AT&T refuses to unlock a phone that I own... What are my options? [more inside]
Hey Bostonians, New Yorkers, and (SC) Charlestonians - how's your Sprint coverage? [more inside]
Can you give me advice on the best course toward upgrading to an iPhone 7 Plus in this new non-subsidized phone world? The twist: I have a grandfathered AT&T unlimited plan. [more inside]
I have a couple of 2600mAh power banks that I used with my old phone. They're Duracell units I got from Costco but I can't find a link online, sorry. My new phone uses USB-C to charge which apparently draws 3A; can I still use these old power banks with my fancy new device? [more inside]
Mr. BlahLaLa, Kid BlahLaLa and I are ready for new iPhones. We currently each have a 4s, and a family plan with AT&T. Figuring this out is mindboggling. Help. [more inside]
I'd like to use my iPhone 6+ in Britain during our two week vacation. Fido offers me a sad $10/20MB/day data plan. I assume I can do better by buying a different SIM in when I get to Heathrow. But what flavour of plan and what sort of provider should I be looking for? [more inside]
My wife's family has a mountain resort property with no cell service. A consultant has told them that their number one priority needs to be getting a cell tower built. They made it sound like it would just be a necessary expense, with no return on the investment except that more people would stay at the resort. But how does the cell tower business work? [more inside]
My friend has a 13 year old who has been getting into serious trouble; police got involved and a criminal charge is pending. His mom wants him to have a phone for emergency calls, text messaging, and to keep track of where he is by GPS. *But no apps like Kik, snapchat, hide photos in the fake calculator, and so on. What phone can do this on AT&T? [more inside]
I'd like to buy a phone for around $250 or less that I can use now as well as with a new SIM card from an Israeli carrier when I move there this fall. Would the Moto G4 Plus allow me to do that? Is that a decent option? An older iPhone? Other? I'm open to anything Android or iOS, as long as I can post to Instagram and play Pokemon Go. :)
Lost my phone overseas. Is the information on my phone mostly secure? [more inside]
I have a VOIP landline (through Time Warner Cable). I want to get rid of my landline service but keep that phone number and have it forward to my cell phone (Verizon). What is the cheapest and easiest way for me to do that? Thank you!
I'm in my late 30s and I've never owned a cell phone or text messaged in my life. I was gifted an iPod Touch for Christmas and (if possible) would like to know how to use this device to do these things. I'm poor, so free methods are best, although the drawbacks of the free methods would be good to know. And, ok, maybe there aren't free methods. [more inside]
My wife is writing a novel that includes a scene where a character buys and uses a prepaid cellphone. Neither of us has ever done that, and for the sake or realism, she'd like to know exactly what the steps involved are. [more inside]
Would like to give my USA-bought Samsung Galaxy Note 3 to my niece in Sweden...I have concerns about her being able to dial 911 (or Sweden's equivalent). [more inside]
My parents are in France right now, with this cell phone, Motorola Moto G 2nd Generation Cell Phone Unlocked US Version Black. I bought them a Vodafone Ireland microSIM off eBay and had the seller add 20 euros credit… but they're not getting any service. [more inside]
I lost my LG G3. What smaller sized Android phone do I replace it with? Before I entrust my phone self to the kids at the Verizon Store, please give me some advice. . [more inside]
Mr. BlahLaLa and I each have an iPhone 4s -- same phones we've had for years. Just in the last few days we're experiencing a weird phenomenon when both phones ring at once. [more inside]
Does it make sense to put my parents on our wireless plan, and if so what's the best way to do that? [more inside]
I recently upgraded my cell to a Galaxy S7 Edge. My previous cell phones had removable batteries, and I preferred keeping a fully-charged backup battery on me or swapping batteries out and charging the batteries separately. The new phone has no removable battery, and I would like to make sure I'm charging the battery in the best manner possible to prolong the life of the phone, but my google-fu is turning up some conflicting information. Please help me figure out an optimal charging method to avoid shortening the battery's lifespan. [more inside]
We're holidaying soon, and I'd like to get a local sim card to make life a little easier. We're spending most of our time in the UK, but will also be visiting Paris, Vienna, Prague and Berlin. Are there any good options that would cover the lot?
I'm helping out with an arts group that is thinking of doing a kind of experience that will mainly involve a user interacting with a smartphone. The experience will blend both what is provided via the phone as well as the environment the participants are in. They are still in a very early stage of conceptualization and would be keen to read more about similar things. Does anybody have pointers to such work? [more inside]
know it's been asked before, but these things change constantly. I'm on a 3G plan with ATT but end up going over every month so I pay ~108 a month for nothing special. I want an iPhone 6s (not negotiable for the purpose of this post, so no Google network or whatever), solid coverage, and good international data for various travels. Does anyone have a suggestion? [more inside]
Ms. Zombiedance's Samsung Galaxy SIII has recently died, and she's looking to replace it. She was happy with the Galaxy up until it stopped working, but the fact that it lasted only 3 years makes her hesitant to buy another Samsung (say, a newer Galaxy). Are there significant differences in reliability among Android phone brands, and if so, are there particular brands/models that are more reliable? [more inside]
Due to various happenings, I temporarily deactivated my Facebook account several weeks ago. However, today I got a message from (326) 651-00 reading "[Friend's name] shared [not a friend's name, someone I don't even know] post. https://fb.com/[various characters]. Reply with your comment or "like"." I did not open the link... [more inside]
Can you recommend a low-hassle prepaid cell plan for a backup phone? [more inside]
My phone has had a series of mishaps over the last few weeks, and now I must get a new (to me) one. I have Sprint. If I were to get a used/refurbished Sprint iPhone from Gazelle or similar, how would I set it up to work with my Sprint number? Is this even possible? I do not want to have to go to a Sprint store, and I would prefer doing everything online. I need very basic step-by-step instructions. [more inside]
I was given an iPhone for Christmas this year. Until now, my entire smartphone experience has been with Android phones that work seamlessly with google voice. Using the gv number on my new phone feels pretty clunky. Should I just port my number to my carrier? [more inside]
What's the best Canadian-available cell phone/plan for someone who will only use the phone very, very occasionally? [more inside]
I currently have a smartphone (Samsung Galaxy S3) on a Sprint MVNO that I use with Google Voice. I'm satisfied with the device and the data plan, but the voice call quality is really lacking. What's the best way for me to improve my voice call experience? I was thinking about trying to find a basic phone on a prepaid plan just for the voice calls, and forwarding my Google Voice number there, too.
I have a DROID Mini that I need to replace. I like the back button on the left and the active display, so I am leaning towards a Motorola phone. I am on Verizon, so that limits my choices. I want a good battery, decent camera, durability and price <$400. I mostly use my phone for email, text, web surfing, photos. I am nervous about buying a used phone since I plan to keep it for 2-3 years. I do not like the huge phones, but that seems to be the only option. I definitely need to be able to use it one-handed. What do you recommend? [more inside]
My 90-year-old aunt was just admitted to a nursing home, and they aren't set up to have landlines in individual rooms. For patients to have phones in their rooms, relatives need to provide cell phones. My aunt has some dementia. She still enjoys talking on the phone (and most of us live hundreds of miles away, so it's important), but she really is incapable of learning anything new. When I talk to her, she often won't remember something I said just five minutes before. More below. [more inside]
Caller ID on landlines typically shows the name of the person or business calling. Caller ID on cell phones only shows the name if you have it in your cell phone contact list. Otherwise it just shows the number. Why the difference? [more inside]
Using my iPhone 5S on Ting, I seem to have some data usage every day. This occurs even on days when my phone never leaves the house, where we have good wifi coverage. (The "wifi assist" that snuck in with the new ios was disabled long ago.) It's never very much data - usually around .02 megabytes - so it isn't impacting my bill, but the fact that it occurs at all is puzzling and I'd love to understand why. Can anyone help?
Last night I let a stranger use my mobile phone to make a call. The whole interaction gave me a weird vibe. Could I be at risk of being the victim of a scam of some sort? [more inside]
I've been looking at bulk SMS solutions for our organisation and thought I'd check with the hive. I'm using clickatell.com at the moment but it's rather bulky, so have this idea about using a flat fee mobile phone account. Let's hear what you think… [more inside]
Hallo. I just arrived in London today for a conference and I'm very tired. I brought my Moto G (1st gen, I think -- not LTE) from Canada, and bought a pay-as-you-go SIM card from EE. Phone and text work fine, but data speeds are miserable -- 0.15 download/upload. It's only connecting on the EDGE network, and I can't get it to use HSPDA. Am I screwed re: data speed? The people at the EE store weren't very helpful; they variably said the speed would improve in a few hours, or that it wouldn't improve at all because it's a Canadian phone. [more inside]
We had an "old" smartphone so my husband gave it to my son. He's only 8 but he is going to use it to text my husband since my husband travels a lot. It also has a camera he can use... What other cool things can a you do with a old smartphone? Good apps to download? (This one happens to be a Galaxy nexus)
Why are texts to an email address being diverted? [more inside]
In October, I will be taking my first ever trip out of the United States, traveling to Incheon, South Korea. I have an unlocked Google/Motorola Nexus 6 activated on Verizon. What are my best options for keeping in touch with my family back home when I am over there? Can I just buy a SIM when I get there? [more inside]
My wife is interested in buying an off-contract new iphone and switching to MVNO service but I have questions about compatibility of the two different models. Snowflakes inside. [more inside]
What is the best smartphone/plan combination right now, given a budget of $250 max for the phone and $45/month max per month for the plan? [more inside]
The iPhone (2010-2015, RIP) in my pocket has finally perished and I have to look for a replacement. I am in southern Ontario and have been dealing with Fido mostly problem-free for fifteen years, but I am open to other suggestions. I am all over Canada frequently for work so coverage, it is a thing. Data is less important - my current plan has the lowest possible amount and I think I have exceeded the cap two or three times in five years. [more inside]
I'm a couple of months away from the end of my 2 year Verizon contract, and my LG L2G2 may have finally croaked a day after its battery was replaced. I'm headed to the hospital for surgery in 36 hours, so no time to research options re: decent, reliable phone and possible carrier switch. Hoping you all can help with cell recommendations and reception improvement hacks. (I live in California, and wonder whether our state Public Utilities Commission ADA guidelines would mandate carrier to provide free signal booster/whatever due to disability.) (details inside) [more inside]
I am travelling from Canada to the US for 11 days, and discovered that my Wind Mobile phone has no reception here -- as in, zero bars. Help me figure out what to do! [more inside]
Does there exist a monochrome phone (one whose display gets clearer the brighter the sun gets) which can/does organize texts by person and/or conversation? I'd also be hoping for that other standard feature of monochrome phones, which is a couple of weeks between recharges.
My husband recently irreparably damaged his cheap Verizon phone and wants to get a new dumbphone to use on a Verizon contract. We don't have any upgrades available. Verizon is asking for ~$200(!!!), even though prepaid phones of the same type only cost $25. Is there any way we can avoid paying this extortionate amount? [more inside]
I received my GoogleFi invite this morning, but now I'm confused about whether I should take the plunge. Does anyone have any experience with this yet? [more inside]
I have an iPhone 5s and service through Virgin Mobile USA. I bought the phone outright and have a $35 per month plan. No contract. I pay them, they give me service. Except now I'm in Canada for 5 weeks and they don't have coverage here. So it seems like the most straightforward thing for me to do is swap out the SIM card for one I buy here. But that will only work if the phone is unlocked. So I email Virgin Mobile USA, give them all the relevant info and ask them, "Is my phone unlocked?" They reply, "Virgin Mobile USA does not support international roaming, which means that we do not provide service while you are located in another country. If you travel outside of our coverage area, your phone will not have service." This is, of course, already known to me and exactly why I need to know if my phone is unlocked. This is the only answer I can get from them. So I'm turning to The Green: how can I find out if my phone is unlocked if Virgin Mobile USA won't tell me?
I'm curious about bans on technology at the college level. I've read previous threads on this topic but they predate the widespread introduction of iPads and tablets. If you're a student or instructor are there particular types of classes that ban electronics or is it more or less random based on the instructor? For "no laptop" classes are tablets allowed? [more inside]
I'm going to Guatamala for a few weeks, in two weeks! I'll be at language school in Xela. For various reasons, I'd very much like to have a cell phone with podcast-playing capability while I'm there; I also use a meditation podcast when I fly and would very much like to have that available to me while I'm getting there and leaving. How should I go about making this happen? I currently have an iPhone with Verizon within the US, would be fine getting something new for the few weeks I'm there. Money is not limitless, but this is a pretty big deal for me so I can be flexible.