I read too many online articles and not enough books. Help me. [more inside]
I'm looking for examples of over the top service from a business. The idea being "I got way more than I paid for." If you've had an experience that truly impressed you, please share.
Looking for strategies to light a fire under clients. [more inside]
I have a concept for a brand that could encompass several different products (toys, books, clothing etc.) and have a somewhat retro 70's feel to it. Aside from a DIY approach (utilizing Cafepress or something similar) what other options do I have for taking the idea further? In other words, who would be open to pitches? At this point, I only have the concept and logo.