I am using a computerized telephone management system called Advanced Call Center. One of its features is it emails me whenever I receive a call at my business. That feature needs and uses the Telephone Applications Programming Interface (TAPI) feature within Outlook to function. [more inside]
posted by CollectiveMind on Apr 20, 2008 - 4 answers

Is there an open course codebase similar to ... Ask Metafilter? I have a fun idea for a specialized group Q and A blog, but I'm not much of a coder.
posted by clango on Oct 15, 2007 - 7 answers

Does anyone have any experience or can recommend a live call answering service? Scads of details inside. [more inside]
posted by LongDrive on Sep 4, 2007 - 1 answer

Do you know of a list of ways to answer the phone? [more inside]
posted by shepd on May 16, 2005 - 65 answers

Telephone message software. What are some good voicemodem-telephony programs for Windows? I need a program where callers who enter a certain PIN (via touch tone) can hear a recorded announcement that I provide. I've seen some telephony software but I don't recall any support for touch tone entry. Seems something that theater movie lines use would be perfect.
posted by rolypolyman on Apr 9, 2005 - 4 answers

I need to archive, with good sound quality, a barrage of abusive/threatening messages left on my mother-in-law's answering machine by my brother-in-law's ex-wife. We don't want to get the police involved yet. The machine is a ten year old (approx) RadioShack with no bells, whistles or manual.
posted by tidecat on Apr 2, 2005 - 15 answers