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Should I ask Ting Inc. for a new phone?

I just got a refurbished Nexus S from Ting (I would link to the phone, but they're not selling it right now). Honestly, it's been great, except that twice now the phone just turned off and wouldn't turn back on. Then, in a few hours (like 12-16 hours), it does turn on and pretends like nothing happened. This causes me anxiety. I'm still under warranty for another week or so; should I ask for a new phone? I did try a few things, which are listed below. [more inside]
posted by middlethird on Jul 22, 2014 - 6 answers

More power!

The battery life on my Samsung Galaxy S3 has become bad and unpredictable, and I'm looking for either a larger battery or some kind of extended battery case. What are the best options? [more inside]
posted by vogon_poet on Jul 10, 2014 - 6 answers

Best plan for unlocked Moto G?

I have an unlocked Moto G phone and I'm looking for a good prepaid plan, for only voice and text, preferably 100 minutes and 100 texts and very cheap. I should have probably researched this before buying the phone! I assumed I'll just look at the basic plans from major carriers and pick the cheapest talk-only plan -- but I can't even figure out which ones offer talk-only prepaid, and which ones will accept unlocked Moto G. It's amazing how hard they make it for you to give them money in exchange for service, oy. [more inside]
posted by rainy on Jun 27, 2014 - 14 answers

Taking my iPhone to Canada -- how to not get burned by fees

I am confused about my options for using voice/data/texting on my Verizon iPhone 5 while on a trip to Canada. [more inside]
posted by capnsue on Jun 25, 2014 - 8 answers

To update or not update my OS: Verizon iPhone4

I've got an old Verizon iPhone I would dearly love to keep as long as possible, because once I give it up for a newer one I lose my unlimited data plan. (Grumble! Rant!). [more inside]
posted by JoanArkham on Jun 20, 2014 - 18 answers

The right hand of darkness

My right hand and arms have slowly been developing an ache or cramp over the last two weeks that gets worse when I use a trackpad or smartphone. (I'm right-handed.) I'm also starting a software engineering internship tomorrow. What should I do to keep my hands okay? [more inside]
posted by glass origami robot on Jun 8, 2014 - 17 answers

Android in a Apple world?

The ghost of Steve Jobs and I disagree on smart phone design. Can I make an Android phone work with all my existing Apple stuff? And if so, which Android phone should I get? [more inside]
posted by His thoughts were red thoughts on Apr 20, 2014 - 16 answers

Smartphone upgrade: Android, iPhone 5c and a Sony Smartwatch

I have an original Droid with a slide-out keyboard with Verizon, and I'm looking to upgrade. I also have a Sony Smartwatch, first edition. I've been looking at iPhones longingly for a while, and Verizon had a deal on the iPhone 5c that expired yesterday, so without much thought, I ordered one. It's on backorder, and I have 14 days to try it and return it without penalty, and I'm only now doing proper research on my options. So here I am, looking for insight and input. [more inside]
posted by filthy light thief on Apr 1, 2014 - 3 answers

Galaxy vs iPhone

Help me decide between a Samsung Galaxy S4 and an iPhone 4S. [more inside]
posted by peanut_mcgillicuty on Mar 31, 2014 - 24 answers

My phone doesn't know me anymore.

Up until a week or two ago, my phone's predictive text function predicted not just which word I was typing, but also which word I was likely to type next. It used an algorithm which not only paired common words, but which (and this is the important bit) also learned which words I used frequently. Now that's not happening any more. Predictive text is still working, but it doesn't seem to be learning my vocabulary any more. How can I make this work again? [more inside]
posted by paleyellowwithorange on Mar 24, 2014 - 11 answers

MeFi Galaxy S3 - is there a way for it not to suck?

I love my Galaxy S3, it serves me well. Except I have never been able to find a decent browser for text entry. While this curbing of impulse is probably wise, it makes MeFi well-nigh uninteractable. Which is probably a good brake sometimes, but frustrating at others. Are there any mobile solutions (android galaxy S3)that make MeFi a little more user-friendly? I realize some amount of this is googleable, but I figure some of you smart guys and gals have already duped this out. Thank you.
posted by umberto on Mar 19, 2014 - 17 answers

Smart phones with a physical keyboard

What are my options for using a smart phone with a physical keyboard (whether built-in or as an attachment)? I am on Verizon and want to stay. I would prefer to stick with Android but would consider an iPhone. I used to love the Blackberry back in the day, but I don't think I can go back. I do not want a Windows phone. Thanks!
posted by Conrad Cornelius o'Donald o'Dell on Mar 12, 2014 - 17 answers

fast input on android phone

I'm participating in a group chat on whatsapp. People are slinging the text like there's no tomorrow. How do I do this on my smart phone? [more inside]
posted by diode on Mar 9, 2014 - 16 answers

How can I finance an unlocked, no-contract Android phone?

I'm considering signing up for one of Brightspot Mobile's pre-paid plans. I will need to buy an unlocked (or T-Mobile) phone and I'm interested in a Samsung Galaxy S4 or HTC One. Is there any possible way I can pay for it in installments? [more inside]
posted by The Winsome Parker Lewis on Feb 23, 2014 - 9 answers

iMessage equivalent for Android

Is there a messaging app for Android that works like iMessage -- i.e. capable of handling standard SMS, but seamlessly switching to its own Internet-based service when possible? [more inside]
posted by vogon_poet on Feb 22, 2014 - 6 answers

Dead Screen, touch works on Droid. Creative repurposement?

So walking the dogs the other day, Lady zigged while I was trying to text, and my leash hand punched my texting hand, and the phone broke the screen (but not touch sensing). I got a replacement phone (I was due for an upgrade) but it seems ridiculous to have this hardware lying dormant due to one component being borked. [more inside]
posted by notsnot on Feb 15, 2014 - 6 answers

Smart phone for a smart-but-still-naive kid

Our oldest child is about to turn 13 and desperately wants a cell phone and an email address. We see both good and bad in this, but we agree that he's matured a lot in the last year and he's old enough (and mature enough) to start learning how to use and live with these things. That said, we're a bit apprehensive, for all of the obvious reasons. With those things in mind, MeFi parents of tweens and young teens: how are approaching/handling your child's cell phone and email usage? [more inside]
posted by mosk on Feb 14, 2014 - 13 answers

How do I know the app I'm selling is, um, selling properly?

Background: I work for a (small) company and was put in charge of helping manage the creation of a smartphone app, related to our business (both clients and non-clients would find it relevant) and geared at business professionals in the US. I was given this task due to capacity and not skill, so it's been a learning curve. An outside developer was brought in to actually create the app (for both iOS and Android). Both versions are functionally identical (with identical text in the respective stores) and sell for the same price ($1.99, if that's relevant). It's now been a few months since the apps went live in their respective stores. Our PR firm has been helping promote the app to generate sales/spread the word. As it turns out, the iOS version is outselling the Android version by a factor of 12 to 1. Given that Android appears to have a much larger market share than Apple, this seems a little odd. I'm looking for input from those who have sold apps in both stores to see if this is akin to their experience or any resources that might help explain why this is. I've done some searching on my own (both here in the green and on the web) but haven't found anything concrete.
posted by Twicketface on Feb 5, 2014 - 16 answers

Which entry-level smartphone should I buy?

I'm finally going to ditch my trusty LG enV 3 for a smartphone, but I want one off-contract, and I don't want to spend a ton of money. [more inside]
posted by jcreigh on Jan 22, 2014 - 15 answers

Dirt cheap secret Verizon prepaid plans?

Are there any Verizon prepaid plans other than the two: $60/mo 2GB data or $70/mo 4GB data [more inside]
posted by laconic skeuomorph on Jan 11, 2014 - 9 answers

Recommend an internet/phone setup for me, and/or explain hotspots to me

I'm looking for the cheapest way to have home internet and a cell phone. [more inside]
posted by shortyJBot on Jan 3, 2014 - 9 answers

I am looking for a smartphone, without Google, Apple, or Microsoft.

I am looking for a smartphone, but do not want to be special friends with Google, Apple, or Microsoft. [more inside]
posted by adipocere on Dec 26, 2013 - 28 answers

Easing my way into the 2000s

Getting an iPhone / smartphone for the first time! Is ebay/Craigslist an okay place to start? [more inside]
posted by amicamentis on Dec 26, 2013 - 15 answers

Can you use a Samsung Galaxy Note without phone service?

I'm interested in getting a Galaxy Note (perhaps a used "Note II" version off of Craigslist) to use mainly as a sketchpad. Also, any other apps that happen to be helpful. I already have a mobile phone, so I wouldn't want to sign up for another account. Will the device function as just a hand-held computer, without cellular service? So for example, could I connect it to my home wi-fi network and use Dropbox, browse the Web etc?
posted by trevor_case on Dec 20, 2013 - 7 answers

Updating to HD Album Artwork: Best free, painless software solution

Looking for a slick way to update the album artwork for a large (>150gb) music library on a PC. The key here is updating to HD album artwork. My smartphone has a really high res screen and most artwork looks awful on it. What's the easiest, most painless way to do this (for free!)? [more inside]
posted by 0bvious on Dec 10, 2013 - 2 answers

wireless charging or other fix for galaxy s3 with bad usb connection?

my galaxy s3's usb charging port is loose with every cord I have, and only works in certain positions, (and charges slowly even then) so I'm looking into alternatives, including Qi charging or repairing the port. Advice needed. [more inside]
posted by gryftir on Dec 4, 2013 - 4 answers

Post Apocalypse Fic in a Car

My husband needs audiobooks for a boring night shift that work on his (android) phone. He really likes apocalypse and dystopian fiction, as well as classic sci-fi. More inside. [more inside]
posted by blue_and_bronze on Nov 22, 2013 - 17 answers

What to do about my expensive family wireless plan?

Please tell me what wireless plan to get for my family! We have four lines (mom and dad, two grown kids) on our family plan from Verizon for $188/mt. I think we can pay less but I'm really overwhelmed by all the options and possibilities. [more inside]
posted by Snarl Furillo on Nov 20, 2013 - 14 answers

Help me be Smartphone enabled for 7 day Japan trip (iPhone, data, apps)

I'm traveling to Japan for a week for InterBee - which also include two days on my own. I land at the airport...and then have to get to my hotel (different ones during the trip). My guess is that I will be doing loads of train travel. Loads of questions [more inside]
posted by filmgeek on Nov 7, 2013 - 13 answers

WiFi tethering: Nexus or iPhone? Which carrier?

My dumbphone died, so it's time to start from a clean slate and get a smartphone. WiFi tethering is a must-have; do I want an Android phone or an iPhone? (USA) [more inside]
posted by phliar on Nov 7, 2013 - 14 answers

How can I use a iphone 4s without a sim card as a ipod?

I was given a iphone 4s from a relative as a gift. I already have a nice android and thought it would be cool to just use the iphone as a ipod instead of just selling the gift and risk offending them. It came factory reset and stays on a activation screen awaiting a sim card. I can not figure out how to get past this screen and just use it as a device which is fairly easy to do with any android phone. Do I need to "unlock" or "jailbreak" the phone to bypass the sim card need or do I need to buy a sim card just to use it as a ipod with no carrier or phone functionality? Please help and recommend any useful software.
posted by isopropyl on Nov 5, 2013 - 17 answers

Smartphones for couples - same OS?

I'm planning on getting my very first smartphone pretty soon. One of the ways that people seem to use phones (a lot? sometimes?) involves syncing info between couples: schedules, grocery lists, to-do lists, tracking the other person's phone to tell that they're stuck in traffic, etc. Is this really useful? Does wanting this mean I should get an iPhone (like my husband) or can I do Android? [more inside]
posted by aimedwander on Oct 8, 2013 - 29 answers

What do you use your phone for?

I wish for my smartphone to have more utility. What do you use yours for? [more inside]
posted by Evilspork on Sep 28, 2013 - 47 answers

Why is my smartphone (Android) burning through my dataplan?

I have a Samsung Galaxy for TMobile, with a fixed dataplan. Two months ago, my phone began burning through data. Can you help me figure out why? [more inside]
posted by vignettist on Sep 25, 2013 - 16 answers

Can I fix this, or do I need to suck it up and get a new phone?

I've had my phone (a Samsung Galaxy S Blaze) for about a year and a half, and it is no longer under warranty. Recently, it has developed two problems relating to aspects of the hardware. I need to determine if I (a person with little to no experience with fixing electronics) can fix these problems inexpensively, or if I should just bite the bullet and buy a new phone. (I'm a student, so buying a new phone after less than two years is not something that makes my wallet happy.) [more inside]
posted by ocherdraco on Sep 16, 2013 - 5 answers

Why Doesn't My Smartphone Stay Unlocked Abroad?

I live in Spain and travel regularly to London. I have a Sony Xperia Arc S which I unlocked when I changed mobile companies. It works fine here in Spain for voice and data. HOWEVER, when I go to London, voice works fine but I cannot get data to work. [more inside]
posted by BigBrownBear on Sep 14, 2013 - 5 answers

Will the NSA get my Fingerprints?

Given that it has been revealed the NSA has access to all smartphones, and given that recent reports have indicated the NSA is capable of breaking all known encryption... should I trust Apple that the NSA will not have access to my fingerprint? If I buy the new iPhone... should I stop short of using the fingerprint identification feature?
posted by banished on Sep 10, 2013 - 17 answers

How do iPhone trade-in programs work?

I have a relatively-new iPhone 5 that I'm thinking of selling or trading in. It all seems a bit confusing, though, so please explain to me how this works. [more inside]
posted by zooropa on Sep 10, 2013 - 13 answers

Should I keep this "ZTE Reef" Android phone or return it?

I thought my old phone had drowned, so I ordered a waterproof Virgin Mobile "ZTE Reef" phone. Old phone has now sputtered back to life. Should I keep the Reef or return it? [more inside]
posted by miyabo on Sep 5, 2013 - 6 answers

But it's state of the art....for 2002.

I'm still using a Samsung flip phone from the earlier part of this century. It works fine; I'm not a big cell phone user, but it calls and texts, is reasonably cheap, and I'm quite happy with it. For some upcoming graduate work, though, I need a device that is capable of runnings apps (specifically drug information, like Epocrates) and am weighing my different options. More below the fold. [more inside]
posted by lharmon on Sep 5, 2013 - 10 answers

Please help me decide what kind of device to get

Currently I have an extremely cheap, non-smart phone (no apps) with an excellent and highly affordable plan. But my old e-reader broke and rather than get another device which can only read, I want to get a device that has other kinds of apps. I've never owned such a device so I need help deciding. I don't know what options I may be missing. [more inside]
posted by Danila on Sep 3, 2013 - 38 answers

Buying used phones?

Mysteriously, my Samsung Galaxy Nexus is dying. I have a year left of the two year contract, and can't upgrade early without paying a $175 fee. I'm on Sprint, and while they have some refurbished phones none of them look up to the quality of the Galaxy Nexus. Google is selling their Nexus 4 online for $200, but it doesn't work on Sprint, and it looks like they stopped selling the Galaxy Nexus online around April. Is there a reputable way to buy a used cell phone these days? I'm not sure where to look and would worry that anything I was buying was just a stolen phone. [more inside]
posted by DynamiteToast on Aug 29, 2013 - 19 answers

Assuming I can uninstall it...

Is there an alternative to Samsung Kies for Galaxy 3 users? [more inside]
posted by fshgrl on Aug 11, 2013 - 9 answers

I'm getting my first smartphone soon and want to learn a language...

I will soon be getting my first smartphone adn one of the "smart" things I would like to use it for is to assist me in learning a new language (Russian). I'm looking for suggestions on phones and apps to do this. [more inside]
posted by WeekendJen on Jul 24, 2013 - 10 answers

Help me buy a smart phone, please?

My contract for my dumbphone is up and I think it is finally time for me to upgrade to a smartphone. However, I have a few questions about the type of phone and the service provider. [more inside]
posted by Bailey270 on Jul 17, 2013 - 17 answers

From One Battery to Another

How long can I use the battery in my vehicle to charge my smartphone without the vehicle running before I drain the battery too much to subsequently start my vehicle? [more inside]
posted by TinWhistle on Jul 15, 2013 - 16 answers

iOS app for my son so he can message a restricted list of individuals?

My son has an iPod touch and pretty much everyone in our family has iPhones and iPads. I would like to find a way that my son can text chat with only a small approved list of people. [more inside]
posted by joshrholloway on Jun 24, 2013 - 14 answers

Samsung galaxy 4 and data use - way too much

My daughter just got the Samsung galaxy 4 last month. It is using up data like a bat outta hell. I mean really fast. I told her to switch to wifi (like I do with my S3) whenever possible. I'm sure she has a lot of apps and of course she texts as much as any other twenty something year old. Thing is, she says that she can't send/receive texts and phone calls when she is in wifi only mode. We are with Verizon. Is this normal? What can we do?
posted by sandra194 on Jun 19, 2013 - 25 answers

But it just looks so shiny

I need a new phone. I also want to start getting into filmmaking. I happened to stumble across the Nokia 808 Pureview, which looks like it covers both criteria, and is pretty awesome to boot! But my more tech-savvy friend said that the phone itself wasn't great, and I might as well get a separate phone and camera. You may assume (quite rightly) that I have next to no knowledge of technology. Please advise this total noob on what to get :) [more inside]
posted by cucumber patch on Jun 4, 2013 - 10 answers

What phone should I buy?

Is a several-years old (2009-2010 era) smartphone worth $30 on eBay? [more inside]
posted by Snarl Furillo on Jun 2, 2013 - 11 answers

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