How do I mitigate risk to myself in the future as a result of damage/losses/etc incurred by purchasers of the product in the event that something like this should occur? Special snowflake details inside. [more inside]
Are there any technical or professional certificates that a non-IT professional could obtain that would be appealing to future employers? I'm in my mid-30s and all of my work experience has involved non-technical office work. I'm currently a manager (like, actual manager, not an office manager) of one of the branch offices of a small company and oversee a small staff, but I'm looking for a change of scenery. Other than an MBA, are there any certifications (whether professional or technical) that a beginner can obtain that would be attractive to potential employers? If it matters, I currently make in the mid $50s and would like my next job to pay the same or more. I know, I know... Thanks in advance!
What do I do to get Aisha Tyler to sign a still from Archer? [more inside]
I started a new job last week, which involved registering for a bunch of different tools and services (email, internal tools, ticket tracking system, project management stuff, etc.). Since I needed access to those before I got a chance to set up a password manager, I used a couple duplicate passwords so I could remember them (they were strong passwords, but they fit a pattern that I can remember). Shortly after I signed into a site with one of the passwords I was also using on another site, I got an email from IT saying they'd noticed I'd used duplicate passwords and to change them ASAP. How did they know? [more inside]
What IT/computer-based fields offer a viable opportunity for someone who is handy with technology to freelance from home and earn a living wage? I'm interested in fields for which the skills can be learned independently or without going through years of formal education. [more inside]
I work for government. Well the new IT director has changed a lot of policy and Dropbox and Evernote are no longer allowed. Unfortunately these are my top two productivity tools which I have been allowed to use for about 5-6 years now. Barring any special dispensation I need to learn how to best work like it was the "old days." [more inside]
I'm suddenly in charge of IT and I need a crash course on preparing Windows images. [more inside]
I'm 32, and have been in my current career field for about ten years. I'm frustrated with my current job and I feel like I've lost all enthusiasm for my broader career, but I have no idea what I can change to or what I'm really qualified for. [more inside]
I've been at a Microsoft Enterprise Stack Ops position for 8 years. And while I'm good there and have solid credentials and experience, (1) I have relocated to the SF Bay Area where Microsoft isn't so popular and (2) I'm tired of Operations and the on-call responsibility. I would like to move on to other roles and career possibilities. Please share with me ideas and especially experience of doing that yourself! [more inside]
As I plan my own transition into a career in programming/IT, I'm looking to hear from women who already work in the field and are happy about it. [more inside]
How to ask the user for confirmation, and not get snapped at....? The service-desk edition. [more inside]
Currently have A+ and Net+ certs and work at a small firm as a customer service tech and have accumulated 2 years hands on experience at the moment. I’m beginning to contemplate a move across the county in about 2 years. would it be worth it to go and get my MSCE, or will having 4 years practical experience be enough to wrangle a new job?
What is the Gold Star Cert these day? [more inside]
Pretty sure this was a short story by Stephen King because I remember seeing a nod to IT somewhere within. [more inside]
I would like to learn computer programming online, what websites/courses would you suggest? [more inside]
Help me find someone we can call in to troubleshoot our network problems. [more inside]
I'm interested in stories from individuals who formerly had a substantial IT career who transitioned to a job that neither relied heavily on sitting in front of screens for long periods, and was also not an "exempt" position (ie, overtime work in your new position was paid as overtime). [more inside]
people who are a bit older than me in my field but who somehow see me as an equal [more inside]
My question is, how do I go about marketing myself and finding jobs that need level 1 tech support or very Jr system admin jobs? Any help would be great. Thanks guys :) (more info inside) [more inside]
Can you explain what the differences between Raspberry Pi, Arduino or equivalent is in terms a non-techno-savvy 5 year old could understand? What do I need for the best Raspberry Pi (or equivalent) system / computer (?) for an IT developer? Difficulty - any suggestions will need to be available in Canada. [more inside]
My company just moved into a new space a month ago. It's a beautiful old building in San Francisco right across from Aquatic Park. With the space came a small room this is a spiders nest of old phone cabling and some T1 equipment. The building manager told me to find whoever I wanted to take care of it and they would pay for it. So my question is... who do I hire to come in and rip out the unnecessary stuff and make sure they leave the stuff we need?
Built my first desktop last night completely on my own. A friend has helped in the past but this was my first solo experience. It was much easier than I anticipated. However that's where the easy part ended :L [more inside]
I'm a self-taught web applications programmer/sysadmin. How can I make myself more attractive to prospective employers? What certs/education should I pursue? [more inside]
How would you run the cost-benefit analysis of learning to program on one's own versus completing a programming bootcamp? [more inside]
I've been tasked with taking over the backup system for a fairly large tech company. The thing is I've never managed anything in my life. It's not that I'm clueless about the technology, but I'm dealing with a mess of barely coherent documentation left by the previous manager and a couple of guys who have a vague idea of how the system works. I've never done any sort of project management before, I've always been working under someone, but now this project is going to be all me. So what do I do here? Where do I start? What tools should I be using? Is there a book or a mooc that tells you how to do this? If I wanted to take a class, what class would i take?
How to escape from a vicious cycle of low earnings? [more inside]
Trying to understand what IT is doing with my workstation right now. Near-constant prompts to log in to Outlook (I am already logged in) and suddenly, for the first time, most websites (but oddly, not social media) are being blocked with EdgeWave iPrism. What's going on, and should I worry? Details inside. [more inside]
Very specifically; I have the option of trying to get my class of IT workers at a University to join UPTE but I don't like them for various reasons and want something more exclusive to me and my peer group. [more inside]
From a description of a web company: "Everyone works from their own home or office, and we’re spread out all over the world — California, Texas, New York, Canada, Ireland, Scotland, Japan, Iceland, Bulgaria, Australia, and more." I know lots of development companies operate like this, and I'm intrigued, but I don't know how it works, especially the aspect of taxation, citizenship, etc. [more inside]
For my own personal reasons, I would like to move to Boston. The one obvious catch: I need to make money in order to do so. I'm in software support. It's a small company, so only one support tier before issues go to engineering. Lots of .NET and SQL Server work. I've been at it a few years. I have no idea how my skillset would measure up in a big city full of some of the brainiest people on the planet. Can I survive and thrive in Boston? [more inside]
I've been tasked with developing a set of standard IT Infrastructure Project Milestones and I'm kind of at a loss on coming up with a standard. Basically we have weekly status slides (PPTs) that we fill out for EVERY project that's in flight at our company. I'm the PM for Infrastructure. I was using something pretty generic like: 1. Project Kick-Off 2. Requirements Review/Sign Off 3. Design 4. Development or Set Up/Configuration 5. Test Unit & UAT (Regression & System If Applicable) 6. Deploy (Pilot * Deploy Where Applicable) 7. Warranty All you IT gurus out there (and PMs!) can you help me develop something better that can be used as a standard?
After starting a new office job, I've realised the large office work environment really isn't for me. I'm finding 9-5 work with a long commute at either end of the day stressful, unfulfilling and unsatisfying. I'd like to use the talents and skills I've developed over a varied career in media and IT to go freelance, and create a sustainable life for myself rather than hopping from job-to-job. Where can I go to make this happen for myself - particularly in my key skill areas of copywriting and IT work - and what should I know before and after taking the plunge? I'm in the UK. [more inside]
I have a 5 day old carcass of a cooked duck in a plastic bag in the fridge. [more inside]
My router is playing up, throttling my speeds unpredictably. I don't know where to start and the ISP quite rightly say it's my issue not theirs. Details... [more inside]
I'm in the weird position of being halfway through a psych/programming/IT degree meant to train me as a user interface expert. I'm taking a year off to work. I want to learn more about networks, networking, and network security. I want to learn more about computer security in general, best practices to follow. I want to eventually get a non-glamorous job in tech support or similar to pay the bills until I work my way up. Are any of the current computer/tech/IT certifications worth pursuing? [more inside]
I'm helping my friend grow his small business. Things are going great except that we're at the awkward stage where we're too busy for me and the ops manager to handle the internal IT and Web stuff anymore, but can't quite justify hiring someone to take it over full time. I'd like to hire someone to be our on-call IT guy. Pay them a small retainer, and get billed by the hour. [more inside]
I've been bombing in interviews for IT Help Desk, or Desktop Support positions, and whenever I've called back the interviewer, the most common answer they give is "poor communication skills". Is there any entry point into the field that wouldn't rely so much on working with people? Would it make more sense to work as QA tester, and then try to transition to something in systems or database administration?
Just moved to New York City to a clean, small apartment. I've been here a month and in the past few days have found several, small, brown bugs. My first thought, roaches! But these guys are really, really slow and come out in the daylight a lot. I've had roaches before and you can't catch them with your hands, these guys I can just swoop down and snag. [more inside]
I work for an IT company that provides certain VIP customers with consultancy services, free of charge for them. My job is basically help them identify new business needs, get first-hand information about their plans and projects, do some consulting work related to IT management methodologies, suggest ways to fix non-optimal business processes and in general, manage the business relationship at the highest level (CIOs and CEOs). [more inside]
What online courses are immediately applicable to IT knowledge for a medium-small "knowledge" company? [more inside]
Can I find an It's It ice cream sandwich in the San Francisco airport? [more inside]
My company and industry is under widespread and sophisticated B2B wire fraud attack. Help me locate the vector or mechanism, please. [more inside]
I'm a 30 year old with a BA in psychology working at a bank and hoping to find a new career. I'm trying to find a career path that will give me a decent living without being a workaholic. I am willing to go back to school, but hopefully not for more than 2 or so years. I am willing to take on some debt, but not a ton. I am considering 1. Human Resources 2. Accounting 3. IT / Something with computers 4. Any other good suggestions. Are any of these a good change for someone my age? I don't want to go back to school only to find out that the field is bad for non 20-somethings. How are prospects for entry-level workers? (I have looked at "official" projections, but would welcome any insider knowledge). Is there anything else that I should consider? [more inside]
I'm in a group that has been tasked with naming a new functional area in our IT department. Looking for some suggestions. [more inside]
My boss has asked me to help him find some introduction-level resources to understand modern IT industry fundamentals (cloud computing, modern storage technologies, security, system architecture, etc.) from a management standpoint. I have a good handle on the technical side, but I'm not sure where to look for the basics. What resources would be a good introduction? Web sites are most helpful, free or paywalled okay.
I've never had too much of a problem finding a date - usually online - because I look really good on paper, have my shit together, and am pretty good at being outgoing and breaking the ice and all without being a total creep like a lot of people seem to have issues with. But a disturbing trend is starting to take place. I'll be dating a girl, everything will be going good, conversations flowing, jokes hitting, etc etc... and then she'll start to yawn. The date will go on and she'll never give me that playful touch on the arm. When it's over, she'll go in for the hug instead of the kiss. And I try not to look into it, but after 2 or 3 dates pass and we've progressed normally they'll tell me that they just aren't interested. It got so frustrating I asked the last girl to not spare my feelings and let me have it - she told me I don't turn her on. The remains of my shattered ego will be regurgitated inside... [more inside]
I've only worked in a small business (15-20 employees) since I got out of school, and I've handled the technological necessities since I started because nobody else could. I've handled things on an as-needed basis: troubleshooting problems, setting up new computers, maintaining an iron grip on software installations, setting up the network and administering simple network devices, etc. However, I'm completely self-taught, and I have no idea if my hacked-together system looks anything like a properly-implemented corporate IT system. So I want to know what one looks like. Specifically, I'd like to know if there are any resources I can check out on my own that paint the picture of what I should be trying to achieve. NOTE: I'm NOT averse to hiring an outside IT firm or consultant to help with specification and implementation. However, I don't want to be at the mercy of a firm's "knowledge" and my own ignorance; you can waste a lot of money that way, regardless of scenario. [more inside]
It's not much of an exaggeration to say I am bordering on phobic about I.T, whilst this is a source of hilarity to my peers as I'm in my 30's not 80's.. it is actually something I feel sensitive about. I have questioned where it's come from (my creepy I.T teacher at school? Something of a distaste for modern life?) I'm inconclusive and this doesn't 'get the job done'. [more inside]
I'm applying for a new tech support/programming job, and I'm unsure which of two older positions to put on my resume. There can only be one. [more inside]
The dish at a faraway hole-in the wall Chinese restaurant was titled "egg fried soft noodles". [more inside]