I have recently received a couple of calls from someone who identifies them self as a representative of Windows. They sound like they are calling from an Indian call center. They say that they have received error messages from my computer and are calling me to help me delete some bad files. They then asked me how old my computer was and to turn it on. I told them and turned my computer on. They then put me on hold and I freaked out, hung up and turned my computer off. A friend called me yesterday and said she is getting these calls. Is this a scam?
Where are virtualBox guest data saved in the host system? [more inside]
The pallet-dropping saga continues. After talking with various government employees, I finally got in touch with a person in code enforcement who stoically informed me that, since the business is zoned for agricultural, they are allowed to work 24 hours a day and do whatever they well please and there's not a thing we can do about it. [more inside]
So. I guess they're finally going to pry XP out of my hands after all. As long as I'm updating, I'm thinking of getting a new desktop which would be used primarily for photo editing and storage. Advice? Special snowflake stuff inside. [more inside]
What sort of window treatment should I use for a window that is right next to the adjacent wall? Here's a picture. [more inside]
I went to install Mint 16 last night (the latest version) as a dual-boot system. I have a 1.5TB disk where Windows 7 lives with Mint 12, and 2 encrypted 3TB disks. (Mint 12 is no longer bootable, BTW.) Obviously, things did not go as planned... [more inside]
My Portland, OR area condo has condensation inside the windows that causes recurring mold growth. Please help me remedy this. Pic and many details inside. [more inside]
Looking at getting new windows in our house. Replacing 20 windows, got a quote of about $22,000. Had sticker shock but then looked at details, now wondering if it's a fair price. [more inside]
I maintain a PC for a user who has dementia and who breaks the computer in short order. So I installed DeepFreeze (thanks AskMe) and it has worked great, but now they turn off the computer without shutdown so it eventually blue screens and won't boot at all. What can I do to make the system impervious to turning off without shutdown? I'd like to stay with Windows if possible for a number of unrelated reasons, though open to Linux if there is no other option assuming it can be "frozen" cfg and remote management.
Last weekend I caught up with a friend that I hadn't seen in a while as we drove to a wedding together. Over the course of swapping tales, she told me that when she was around nine years old, she was paid a small sum to record her voice to be used in the MindMaze game buried in Microsoft Encarta, but that she'd never been able to find the recording as an adult to listen to again. [more inside]
In a old old inherited MS SQL Server database, in a column named 'Image' of type TEXT we've discovered an encoded image (we assume). And even if its not critical to the work we are doing, its damnably intriguing. Can you help me crack its provenance ? [more inside]
Before building my own... does this software exist? I need to search a collection of PDF & Word files for key phrases, and dump the surrounding lines (x-m to x+n characters/lines, where x is the found phrase) into text files. I occasionally need to search a few dozen files for a few dozen data items, which usually have some identifying text nearby. This needs to be automated. Big bonus if it implements OCR, but that's not essential. Freeware, or cheapware, obviously is best. Windows-based is preferable, but I can do Linux.
How do I obtain or find the necessary files/drivers etc. to make the new O/S connect to the internet (and generally play nice from day one)? [more inside]
My dad passed away on Friday, and my mom is eager to get into his computer (Song Vaio running Windows 7) and Blackberry (Bold). Both are password protected. Is there any way to change the password on each without wiping the data? I'm fairly computer literate, and my father will have every software disk he's ever received. We also have access to his email if that helps with the Blackberry. Thanks.
Anyone have a good/safe source for a driver for the HP Laser Jet 1000 - difficulty Windows 8.1? The printer is a workhorse but my dad just "upgraded" to a new computer with 8.1 and I'd like to find him a way to use this printer. It's an ancient printer and HP long ago stopped supporting it (of course, because HP).
Hi, I have 1 keyboard, 1 mouse, and two desktop computers to use with a 3-monitor setup. I would like to know the best way to use a triple monitor setup where I can click a button and switch back and forth between desktop A and desktop B for the single keyboard/mouse and the monitors. Consolidating files onto one machine is not an option. Are there devices or hubs I could plug the keyboard/mouse/monitors and desktops into that can do this? Amazon links would be great.
I use Windows.. XP then 7 and now 8.1. I usually backup by dragging and copying to an external hard drive because, the last time I checked, the Windows backup app creates a weird huge file with a strange proprietary extension. I'd like to find a simple backup app which copies my folders and files to an external drive without compression or conversion, with the capability to do incremental backups. Recommendations?
I need to give some video files to an editor who needs a Mac-formatted drive. I only run Windows. Happy to (have my producer) pay a reasonable amount for the privilege. What are your favorite programs for this purpose?
This morning I was working on my computer, and stopped to take a break for lunch. I left my computer on--it generally goes to sleep after 10 minutes of inactivity. When I returned from lunch, my computer had unexpectedly shut down and had to be rebooted. Once it restarted, I noticed that it had updated several programs that have been prompting me for updates, like iTunes and Firefox. (I had purposefully not been updating them.) My computer requires permission from me to update programs like this, and it has never updated programs without that permission. Any thoughts as to what might have happened this time? [more inside]
Entry Point Errors... ASN1BEREncBool... MSASN1.dll... Something has clearly gone wrong with my Windows laptop, but I'm not sure what. Can you help me out? [more inside]
My Windows 7 PC (HP H8-1300z) has been working quite fine for the past 2 years but it recently began acting up and I can't figure out why. Everytime I attempt to do a copy/paste (backup) with large volume of folders from one drive to another (external) the PC freezes. The fan also randomly goes crazy for a minute or two and then stops. [more inside]
I want to buy a new desktop PC, but there is a distinct lack of resources available. What should I be looking for in a desktop machine? Please don't say "a Macintosh." [more inside]
I have DSL internet connection. But upon purchasing a new laptop this past month, and trying to work with Windows 8 - I feel that my internet connection has become very slow using the mozilla browser, or the internet explorer browser. I have tried using also the opera browser and it's still slower. I read on the internet to try to configure my computer to my adaptor connections to allow my internet speed to run faster. But there are too many forums and too many people saying to do xyz or abc. I have a DELL computer, and Windows 8, along with Windows Office professional 2013. If anyone can direct me to how to get to my control panel to configure a faster internet connection that would be greatly appreciated. One thing I read was to do a run: with Windows + R and to type in "gpedit.msc" but that command isn't recognized on my computer. Please help! Thanks in advance for any advice.
I live in a drafty old house and have recently winterized the windows using a kit from Home Depot. It works pretty well! But these bad cats really, really like to claw through the plastic. Is there a more cat-proof option?
My computer won't play a dvd using Cyberlink PowerDVD which seems to be my only option in Windows 8. I've tried turning the computer off and on again, using a different dvd, updating the program itself and the graphics driver and nothing has helped. When I put a DVD in the drive the drive makes noise, PowerDVD automatically starts, and the program displays the disc name at the top of the window. So, the program in starting up and recognizes the DVD. However, the DVD won't play and I have to forcibly shut down the program as it gets stuck. Ideas? I've also tried right-clicking on the DVD icon to get to the "Open With" command and use another player but that doesn't seem to be an option in Windows 8. Thanks!
I would like to harvest file-system activity from my operating system on an ongoing basis so that in the future I can look back on the data to see what files I was working on at a given time. I'm using windows 7. Basically something like the web history in a browser, but for my local files and applications. [more inside]
My windows live mail stopped working two days ago. When I start the program the message says "windows live mail has stopped working and will search the web for a solution." I have searched the web to find a solution and have tried what I found was suggested: going to the windows live essentials file and repairing it. I tried this three times and it still won't work. I am running what I assume is the latest version of explorer and windows live essentials 2011. Everything was fine until two days ago. For what it is worth the latest windows update version is KB2913152 as of 12-12-13. But everything worked until the 1st of January. Assuming I could download an updated version of the essentials, and assuming it would fix the problem, I am concerned about losing my contact list, as I can't get to them at the moment.
What am I doing that makes my computer suddenly read all inputs as though the Shift key were pressed, and how do I make it stop? [more inside]
This is a second-hand office computer, running Windows 7. Every time I turn it on, a box pops up asking to install C:\Windows\Installer\cb9465.msi. What is this file, what is it trying to do, and how do I make it stop? The folder C:\Windows\Installer must be hidden, because I can't see it, and Google turns up nothing for the name.
So I have been working on my house and making it energy efficient. It is now time to replace the basement windows in my split level. One double wide window needs to be replaced with one that opens to meet code, but the other three single wide windows do not. Would I be better installing glass blocks in those three, not vented, or installing either a picture, slider, or another type of insulated vinyl replacement window? If I should do a replacement window, which type should I use? [more inside]
As a long time Linux Engineer I enjoy reading about the technologies used by sites like Twitter, Facebook, Etsy, Yahoo (for things like Flickr) and other large sites to build things out to scale. I often lend a hand with Windows customers at work and it recently occurred to me that I've never seen a website or blog posts that relate to scaling on Windows. [more inside]
I'd like to like to sync bookmarks between Chrome and Firefox on a computer AND with the Android version of either Chrome or Firefox (doesn't matter which). [more inside]
The current external hard drive I have is "WD' brand that I got at best buy and I'm not happy with it. I am looking for a external hard drive that is easy to use for someone not that great with computers and I can back up my computer with it, that has the ability to be encrypted, is reliable, is ideally available locally at a place like best buy, must have a metal case, not a plastic one (the one I have now heats up and smells like burning plastic) Also bonus points if it has a fan in it. I have a PC not a mac, so it should be for a PC. Also I am not sure if I want to but one of those large external hard drives you leave attached or the smaller pocket sized one so any pro's and con's of both would be great.
I currently use approximately four+ computers with all major OS'es (Mac, Windows, Linux-Ubuntu) between work and home. Plus an Ipod Classic for portable music listening. Problem is keeping my music library up to date on all machines, or synced together. If I create a playlist, or change ratings, genre, etc. the results also aren't propagated to the other machines. On Windows and Mac I've been using Itunes but I'm not necessarily tied to it, but it does work on 2 of the 3 OS'es. Any suggestions? There are some previous similar questions, but all look several years old.
I'm a late adaptor. After much happy gaming in Windows XP (via Boot Camp on my Mac), I am finally getting around to Vista-only games like Assassin's Creed III. So it's time to take the plunge and buy a copy of Vista on eBay. But which version? 64-bit or 32-bit? Service pack 1, 2, or 3? Starter, basic, or ultimate? Home or business? As somebody who isn't well-versed in Windows to begin with, I'm finding the choice a little overwhelming. I will be using Windows exclusively for gaming and don't care about any other features. Also, note that Windows Vista is the latest Windows my 2006 Mac Pro will support, so unfortunately "Skip straight to Windows 7 or 8" isn't an option. [more inside]
Hi everyone. Sometimes I'm trying to find an obscure system or game file, and it is actually very difficult to get Windows 7 to understand that, yes, I want it to search through ALL files on a disk. [more inside]
In my line of work (doctoring), there are a lot of PDF files that I use, for example, handouts for patients, copies of guidelines, referral forms for particular clinics, etc. I'd love to be able to organize them hierarchically but also access them in a way that lets me search for keywords or tags and returns results quickly and dynamically, with the ability to easily print said PDF results. Are there any programs (for Windows) or cloud-based sites that might make this easy? Ideally it would be great to have a little search bar that could just sit on my desktop, but that would just be icing on the cake. Oh, and I've tried Mendeley - it works somewhat well for this, but it's a hassle to print files unless you open them up in Acrobat Reader or another external program.
I have a Samsung NC20 laptop that I bought 4 or 5 years ago. It runs Windows XP and has some sort of malware, IRP Hook, that AVG has found but cannot remove. In addition, it runs significantly slower than I would like, and cannot play most videos at all--the sound plays fine, but the image just staggers and jumps. [more inside]
I have an awkward window and I don't know what to do with it in terms of covering it up. It's in a baby's room. Please help. [more inside]
I have an Apple MacBook Pro Retina display with NVIDIA GeForce GT 750M I use Parallels Desktop 9 for Mac and I installed Microsoft Windows 8.1 Pro with success, however windows does not recognize that I have nvidia installed in my system. My question is: How to let Parallels Desktop 9 to enable NVIDIA work in windows 8.1 pro? If it does not support it, what other tools or software to make nvidia work in windows 8.1 pro? Thank you.
I've been tasked to find a solution for the following: We make software for different kinds of machines. The machines are all controlled from Windows PCs connected to each machine individually. Every developer who has to test something copies their newly built software on a flash drive, walks out to the lab, makes a backup of what was running on the PC connected to that particular machine, puts in their own software, runs the tests, and in the end copies everything back like it was before. [more inside]
I'm having problems with microsoft synctoy and would like advice on how to troubleshoot it or find an alternative. [more inside]
How best to get Windows 7 on a new laptop? [more inside]
I have a Samsung Galaxy Nexus and I'm trying to install drivers other than the ones Windows 7 auto-installs. I've unchecked auto-install drivers, but from the googling I've done it appears this solution only prevents Windows from downloading drivers. It will still auto-install ones previously existing on the computer. [more inside]
Is there a way to open a specific bookmark in Chrome using a hotkey (e.g., Alt-1)? I do not want to use a bookmark keyword or Windows shortcut's shortcut keys. I've found some extensions, more inside, but each has some sort of limitation. [more inside]
Running Windows 7 in VMware Fusion on OS X Mountain Lion. Is there a way to remap my right alt/option key so that it behaves like a right ctrl key in Windows, especially in Office? In other words, can I remap my Mac right command key to be an alt key in Windows and the Mac right alt/option key to be a ctrl key? [more inside]
Is there a way to transfer files using the remote PC app in windows 8.1? If not, what is the best way to transfer files flawlessly and fast? Thank you. [more inside]
I upgraded my Samsung laptop to Windows 8.1. It is now stuck in a reboot loop. I cannot enter recovery mode. How can I fix this? [more inside]
Windows DVD Maker squishes 16:9 videos to 4:3. Please make it stop. [more inside]
How can I use an old laptop and a MyBook NAS drive to develop a music setup suitable for my modest needs? [more inside]