I have a Samsung NC20 laptop that I bought 4 or 5 years ago. It runs Windows XP and has some sort of malware, IRP Hook, that AVG has found but cannot remove. In addition, it runs significantly slower than I would like, and cannot play most videos at all--the sound plays fine, but the image just staggers and jumps. [more inside]
posted by Slinga
on Nov 15, 2013 -
My eight year old laptop is about ready to bite the dust. For the last year and a half it has had permanent residence on my desk as it cannot function if it is not plugged in. The screen must be at the correct angle or it completely cuts out. It struggles to download documents and music. She has been good to me, but it is time to begin thinking about purchasing a new computer. Problem is, I’m fairly out of touch with the market now. Here are my needs with regards to a laptop. You tell me what I should be looking for. [more inside]
posted by Driven
on Oct 28, 2013 -
I'm thinking of getting a Lenovo Thinkpad x230 to replace my aging laptop and noticed that Ebay had sellers with seemingly good ratings offering machines with higher specs than you can get in the Lenovo store for much cheaper. Is this too good to be true? [more inside]
posted by col_pogo
on Oct 18, 2013 -
I will need a new laptop soon, and the one thing I can't stand is lagging programs. So I know what to look for, explain processors to me like I'm a small child. I know enough to know that I don't know what I'm doing. For example, I know that the ability to not jitter, lag, and occasionally freeze isn't down to one factor, but is (I think?) a combination of RAM, processor speed, and some other things. Cores, maybe? Info on my current problems and what I need inside... [more inside]
posted by sarahkeebs
on Aug 9, 2013 -
PhillyPhilter: I need the services of folks in Philadelphia who might be able to fix or at least diagnose a busted laptop on short notice. Seemingly randomly, my high-end Clevo-style PC laptop started to show random visual artifacts when in Windows... and then even when booting up the BIOS... and then freezing horribly. I have no idea what is going on, and I have two academic manuscripts that are coming up to being due. However onerous, I could go to the university library to work on this, as I have all of my work backed up. Unfortunately, I have the misfortune that I am going to be traveling out of my area starting this weekend, for almost a full week. So I need help fast if at all possible, and I would prefer not to mail this damn thing to Michigan where it came from if I can avoid it. Where can I turn to in Philadelphia for this kind of PC laptop fixing service?
posted by Keter
on Aug 7, 2013 -
What I want to do is get a Macbook Air, partition one of my externals for Windows and at least 1 Linux distro so that I can play with all three systems. However, my only concern is that I'm not forseeing some possible issues with getting a mostly basic level 13 in Air. Before you ask, I don't want a Pro since my current laptop is a beast, portability really is
a concern for me for several months out of the year, and I want to experience the opposite end of the weight and ready-to-go spectrum. [more inside]
posted by DisreputableDog
on Aug 7, 2013 -
I finished my first year of grad school, passed my comps (so they're not getting rid of me!), and spent the summer using a computer lab to work on campus. I'm sick of it and want to buy a laptop but haven't bought one in awhile and I'm not sure what to get or the best way to go about it, so I thought I'd beg y'all for advice. Details inside. [more inside]
posted by dismas
on Aug 2, 2013 -
Is it even possible to replace the component that will allow my battery to be recognized again? [more inside]
posted by lizarrd
on Jun 17, 2013 -
About a year ago I bought a refurbished iMac. I now totally regret buying a desktop computer and really wish I had a laptop instead. Is there any way for me to trade in my still perfectly-functional iMac for a Mac laptop? (In NYC if it matters) [more inside]
posted by showbiz_liz
on May 21, 2013 -
My laptop overheated, I took it to get cleaned, now it's having Internet connectivity issues. I think the repair place may be at fault. What do I do now? [more inside]
posted by Put the kettle on
on May 20, 2013 -
My brother is starting college in a few weeks and needs a new laptop. His only requirement is that it run Windows 8. My requirements are that it is under $800 and can withstand manhandling by an 18-year-old. I'm leaning towards a Dell because of their perceived good reputation - is this accurate? Any recommendations for Dell models or other brands? Bonus: he will click every suspicious link, download any fool thing, and therefore infects computers with viruses instantly. What can I do to prevent this? His favorite line is "Norton anti-virus IS a virus!"
posted by tatiana wishbone
on May 16, 2013 -
I'm looking to buy a laptop that meets a few simple requirements. Does this describe your machine?
posted by foursentences
on May 11, 2013 -
- Customizable before purchase -- it's essential to me that the factory install e.g. the SSD and the CPU that I specify
- 17" screen
- Trackpad is responsive, ergonomic, satisfying to use
- "Home", "End", "PgDn", "PgUp" and "Delete" keys are all clustered together, not strung out in a row
- Not made by HP
I have an old laptop I'd like to send to my relatives in Poland. How would I go about this? Does this even make economic sense? [more inside]
posted by echo target
on May 3, 2013 -
So I stupidly dropped my laptop and whilst the data on it was thankfully recoverable (teach me to back up more often!), the machine itself is done for. I'm more technologically minded than a lot of my friends but it isn't really my area and I always take forever to investigate and weigh up the options, but I really need to order it quickly since I go back to university next week!
So please, some recommendations or pointers to help me make a quick and sensible choice.
(Some basic personal requirements/details below.) [more inside]
posted by an opinicus
on Apr 13, 2013 -
Is the quality of the ThinkPad Edge worth the performance hit? Critique my nearly-made laptop purchasing choice! [more inside]
posted by Busy Old Fool
on Mar 13, 2013 -
Computer froze up, only letting me access the recovery manager. Burned 6 recovery disks, then reset to original factory settings. Reinstalled the recovery disks, the program said it was successful, but the files are nowhere to be found. What next? [more inside]
posted by dorey_oh
on Mar 12, 2013 -
I leave for a two week stay in China (Beijing), on Friday. I would like to take a laptop with me. I have heard however, that there is a significant risk of becoming infected with malware or spyware. Is this true? I will not have the laptop on me at all times. [more inside]
posted by oddman
on Feb 25, 2013 -
I backed up the contents of my ASUS UL50VT laptop in 2011 to my Seagate external hard drive using their Memeo software. In 2012, I connected the Seagate again and ran a second backup, and it created a separate folder where it stored all the new files I'd gained since the previous time. So far, so good.
Now when I try to back it up again, it has started from scratch--duplicating the entire contents of my 450 GB laptop to a third folder. I'm gonna use up all my hard drive space this way, stat. Any way to make it back up only the new files again, like it did before?
posted by manzanita
on Feb 23, 2013 -
My Macbook Air was stolen this afternoon, with my gmail accounts open in browser windows. I logged out of all locations and changed passwords, requested a new credit card, and am planning to open new bank accounts (because I'd downloaded bank statements on a couple of occasions). What else should I do? Is there anything I can do remotely to track or wipe the computer if I (stupidly) hadn't installed anything to do that? What should I do to protect my work computer from the same fate? Thank you for your help!
posted by three_red_balloons
on Feb 15, 2013 -
Would the Chromebook be right for me as a writing device? I'm looking to replace my old netbook I use for writing with something more swish and it looks to fit the bill, however I'm not a Google Docs user - how easy is it to transition to from using OpenOffice/Word? How well does the local storage/offline working option work? How easy is it to export Word files and how well does formatting carry over? Is there anything else i need to know?
posted by Artw
on Nov 27, 2012 -
Need advice on how to update an older MacBook Pro with a new hard drive. I have a late-2008 MacBook Pro: 2.53 GHz, 320GB hard drive, 8GM RAM (4GB in two slots). My drive is getting full and I don't have the cash at the moment for a brand new laptop. Should I replace the optical drive with a SSD? Or just upgrade the regular hard drive with a new one with 750GB or 1TB? [more inside]
posted by barnone
on Nov 23, 2012 -
I recently broke the screen on my laptop and I need to get it fixed. What are some good computer repair places in Baltimore?
posted by josher71
on Oct 31, 2012 -
I am looking for a relatively rugged laptop (or tablet?) that I can use for data entry, word processing, internet browsing, and music playing while in the US, and then use for data entry, arcGIS, and music playing while in the rain forest in West Africa. It would be wonderful if it was less than $700. I do not want a Mac.
What should I be looking into? [more inside]
posted by ChuraChura
on Oct 8, 2012 -
My new laptop has the world's most annoying feature: for about 30 seconds after (resuming from hibernate/opening the lid/mysteriously just happens), a popup will appear in the center of the screen announciing:
" Power Save > Increased Performance"
This stupid popup cannot be moved or dismissed. I have no idea where it comes from, or how to alter it. [more inside]
posted by IAmBroom
on Sep 3, 2012 -
I need a laptop that I won't be sad over if it breaks or gets lost, my target budget is Less Than or Equal To $400. Ideally super light with a full size keyboard. [more inside]
posted by snow_mac
on Jul 2, 2012 -
TechSupportFilter: Internet connection drops out after five seconds regardless of whether I'm connected via wireless or ethernet [more inside]
posted by LSK
on Jun 28, 2012 -
I'm buying a new laptop, and I need to be able to watch a lot of live-streaming on the web on it. So which is more important for that, RAM or CPU speed? [more inside]
posted by mreleganza
on Jun 25, 2012 -
I spilled beer on my laptop. I got a missing or corrupt BIOS error on startup and a number of keys didn't do anything when pressed. I disassembled the laptop and cleaned the inside with alcohol wipes and replaced the keyboard. The BIOS error is gone and the keys register as input but in pairs. Is there a software solution to this problem? [more inside]
posted by Lubo
on May 31, 2012 -
Is there a somewhat simple solution to this problem? We recently installed new wireless Internet at home but my laptop (older Toshiba Satellite) refuses to connect to the net. It will automatically find our network and connect to it, but doesn't go that step further to actually connect to the Internet. This only happens with the wireless at home - it works fine with other networks I've tried out. Is my computer just not recognizing the new modem?
posted by sunshine arakhan
on May 6, 2012 -
Advice about repairing/replacing this laptop, including possible online repair options? Total screen/top half damage on HPdm4 laptop. (Speed and cost considerations inside). [more inside]
posted by mercredi
on Apr 25, 2012 -
My company would like to get our logo printed onto custom decals, for distribution at an industry event. Caveat: these are for sticking onto laptops, so they're not allowed to be adversely affected by heat. [more inside]
posted by nakedcodemonkey
on Apr 20, 2012 -
Can this laptop be saved? What are my options for getting it looked at cheaply/getting a replacement cheaply? Details inside. [more inside]
posted by mreleganza
on Apr 19, 2012 -
Where can I buy a cheapish, probably refurbished laptop in London, UK? My crummy old HP finally gave up the ghost and I need a replacement like, yesterday. Ordering online is out of the question - I'd like to walk into a store tomorrow and come home with something. Any recommended places in Central / East where I can get a bargain, or at least not get ripped off? Thanks.
posted by Ted Maul
on Apr 13, 2012 -
My new Motorola S9 HD bluetooth headphones are paired with my HP Elitebook 8440p laptop (Windows 7 32-bit) - yay! But no sound comes through. The laptop has A2DP technology, according to the downloadable manual. Both are "on" - headset & computer BT transmitter. Clues?
posted by IAmBroom
on Apr 12, 2012 -
I love my Macbook Pro keyboard, but I type too much. In just 3 months I've started to wear down the space bar. Help me find a full-size bluetooth keyboard that isn't too large and has as good a mouse as the touchpad on my Macbook. [more inside]
posted by arniec
on Mar 13, 2012 -
Broken laptop hinge in NYC. Where can I get this repaired without paying one hundred million dollars? [more inside]
posted by showbiz_liz
on Jan 31, 2012 -