A few years ago I saw a graph/map/info chart that displayed Napoleon's 1812 March to Russia. What was interesting about the graphic was how it displayed multiple facets of informations all at once. [more inside]
posted on Mar 8, 2008 - 11 answers

How do great I.T. Managers run their departments? I am looking for a playbook on how to run a steamlined I.T. department for an organization of 500-1000 people. McDonalds has a handbook on running a restaurant from soup-to-nuts. I want the same for an I.T. Department. I have searched the Web and Amazon and cannot practical, tactical information on managing an I.T. department. I can easily find literature on high-level concepts like ITIL, SOA, and 'Runnng I.T. Like a Business', but nothing practical like 'How to run a helpdesk', 'How To Keep Track of Software Licenses' or even 'What does an I.T. Manager really do?'. What are the things that your I.T. department does that make them great? How do I get a blackbelt in I.T. Management?
posted on Feb 20, 2007 - 22 answers

I need help charting information in a way that's intuitive. [more inside]
posted on Jul 31, 2006 - 14 answers

I work for a company of about 100 people whose product is information, but it manages information in a really crappy manner. Nobody knows what's going on elsewhere within the company; often crucial people are unaware of events staged by other departments. We are thinking of getting a CMS to fix this: [more inside]
posted on Feb 17, 2005 - 7 answers

What's the best way to keep track of an escalating number of logins and passwords? For the web, there's Opera's magic wand, but what about hosting accounts, ftp servers, ATM PINs, etc? Encrypted text file on the desktop? Scribbled note under the pillow? How do you manage (and hide) your password library?
posted on Jan 31, 2004 - 17 answers