I was forced to download the latest adobe flash player (yeah, I know) and even though I am scrupulous about opting out of add-ons, they snuck in a thing called Intel True Key. Now I can't make it go away. [more inside]
I received a voicemail via email through our office phone system. I double-clicked the attachment to play it in iTunes (Mac) and it's a legitimate voicemail. However, there is a lot of background noise (coffeeshop ambience, some singing). After the voice message finishes playing, the background audio continues and doesn't stop until iTunes is closed. Has anyone experienced this or knows what is causing it? [more inside]
The news stories on Friday's attack on Dyn noted that devices from the "internet of things" has been infected by malware which was conscripting them to send requests to the DNS. Is there anyway I could know if devices which I own were infected? If they were is there anything I could do about it?
I’d like to get opinions from MeFites, particularly if you work in HR or IT: What do you think is a reasonable policy for personal web-surfing from work computers? [more inside]
I may be paranoid, but someone sent me an email with a very suspicious attachment. How can I find out what's in it? [more inside]
I am holding my CEO's credit card in my hand and cannot leave work without purchasing either Norton or McAfee today (thanks to our sales guy who keeps getting malware on his computer). Running a Lenovo Yoga 3 Pro-1370 with Windows 10 and Windows Defender, however, they are not convinced this is sufficient and are forcing me to buy/install one or the other today. Help? [more inside]
I installed Malwarebytes on my home machine, and it immediately found what it identified as a Trojan inside its own folder. I'm trying to figure out whether this could be a conflict with Norton, or whether it's something worse. [more inside]
I have encountered a Facebook "malware scanning checkpoint" that is trying to force me to download something it claims is Kaspersky Malware Scanner. That's got to be a hack, right? How do I get rid of it? [more inside]
I need to put the fear of God into some foolish, negligent users. I'm looking for examples of organizations that were hit with some kind of horrible malware (like CryptoLocker) or had sensitive data stolen -- all because of a really stupid action by an employee. [more inside]
My dad just called me in a panic. His iMac (running El Capital or Yosemite) gave him a scammy looking error message. Need some help figuring out what's going on and how to fix it. [more inside]
I have an HTC One M8 (on Verizon), and it's exhibiting a number of strange problems. Over time, my phone has gotten slower and slower, to the point of occasionally becoming completely unresponsive. It's also developed a habit of spontaneously rebooting itself. Performing a factory reset or upgrading the OS seems to fix both of these problems for about a month, before they start creeping back. More details inside. I'm primarily interested in tracking down why this is happening, and identifying the root cause so I can make it stop forever. Technical answers/explanations are welcome. [more inside]
An odd error message appeared on the navigation screen in my 2013 Hyundai Genesis Coupe yesterday that said something about not connecting to mrfish.exe. It was a small message and the systems all seemed to be working, and the message vanished when I restarted the car nor has it yet reappeared. [more inside]
Please explain to me what I should be doing regarding the tainted ads mentioned in this thread from yesterday. [more inside]
I don't do a lot of random downloading, and surf with NoScript, so I'm not too concerned about an always-on solution. I'd like to be able to scan odd bits and pieces, though. I used to use ClamXAV. That's gone to a paid product, which I'm 100% okay with paying for if it's still the best option. What else should I be looking at?
Hey all. I'm looking for advice as well a good novice level resources to beef up the IT security at my workplace regarding use of the internet. [more inside]
I'm getting a new computer (Windows 10). What are the current best practices in personal computer protection, starting from the beginning? [more inside]
My PC has been infected with malware. I'm afraid to even turn it on because when I do, it tries to install a bunch of mystery files. What should I do? [more inside]
I need advice on how to deal with an apparent malware infection that's causing most (or maybe all) of the network printers to print gibberish pages. [more inside]
I have several websites that are hosted through Network Solutions. Since April, I've noticed more and more malware that is blocking my access to my websites. Only the sites on this provider are infected. Until this year (and for the 8 previous years on one of the three sites), I've never had any malware or infections. The provider offered me a new service where they monitor my sites and tell me how much malware is infecting them. I already know they are infected and inaccessible. They also say they can disinfect my sites for an additional $6.99/mo. Isn't it their responsibility to keep malware off their server that can infect account holder sites? Is this a legitimate ask by them?
I seem to have some viruses or adware installed on my computer, help me get rid of them! Images inside! [more inside]
My brand new Windows 8 installation somehow picked up Premier Opinion, which seems to be an old piece of malware making a comeback. I've started a cleanup but want to make sure I'm completely thorough. [more inside]
So I have some malware on my PC that appears to be trying to connect to all the domains in this list (or a very similar list)
https://www.google.com/fusiontables/DataSource?docid=1QWqZE2I6Vt45N4JFC5XrzUrfYkyIdT_NANNFmw [more inside]
https://www.google.com/fusiontables/DataSource?docid=1QWqZE2I6Vt45N4JFC5XrzUrfYkyIdT_NANNFmw [more inside]
I was informed by the CIO that an email that I sent out of OWA from Safari, OSX Mavericks had dodgy source code attached. See a text file of source code. [more inside]
My computer apparently picked up an infection while it was turned off. I know that's not right. What really happened? [more inside]
I'm trying to weigh Symantec et al's admission that anti-virus software is now effectively useless against many threats vs. the recommendations in this thread of running nod32 and Malwarebytes pro in tandem. [more inside]
My husband somehow got malware installed using safari. The malware is a popup that will not go away and looks like this. We have a mac running OS X. What do we do? Truly, we are tech dummies and need instructions a 6 year old could follow.
An unexplained user profile called 'matt' showed up in C:\Users on my Windows 7 laptop today. What does this mean and should I be worried? [more inside]
Did my security software just hold hostage, then kill my internet connection in support of its recurring requests that I restart my computer? [more inside]
Just wondering if I should be doing more to protect my Apple Products for viruses and malware, etc. Should I be more proactive? [more inside]
I've very recently (ie yesterday) got myself a brand new desktop PC! I would really like your advice on the best ways to keep it running at its best, protected from the nasty things that lurk on the internet (virii, malware, spyware etc) and set up to get the most out of our blossoming relationship... The machine runs on Windows 8. [more inside]
I've got a 4 year old Windows desktop that I use for very few things: Metafilter (using either Chrome or Firefox), email (Thunderbird), Word, and NVivo (a qualitative analysis software). I also play Steam games on the machine occasionally. I went on vacation, and when I came back, the computer was - for lack of a better term - completely messed up. [more inside]
Specifically, it's a mplayer virus. It has infected Google Chrome and Firefox, and is showing infuriating pop-up ads and frequently redirecting the browser to ad-like pages. Who knows what else it's doing/stealing/collecting. This may be what I deserve for trying to download some TV, but I need to get rid of it. Running Mac OSX 10.8.5. [more inside]
What is the current state of the art / recommended best bet in security and anti-virus software for Windows 8? Paid options are on the table. [more inside]
I am incredibly geeky (though I certainly know geeks who are moreso) and somewhat hackerish, been running my household WiFi and Wired network to dozens of devices for several years and everything was fine until my Mom's new housesitter brought a laptop into the network that was profoundly infected with various malware. I THINK the malware issue is still contained to his laptop but household broadband utilization went from 200 - 300 GB per month in January/February to more than 650 GB in March and we're still racking up 10-12 GB per day in April. I need help with what to do without alienating anyone and what I can do to support the housesitter while he also works locally on his computer to remove the malware. Brainstorming, new techniques, anything like that would be helpful. [more inside]
Many of the most recent NSA leaks are about a group of packet injection projects prefixed with QUANTUM. Based on the available information, how do these attacks work, and what sort of technical infrastructure is necessary to support them? [more inside]
My HTC One Android phone has somehow become infected with a Facebook app again. I want to delete it permanently, completely and forever. It wont let me, I've checked the forums and googled around. When I drag the icon into 'remove' or 'un-intsall ' it just wont. It doesnt show up in my list of Apps in the App manager menu... its like voodoo...Gah! Is there a way or is Facebook like forever, like Orwell's canonical Boot?
I have a Samsung NC20 laptop that I bought 4 or 5 years ago. It runs Windows XP and has some sort of malware, IRP Hook, that AVG has found but cannot remove. In addition, it runs significantly slower than I would like, and cannot play most videos at all--the sound plays fine, but the image just staggers and jumps. [more inside]
My beloved website, MicroHorror.com, seems to have been infected with malware, and I can't log in to WordPress. Please help! [more inside]
I did a bad bad thing and it should be a rather simple to correct it but sadly, I've never understood how Time Machine works. [more inside]
My computer has been redirecting me to snap.do.feed for about the past 2 months. I've only just found out this is malware. Please could you advise me on what to do? [more inside]
Why is my iPhone doing these things? [more inside]
Need help with removal of malware...and I've done things out of order :/ [more inside]
Microsoft Security Essentials Missing From System Tray. [more inside]
Every once in a while I'm called upon to help a family member or coworker who has gotten a virus or malware on their computer. I generally just have the virus/malware program get rid of the offending files using its default method, and almost always when I run another scan it comes up clean. But when I research the specific files to find out what they do, I find posts detailing multi-step processes using multiple programs to completely remove the infection. So I have to wonder, is letting the virus/malware program that detects the bad files take care of them really enough to secure the computer system, presuming that subsequent scans come up clean?
Is LionSea Smart PC Fixer actual malware, or merely superfluous? [more inside]
Today, my bank's fraud detection department gave me a call - apparently, somebody had attempted to use my debit card for a purchase in Colombia. I live in London, UK. This is an annoyance, but it's particularly worrying because something similar happened less than two months ago - they called me up and said that although my card hadn't been used, they had information that it may be compromised. The card that was used in Colombia today was the replacement, which I've had for only a few weeks. My money is safe and my card has been cancelled (again). But my main concern is HOW this has happened - keylogger? Dubious, but legit-seeming site? Compromised wifi? And how do I keep myself safe in future? [more inside]
What are your list of the most essential PC support utilities? [more inside]
A few minutes ago, my macbook pro (OSX 10.6.8) played what I think was the Skype incoming call chime. I didn't think Skype was running, and as I was Cmd-Tabbing through applications to see if I'd accidentally left Skype turned on, the webcam light briefly flashed. Skype wasn't running, but I double-checked by starting Activity Monitor, and didn't see any processes with Skype in the name. I'm not totally sure it was the skype chime, because I don't use skype often. I do have google chat running in gmail with video chat enabled, but there were no visible notifications in the gmail window. I suppose it could've been a deceptive flash ad in a browser tab, but it's the webcam light that creeps me out. Any ideas what might have happened? Should I find a malware scanner? Is that even a thing? The last ask.metafilter match for "osx malware" is almost 2 years old.
Open source software is considered trustworthy because anyone can validate the source code and hold the developer accountable. Usually developers will also make compiled binaries available for convenience. How can we know that these binaries are compiled from the same source code the developer published, and not a malicious variant of it? [more inside]
I leave for a two week stay in China (Beijing), on Friday. I would like to take a laptop with me. I have heard however, that there is a significant risk of becoming infected with malware or spyware. Is this true? I will not have the laptop on me at all times. [more inside]