in China. I notice however that the plane is close to empty even at this point. Does anyone have stats or advice about why I shouldn't be worried? Does lightning ever strike twice?
The computer reservation system that airline personnel at airports use to rebook flights for customers, change seats, and so on seem markedly slower than when the customer uses the internet to pick a seat, or book or change a flight. Why is that? [more inside]
I have a Boston Terrier and would like to take him on a plane. Airline rules say Bostons are "snub-nosed" dogs that are not allowed on planes. But this particularly charming Boston is not "snub nosed" at all. His nose is not squishy. No breathing problems. He has a noble carriage! Many people think he is, in fact, some other breed. Is there any leniency in airline policy on this? (Pic inside!) [more inside]
I'm in San Antonio. I am going to be 1,454 miles short of making platinum on United Airlines at the end of the year. I'm trying to find a site or something that would allow me to find the cheapest round trip flight that would get me another 1,500 miles I could make on a single day before the year is out. Is there anything like this? [more inside]
I'm looking for low cost ideas for a carry-on bag. It's got to meet United Airline carry-on regulations (14" x 9" x 22"). Ideally, I'd like to be able to stash it under the seat, rather than overhead, since I'm small and it's hard to heft a loaded bag over my head. My son will be travelling with me, so that's not a hard and fast request-he can certainly get a bag in the overhead! Details: we're going to Signal Mountain Resort in the Grand Tetons, Wyoming beginning of September, for 6 days. Casual dress, hiking boots are what we'll be carrying with us. I am good at condensed packing, but have never tried to take a carry-on for this length of time. We'll be staying with my daughter and her husband, so we'll be able to skip a good amount of personal care stuff; we'll borrow from them, or get sample sizes when we get out there. I have not been here before, so hints and tips specific to packing for this area would be most welcome.
I took off next week (8/5 - 8/9) for a vacation. It fell through. Now I have the time off, the money saved up and no where to go. Suggestions? [more inside]
Hey! I have a long layover in Seoul (landing at Incheon, 5:20AM, departing, 4:30PM, about 11 hours) this Thursday, June 27th. Is it reasonable to head into the city (or somewhere) for food or drink or other amusement in this short span? Can you suggest a micro-itinerary that seems fun to you? I'm also interested in other options, including walking around the city with MeFites.
I realize you folks are not my doctor or my pharmacist, but maybe someone among you has been in this situation before and knows the way out. Just over a week ago I contracted an ear infection which subsequently spread to the other ear. The infection is on the wane but not yet over, but my eustachian tubes are are still gummed up, rendering me about 90% hearing-impaired at the moment. I was put on basic antibiotics (amoxycillin) last week and as of a couple of days ago, was switched to some more heavy-duty stuff (biaxin), but I am still pretty clogged up. The tricky part: in three days I have to get on a plane. [more inside]
Two days ago I bought a $1500 airline ticket through Swiss Air as a gift for my mother. This was roundtrip, from US to Switzerland and back. Things just didn't work out, and now she can't go. I called today and talked to a customer service rep and a supervisor, who informed me that I can get a whopping $12 refund. Is my only option to just keep a $1500 piece of paper? Ideally I would like a refund. I realize that the "non-refundable" part presents a problem. Side note: they should probably put that somewhere on the confirmation email or website. If not, can I sell the ticket? Give it away? Do anything besides use this as a $1500 life lesson? I'm not really interested in giving them another $250 to book with them in the next year.
I have a companion fare for US Airways. In order to use it, I have to buy a ticket by April 30 and travel by July 31. Where should I go? [more inside]
How early should two people who will not check baggage arrive at JFK airport for an 8:00 AM flight to Barbados (BGI)? [more inside]
I have always checked baggage when flying due to a large suitcase. And there is something so liberating about just dumping the bag during check-in, and then jaunting through the terminal sans baggage. Tomorrow, I am going for a short trip and could pack everything into a regulation-size wheeled suitcase and thus do carry on. Both planes (+ 1 connection), are full to capacity. Is it worth the hassle of trying to find overhead? Schlepping it through two airports? Compared to the potential of losing my bag for the duration of my trip, which recently happened? What do you do? Strategies?
I am travelling to China from Canada in the near future. I have hundreds of questions and concerns but mostly just need reassurance that I'm not forgetting anything. Bonus, what should I do for carry-on? [more inside]
When flying, I use a plastic accordion-style file portfolio to keep a number of things (listed inside) easily accessible in the seat back pocket (or other pocket in a bulkhead row). This makes taking these things out of my carry-on much easier and makes it less likely that I will forget something in the seat back pocket when I leave. It works well for document-shaped things, although the smaller more irregularly shaped things end up getting mixed up together. Is there a better solution? Or even a particular accordion-style organizer you would recommend? I am looking to get a new one. [more inside]
My sibling, mother, and I want to go to Japan (Tokyo, Mt. Fuji, and Kyoto) in late July. I am getting overwhelmed by trying to book tickets. Help! [more inside]
Does FinnAir (in your recent experience) enforce its 8kg/18lb weight limit for carry-on bags in economy class? [more inside]
I was just going over our flight info-my husband and I and our two adult daughters are flying out to Texas to my son's wedding. I just noticed that our travel agent used my younger daughter's maiden name instead of her married name (she is separated but not divorced.) The travel agent is calling me back in a bit but how screwed are we? [more inside]
Recently I went on a trip with my kid sister and each time, the pilots were men and the flight attendants were women and even while we were waiting to board, we watched the pilots and flight attendants for other airlines walk to their gates and it was always the same and she was curious and disgruntled about this, so I thought I would ask the hive mind. Are there institutional/systemic/socioeconomic reasons why the pilot/flight attendant makeup isn't proportionate to the population they serve?
Where to get a replacement end-piece for an Apple MagSafe airline adapter? [more inside]
Is there a good source of airline livery/logo history anywhere on the internet? [more inside]
Who owes what to whom for a plane ticket? [more inside]
Last minute trip: do airlines offer last-minute "leaves today" flights at rock-bottom rates to fill empty seats? [more inside]
Flight change... details inside [more inside]
Emirates Airline? [more inside]
Emergency! Does anyone know of an airline (or other option) that allows pets to fly as cargo without a certificate of health from the vet? I know there are one or two. [more inside]
Is there any recourse when an airline moves your flight earlier and earlier, eventually adding a new flight at the original time that costs much more? [more inside]
is it possible to book a cheap flight the same day you want to leave [more inside]
How likely is it that Delta Airlines will accept my slightly-oversize backpack as carry-on? [more inside]
Based on your personal experience, what is the best American airline to fly with (in terms of quality of service, comfort, customer service, etc.)?
I just got a text alert from the airline that my 8:40pm flight (it's 3:30pm now) has been delayed until 10:20pm. Should I go to the airport in time for the 8:40 departure, or can I get there an hour and a half later?
Need advice about airline tickets please: LAX to Okinawa. [more inside]