I will be managing a remote Indian Infrastructure Support Help Desk. Not a call center, but we'll be handling all Tier I issues for Desktop and NOC operations for a major US client. I'm trying to come up with a document to detail the *"best practices" for connecting to their network*.
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posted by PetiePal
on Mar 11, 2013 -
1 answer
Networking filter: I'm a young (still learning much) SysAdmin for a pretty large site. I inherited the network configuration, and now I'm trying to troubleshoot some strange issues: workstations losing connectivity without rhyme or reason, and slow web browsing.
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posted by roygbv
on Dec 14, 2012 -
9 answers
I have the opportunity for free education/certification in practically any IT field. Please help me decide the best route....
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posted by lattiboy
on Apr 27, 2012 -
8 answers
Asking for my partner: What's the best way (most bang for your buck) to prep for a CCNA test? What other certifications or trainings should he go for to move up in the voice/networking area of IT?
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posted by Madamina
on Feb 28, 2010 -
6 answers
Best background builder(s) for a nascent server administrator position (without the schedule flexibility to take courses?)
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posted by Phyltre
on Jun 12, 2009 -
4 answers
Help me figure out what kind of software and computer network setup my school was using in 1994.
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posted by JuiceBoxHero
on Dec 29, 2008 -
7 answers
How do I transparently share files from a Windows Server 2008 box to several XP computers? I want it to stop asking for a username and password when people try to access files.
Also, can anyone point me in the right direction to solving this weird network issue I've been having?
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posted by Magnakai
on Aug 9, 2008 -
6 answers
I need help converting a single mode fiber connection to a multi mode connection.
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posted by Loto
on Oct 16, 2006 -
4 answers
I need suggestions for a computer networking/troubleshooting/general I.T. specialist (either a consultant or a company) for a small nonprofit in Brooklyn. [m.i.]
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posted by naxosaxur
on Feb 11, 2005 -
2 answers
